The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised when my new duvet was delivered the next day after ordering it online. Excellent service and very good value. Would not hesitate to order from the Wool Room again.”

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Posted 10 years ago

Thank you very much for taking the time to leave us this fantastic review. We're thrilled to hear that you're impressed with the level of service you received. All the best, The Wool Room

Posted 10 years ago

“Alway great quality products and great service. Many thanks”

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Posted 10 years ago

Thank you very much for leaving this fantastic review, Alison. All the best, The Wool Room

Posted 10 years ago

“We went to the county show at Glenham Hall in suffolk today and met Bob and Niki. They were very informative regarding the wool duvets. We will be buying in the near future (when funds allow). Fabulous product and what nice people.”

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Posted 10 years ago

Hi Maggie, Thank you for taking the time to leave us this review. If you have any questions when you come to buying your products, don't hesitate to give us a shout. All the best, The Wool Room

Posted 10 years ago

“I bought a bedding set; medium weight duvet, two pillows and mattress protector, and when I first unwrapped the duvet I thought it was far too thin. Don't be fooled this is the best duvet ever! I was used to synthetic and feather duvets which are alot thicker but the wool duvet becomes toasty warm within 5 minutes of getting under its layer of fleece! The pillows are great too, on the firm side which is my preference, but you can unzip them and pull out fleece if it's too much. I work in a hospital and been telling everyone (captive audience) about my new duvet from the woolroom.”

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Posted 10 years ago

Hi Caroline, Thank you so much for taking the time to leave this review. We're thrilled to hear that you're a wool bedding convert. Thank you also, for spreading the word :)

Posted 10 years ago

“I bought bedding from the wool room after having had countless sleep disrupted nights due to severe night sweats. I would wake several times a night with my bedding sodden and my body dripping in pre- menopausal sweat. Horrible. This lasted for months. At the end of my tether I decided to shell out on woolen bedding... I bought a mattress protector, a duvet and a cotton sheet. So far (fingers crossed), and for the last 2 weeks I have managed to sleep totally uninterrupted. It is revolutionary and I am made up. Worth every last penny”

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Posted 10 years ago

Thank you for taking the time to leave this fantastic review. We're delighted that you're sleeping better as a result of our wool bedding. If there is anything else we can do to help, please don't hesitate to give us a call. Here's hoping your uninterrupted sleep long continues...

Posted 10 years ago

“Excellent service; speedy delivery and a very comfortable mattress protector. Recommended.”

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Posted 10 years ago

Thank you very much for leaving this review. We're thrilled to read that you're enjoying your mattress protector.

Posted 10 years ago

“My first order with the Wool Room and I was extremely impressed the service I received. I'm also very impressed with my Duvet as it is so light and warm. I will definitely be recommending the company to others.”

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Posted 10 years ago

Thank you very much for taking the time to leave this review. We're so glad to hear you were impressed with the service received, and your duvet.

Posted 10 years ago

“Extremely fast delivery and the product is of great quality. Have been using the mattress protector and light weight duvet for a few weeks now and have found them both to be comfortable. Have woken up feeling a bit warm in the morning, but haven't suffered the tossing and turning during the night from being too hot. The duvet is thinner than our old synthetic one and we have found it can creep if either of us moves about during the night, but a minor niggle. I had ordered the wrong duvet initially, but The Woolroom were very helpful and pleasant to deal with - would definitely recommend both the company and the product.”

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Posted 11 years ago

Thank you for taking the time to leave us this review. We're thrilled to read that, on the whole, you're very satisfied with our products. Rest assured, I will pass on your feedback regarding the duvet creeping to the relevant member of staff here at The Wool Room. All the best,

Posted 10 years ago

“My previous purchase of a wool mattress protector enhanced my sleep but I was still some problems with my head overheating this has now been solved with my purchase of the deluxe wool pillows I purchased for myself and my husband. We are both now getting a more restful, cooler sleep. So much so, I have now got a second pair for our caravan, very grateful to have got them all in the sale but worth the money. I like a firm pillow but they are very adaptable as you can remove some of the filling if too hard for you, or purchase more filling should you wish them even firmer. I really like that you can completely remove the filling to wash the outer cover as well. I have asthma so no dust mites was another added attraction. The speed of delivery is fantastic as arrived next day in both case. Well don Wool Room a pleasure doing business with you.”

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Posted 11 years ago

Thank you so much for taking the time to leave this review, Eira. We're absolutely delighted to hear that our products are enhancing your sleep. Thanks again, Adam Hirst The Wool Room

Posted 10 years ago

“I was so pleased with my wool pillow that I ordered a wool mattress protector. Really happy with it and the prompt delivery of both.”

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Posted 11 years ago

Thank you for leaving this feedback. We're thrilled to hear that you're enjoying your new wool pillow and mattress protector :)

Posted 10 years ago

“Very pleased with my wool pillow. The quality of deep sleep has definitely improved since I started using it.”

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Posted 11 years ago

Thanks for leaving this review. It's great to read that you're enjoying your new pillow and that your sleep has improved - hurrah!

Posted 10 years ago

“Excellent choice and very fast delivery. The bed topper is lovely and I am very pleased with the quality .”

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Posted 11 years ago

Thank you for taking the time to leave us this review, it's much appreciated. We're thrilled to read that you're enjoying your wool mattress topper :)

Posted 10 years ago

“Exceptional service, arrived ahead of anticipated delivery. Well made, and very comfortable. Love the individual packaging of the items. I'll be back, and even visit the Rowley shop when I'm in the area which I like.”

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Posted 11 years ago

Thank you for leaving this review. We will look forward to seeing you in store at Rowsley :)

Posted 10 years ago

“Delighted with my tog 1-2 duvet. I had a goose down which was too hot. Very slightly chilly when the outside temperatures were below 5C (I always leave a window open) but a light blanket over the top did the trick. Pillows are quite firm but more comfortable than the Tempur ones which were too thick, rather hard and springy. Delivery was extremely quick.”

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Posted 11 years ago

Thank you for taking the time to leave this review :)

Posted 10 years ago

“The king sized pillows I ordered arrived promptly and very well packaged. The bags they arrived in were very smart. The product is great. I needed to fluff up the wool a bit but that was all in the included instructions. I wouldn't hesitate to use Wool Room again. Thanks for giving me a better nights sleep.”

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Posted 11 years ago

Thank you for taking the time to leave this review. We're so glad to read that you're sleeping better through using wool. All the best, Adam Hirst The Wool Room

Posted 10 years ago

“Delivery was very prompt, products excellent.”

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Posted 11 years ago

Thanks for taking the time to leave this review. We're glad you're enjoying our products.

Posted 10 years ago

“I love the wool room and their products. My bed is supper comfortable - and age 63 it is best bed/sleep experience ever. I also have a wool duvet and I love that too (I highly recommend the 1.5 tog one for those who get hot in the night). Keeping the wool industry going keeps those border collies in a job!”

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Posted 11 years ago

Thanks for your great feedback. We're glad you're enjoying your sleep through using our wool products. Thanks again,

Posted 10 years ago

“This was my first purchase from the Wool Room. Very quick delivery of a beautiful Wool Duvet. Love the storage bag. Really comfortable to sleep under. Not too hot. Would recommend to friends and family. Love the idea of a British wool product.”

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Posted 11 years ago

Thank you for this fantastic review. We're so glad you're enjoying your product and the fact it's British :)

Posted 10 years ago

“I first purchased a classic wool pillow and thought it was good, I then purchased a wool mattress cover and thought it was great, after some thought I purchased a luxury duvet, and I think it's fantastic! The service from the Wool Room is second to none, everything is well packaged with a quick delivery. The staff are very helpful and the website is easy to use.”

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Posted 11 years ago

Thank you so much for your fantastic review. We're thrilled to read that you're enjoying the pillow, mattress cover and duvet :)

Posted 10 years ago

“Thank you for great service, fast delivery and great duvet. Very pleased.”

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Posted 11 years ago

Thanks for your kind review, Raimonda.

Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews