The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good communication and prompt delivery. I ordered two classic wool duvets, one for myself (as a woman of a certain age) and one for my daughter (who has learning disabilities); both of us "suffer" from overheating at night and WOW have these duvets solved the problem. Would never have thought it possible, but it is!!”

Helpful Report

Posted 7 years ago

“The woolroom has transformed my bedtime comfort by 100%”

Helpful Report

Posted 7 years ago

“This is the 2nd purchase from woolroom, we have been using woollen duvets for 2 years buying the all season bundle, we have been extremely pleased with the quality and therefore have recommended these products to our family. Our purchase this time is for our daughter and also grandson. Thanks for these wonderful products. Hopefully they will enjoy the products as much as we have.”

Helpful Report

Posted 7 years ago

“We bought a deluxe duvet a few months ago, really impressed with it so decided to change our feather topper for a deluxe wool one. It arrived the day after ordering, so super service, love it, it's been on our bed for one week and we love getting into our warm cosy bed each night.”

Helpful Report

Posted 7 years ago

“Excellent liaison and service for my bespoke sized mattress which is blissfully comfortable. Am no longer waking up with the sweating I used to sometimes get with a down topper, duvet and pillows now I've changed to all woollen.”

Helpful Report

Posted 7 years ago

“Lovely duvets. Just up graded to a deluxe warm for the winter and it’s super snug.”

Helpful Report

Posted 7 years ago

“The delivery turned up the very next day. Well packaged. Plus an Uncomplicated site to order from.”

Helpful Report

Posted 7 years ago

“The quality is lovely. Packaged very well and the delivery turned up The very next day!!!! You cannot beat that. My second order with Woolroom. Won't be my last. Many thanks indeed.”

Helpful Report

Posted 7 years ago

“Really good company to deal with . Very quick on there service and delivery time brilliant The duvet wool is fantastic . Thank you the Wool room 😉👍”

Helpful Report

Posted 7 years ago

“Fast and effecient delivery.”

Helpful Report

Posted 7 years ago

“Very well made products, I now have a summer and winter quilt and couldn't resist a mattress topper on Black Friday offer. Temperature regulation is much better than with synthetics, quilt on, quilt off, quilt on, quilt off is now a thing of the past! If you are used to down they do feel different, not as body hugging, but I am not sure about the ethics of down production and wanted to support the British wool industry. Overall very happy with my purchases.”

Helpful Report

Posted 7 years ago

“The mattress protectors arrived quicker than expected. Haven't used yet. First time tonight. As usual expect good things to go with wool room duvets and pillows.”

Helpful Report

Posted 7 years ago

“Easy to shop, plenty of helpful information to help make purchase, good prices and speedy delivery. Excellent shopping experience.”

Helpful Report

Posted 7 years ago

“I bought all seasons duvet two weeks ago.I sleep very well and the duvet is very good quality.I love it !!! Thanks to Woolroom team xx”

Helpful Report

Posted 7 years ago

“We love your product. The standard king size duvet is so comfortable and it’s really made a difference to quality of our sleep. Very well packaged and delivery was as promised. Thank you.”

Helpful Report

Posted 7 years ago

“Very comfortable warm quilt arrived on time and well packed.”

Helpful Report

Posted 7 years ago

“Quick delivery even to NE Scotland. Fabulous duvet. I'll definitely buy one for each member of the family.”

Helpful Report

Posted 7 years ago

“I had to speak, over the phone, to a member of the company and he couldn’t have been more helpful.”

Helpful Report

Posted 7 years ago

“Only having had it for a week or so, I haven't had the opportunity to use it in the coldest of English nights, but in the moderately cold nights so far, it has kept me warm, without overheating and getting sweaty. I'm hoping it will soften up over time, as it is somewhat heavy and hard.”

Helpful Report

Posted 7 years ago

“Quick secure delivery of cot duvet for my grandson so he can be as cosy as his cousins.”

Helpful Report

Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews