The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“For over 30 years I have had woollen blankets on my orthopaedic mattress to soften it as per advice of Chriopracter for back problems. The difference however when I placed the woollen topper on top of the aged woollen blankets was amazing. So incredibely very soft and comfortable. I was much more comfortable. It felt quite luxurious like I was sleeping on a very expensive good quality bed in a hotel. I could feel the difference immediately. Economically this woollen topper is excellent value for money. To layer a single bed with blankets to the depth of this topper would be more expensive than buying this topper. I do have major sleeping problems so I did not expect this topper to be a magic bullet to chronic insomnia. But I am much much more comfortable and there does seem to be improvement in the quality of my sleep. I think my sleep is a little deeper now which is a good thing. Also when I wake up in the night to go to the loo I go back to sleep quicker. The elastic on the topper stretched over not my mattress easily but also the layers of 30 year old blankets so it is firmly in place. I have weak hands and it was not a problem pulling it over the mattress. I would highly recommend this topper.”

Helpful Report

Posted 10 years ago

“Delivery was quick and prices not too bad but i find the mattress topper rather hard not what i expected for 3inch also the pillow is a little lumpy. Not enough to bother returning as I'm hoping if nothing else it helps my asthma.”

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Posted 10 years ago

“Our mattress topper has been great, really helped to get a good nights sleep”

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Posted 10 years ago

“Love love love my mattress topper. Thank you x”

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Posted 10 years ago

“Exceptionally prompt service; well-packaged and designed. Cushions, pillows and duvet excellent quality, comfy and warm.”

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Posted 10 years ago

“Quick delivery, fantastic product. Brilliant.”

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Posted 10 years ago

“Nice product, top quality item worth the extra cost, delivered in a quick time. We would use this retailer as our first stop for bedding and such items.”

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Posted 10 years ago

“We read the online reviews having seen the mattress topper given a very high rating in an article in a national newspaper. The whole buying process was seamless and extremely efficient. The product itself is first class and my wife and I can report that we have enjoyed a better night's sleep since we started using it. We will almost certainly buy other products from this great company (I'm currently casting covetous looks at the 7000 spring mattress!).”

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Posted 10 years ago

“I was a bit sceptical at first that the mattress topper could improve the poor sleep that I had but was willing to give it a go after an article on sleep by a Dr. specialising in sleep management. I am amazed that I am sleeping better and would highly recommend the mattress topper.”

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Posted 10 years ago

“No problems with the service I received and the delivery was efficient. The duvet is lovely and cosy. I am considering purchasing further items of bedding, namely pillows and topper. Very pleased indeed.”

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Posted 10 years ago

“The item arrived ok but one of the corner straps came away the next day after fitting. Despite sending a photo attached email to them, I heard nothing more from them”

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Posted 10 years ago

I've just spoken to Gemma in our customer services team, who has advised this is now resolved and a new topper is on it's way to you. Please accept our apologies for any inconveniences that have been caused with this order.

Posted 10 years ago

“Excellent product and service.”

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Posted 10 years ago

“I have never slept so well since putting this wonderful wool topper on my bed. Excellent delivery service”

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Posted 10 years ago

“Excellent customer liaison, even although I live in Europe. Quick and efficient delivery”

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Posted 10 years ago

“Excellent product. Wish I had seen this before.”

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Posted 10 years ago

“Best duvet ever I would recommend it to everyone”

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Posted 10 years ago

“I have not had a good night's sleep for some years due to overheating in bed and have always bought top of the range goose down duvets. I decided to try the Wool Room's duvet set and wish I had done so years ago. It has improved my sleep as although I feel warm I do not now overheat. The quality of the product and service is excellent.”

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Posted 10 years ago

“The quality of the topper is excellent. fitted the bed perfectly and the elastic ties are of a good quality. We have enjoyed the best nights sleep ever since putting it on our bed and being married 48 years that is no mean fete. well done on producing such a valuable asset from natural materials”

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Posted 10 years ago

“Brought two of these, a king and super king deluxe. Very soft and lovely to sleep on, only one critism is that the elastic straps are a tiny bit tight on the matteress so I hope they don't break easily and as I can hear the stitching creaking when I put them on!”

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Posted 10 years ago

“Fantastic mattress topper, much improved sleep, highly recommended!!”

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Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews