The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Having put up with polyester filled pillows for many years I decided to try your wool filled pillows and my wife and I are very pleased with the experience. We are both having much more comfortable sleep due to the ability to adjust the level of filling and that being wool not getting overheated. Wonderful !!”

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Posted 8 years ago

Lovely to hear that you and your wife are pleased with you new pillows James, with the Deluxe range being fully adjustable means that you can get the perfect support level for you, and as you say over heating problems are a thing of the past! We are so glad that you are both sleeping better as a result. Best wishes Jackie, the Wool Room.

Posted 8 years ago

“Great product and quick painless delivery”

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Posted 8 years ago

Thank you for leaving your review Craig, we appreciate the feedback. Regards Jackie, The Wool Room.

Posted 8 years ago

“Great products, delivery & packaging.”

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Posted 8 years ago

Thanks for your review Hayley, great to hear you are happy with your new purchases. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“excellent delivery speed and great product”

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Posted 8 years ago

Thank you for your feedback Lucy, we appreciate you taking the time to leave your review. regards Jackie, The wool Room.

Posted 8 years ago

“These pillows are everything as promised, comfortable and cool giving a superb nights sleep. The zip access is great for "puffing" up as required or adjusting the height. Delivery was fast and on time as promised.”

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Posted 8 years ago

Great to hear that you are happy with your new deluxe pillows David, as you say it so handy to be able to adjust them to suit your own comfort levels. Thank you for leaving your review and we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Great service. Luxury products. Duvet is very”

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Posted 8 years ago

Thank you for your positive comments, we hope to see you again soon. Regards Jackie, The Wool Room.

Posted 8 years ago

“The products are fantastic. My sleep is so much better since we invested in a quilt and pillows.”

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Posted 8 years ago

Anna, lovely to hear that you are pleased with your new bedding and that your nights sleep has improved. Thanks for taking the time to leave your review. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“If I had known about Wool toppers earlier in my life it would have saved me a lot of discomfort in bed because even though I have a very good mattress life and sleep have changed for the better....”

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Posted 8 years ago

Im glad youve found us now Pat!, we are so pleased that your new topper has improved the quality of your sleep. A good nights sleep is priceless, hope to see you again soon. Best wishes Jackie , the wool Room.

Posted 8 years ago

“Excellent service. Super product. Will definitely use again.”

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Posted 8 years ago

Thank you for taking the time to leave your review, we look forward to seeing you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“We have a memory foam mattress and whilst we found that comfortable, was a bit hot, the mattress topper I purchase from the Wool Room has not only resolved the heat problem, but also has made our bed amazing even more comfortable!”

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Posted 8 years ago

Thank you for your comments Deborah, the temperature regulation wool bedding gives is the perfect solution to the overheating that can come with memory foam . We are so pleased that your bed is more comfortable as a result of your new topper. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Excellent service. Swift delivery. The pillows we bought are of a very high quality. Very well made and very comfy. We certainly will return.”

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Posted 8 years ago

Thank you for leaving your review Steven, lovely to hear you are pleased with the quality of your new bedding and we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“The order process was simple, and allowed for international shipping (it's amazing how many websites make this difficult!) The customer service was on top of things...I'd typed the wrong address for shipping!) The delivery was prompt...faster than in country from some sites! The product: I am still learning how set my pillows, but everything seems fine.”

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Posted 8 years ago

Thank you for leaving feedback on our service, lovely to hear that you were pleased with the service you received and your new pillows. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Easy website. Quick ordering. Fast delivery with good communication.”

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Posted 8 years ago

Thank you for leaving your review, good to hear that you found our website easy to navigate, we hope to hear from you again soon. Regards Jackie , the Wool Room.

Posted 8 years ago

“Delivery on time, product as per spec and wonderfully comfortable.”

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Posted 8 years ago

Thank you for taking the time to leave your review Diane, great to hear that you are enjoying your new bedding. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“excellent service and quality.”

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Posted 8 years ago

Thank you leaving your review Doreen, lovely to hear you are happy with our products. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Helpful advice. Product arrived when promised and time slot very useful.”

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Posted 8 years ago

“Discussion on phone much appreciated. Delivery swift and 1 hour time slot very helpful.”

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Posted 8 years ago

Thank you for your feedback, we appreciate you taking the time to leave your review. Regards Jackie, The Wool Room

Posted 8 years ago

“Despite a glitch in the system, great service and prompt delivery of my brilliant light wool duvet”

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Posted 8 years ago

Good Morning Paulene, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your duvet and the service that you received. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Purchased a mattress protector and a lighter weight wool quilt and love them both. Very comfortable and sleeping has improved.”

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Posted 8 years ago

Thank you for your comments Angela, its our main aim to help people gain a better nights sleep. We are so pleased that your sleep has improved as a result of your new bedding and we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Great quality duvet, light weight but warm. Would recommend to anyone. Worth spending the extra money, no regrets.”

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Posted 8 years ago

Thank you for your feedback Peter, we really appreciate your recommendation. Best wishes Jackie, the Wool Room

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews