Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

“After going on holiday recently and waking all night with night sweats under a normal lightweight quilt l couldn't wait to return home to my sheeps wool quilt, and realising it does actually really help with my menopause symptoms l thought l would treat myself to the 1-3 tog for the summer.At first l received the wrong item but this was very quickly and efficiently dealt with, l now have my lightweight quilt and am very happy with it.”

Helpful Report

Posted 9 years ago

Thank you so much for your review Sherry, we have recently published research in conjunction with Leeds University which proves that sleeping under a wool duvet can certainly boost your chances of having a good nights sleep. Wool is such a natural way of regulating body temperature, we are so pleased you are seeing the benefits. Jackie, The Wool Room

Posted 9 years ago

“Quick delivery, well packed and the product (deluxe wool mattress topper) is of excellent quality. Would order again, anytime.”

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Posted 9 years ago

Thank you for your positive review Dr Voncken, , we appreciate your feedback. Many thanks Jackie, The Wool Room

Posted 9 years ago

“We received our products and have never looked back. From ordering the all season quilt package we were kept up to date of the delivered and a time scale of 2 hrs !! Which was amazing and rare for many company's. Many thanks and I would recommend you to any one interested in changing their quilt and bedding. Please stay British and support our shepherds ????????”

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Posted 9 years ago

Thank you for your review Ann, we are so pleased you are happy with the product and service you received. We pride ourselves on be able to use locally sourced wool in our bedding and supporting our local farmers. Many thanks Jackie, The Wool Room.

Posted 9 years ago

“Having had problems sleeping for quite some time and having purchased more pillows than I like to remember. I tried The Wool Room on the recommendation of a friend. I ordered two of the premium wool pillows the delivery of which was amazing. I was given a day and time for delivery and even the name of the driver - excellent. The pillows themselves are wonderful. I have had them for over a week now and after a couple of adjustments (you can take out or put back the wool to suit) I have had the best nights sleep I have had in a long time - husband also now sleeping well. Couldn't be happier.”

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Posted 9 years ago

“Having had problems sleeping for quite some time and having purchased more pillows than I like to remember. I tried The Wool Room on the recommendation of a friend. I ordered two of the premium wool pillows the delivery of which was amazing. I was given a day and time for delivery and even the name of the driver - excellent. The pillows themselves are wonderful. I have had them for over a week now and after a couple of adjustments (you can take out or put back the wool to suit) I have had the best nights sleep I have had in a long time - husband also now sleeping well. Couldn't be happier.”

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Posted 9 years ago

Hi Sandra, Thank you so much for taking the time to leave us this review. It's great to see that you're enjoying your new pillow and indeed that you and your husband are sleeping better as a result. Thanks once again, Adam The Wool Room

Posted 9 years ago

“Having had problems sleeping for quite some time and having purchased more pillows than I like to remember. I tried The Wool Room on the recommendation of a friend. I ordered two of the premium wool pillows the delivery of which was amazing. I was given a day and time for delivery and even the name of the driver - excellent. The pillows themselves are wonderful. I have had them for over a week now and after a couple of adjustments (you can take out or put back the wool to suit) I have had the best nights sleep I have had in a long time - husband also now sleeping well. Couldn't be happier.”

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Posted 9 years ago

“Lovely product - very well priced”

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Posted 9 years ago

Thank you so much for your great feedback it really is appreciated. Best wishes, Kate The Wool Room

Posted 9 years ago

“Fast shipping and fabulous products - Love them ! Very pleased with my purchases”

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Posted 9 years ago

Hi Lindsey, Thank you for taking the time to leave this review. We are glad to hear you are happy with your purchase. Kind Regards, The Wool Room

Posted 9 years ago

“Since switching to duvets earlier this year I have been struggling to find one that doesn't cause me to overheat. The Super Light duvet from Woolroom has been my saviour.”

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Posted 9 years ago

Hi Peter, Thank you for taking the time to leave a review, we are so pleased to hear that you are sleeping more comfortably. Kind regards, Kate The wool Room

Posted 9 years ago

“My girlfriend recommended The Wool Room to me on a Wednesday. Always looking for a suitable pillow I ordered later that day. The delivery was made on the Friday - less than 24 hours later! I was given a 1 hour delivery slot and it arrived on time. Excellent service.”

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Posted 9 years ago

Hi Maz, Thank you so much for taking the time to leave us this review. It's great to see that you're enjoying your new pillow, Thanks once again, Kate The Wool Room

Posted 9 years ago

“The first duvet I ordered came the next day, but the second one took longer as I ordered it before a bank holiday. Good delivery service as they e-mail you with an hour slot, so you don't have to wait in all day. The lightweight duvets are a bit too warm for me now the weather is getting warmer, but I used the deluxe one on a colder night and it was lovely - light and soft. The second one I ordered was the standard lightweight duvet. It feels fine, but of course not as soft as the deluxe - I didn't want to spend as much on the second that I bought as my spare, so I am not disappointed with the quality - just to point out that you can feel the difference.”

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Posted 9 years ago

We are so pleased you are happy with the quality of your bedding Elaine, I do hope you are able to get more use of your deluxe duvet when the cooler weather returns. Thank you for taking the time to leave your review. Jackie , The Wool Room.

Posted 9 years ago

“Impressive web site. My phone enquiry was met with helpful enthusiastic staff. I purchased a 'full set' and delivery was very quick. Nicely presented and the products are fab. Perfect transaction - thank you!”

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Posted 9 years ago

Hi Robert, Thank you for taking the time to leave a review and your lovely comments. We are glad to here you are happy with your purchase and delivery. Kind Regards, Kate The Wool Room

Posted 9 years ago

“My wife and I purchased a king size duvet and two pillows ,from ordering to delivery three days ,was informed by e mails to the hour as to when the delivery would be made ,impressed with the quality of both duvets and pillows ,now having slept with them have had very good nights sleep ,what more could anyone ask for ..”

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Posted 9 years ago

We appreciate you taking the time to leave your review Mr Pace, we are so pleased you happy with the quality of the bedding your purchased. thank you Jackie , the Wool Room

Posted 9 years ago

“I have purchased the luxury light quilt and the mattress topper. I am very pleased with both. The quilt is lightweight, ( rated 3-6 tog equivalent) and together with the topper, keeps me feeling very comfortable throughout the night with no horrible temperature fluctuations. I live in a modern well insulated house and the level of warmth from this quilt will serve me all year round with maybe a light throw in any really cold months - which will most likely be discarded once I've warmed up. Another advantage is that the quilt stays wrinkle free, I really don't like crumpled wrinkly covers, this just drapes around me in a super smooth way! Easily ordered, delivered promptly with text time slots and choices to change, leave with neighbour etc..”

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Posted 9 years ago

Thank you for your positive feedback Christine, I agree with you 100% about the wrinkles!, the wool duvets do drape well and look much better than the traditional thick lumpy duvets. They are attractive and also work well too, the perfect combination!. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Absolutely thrilled with our purchases of pillows deluxe duvet and mattress protector. They have made a huge difference to our quality of sleep with no more waking all hot and sweaty through the night. We are spreading the word about your wonderful products.”

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Posted 9 years ago

Thank you for your lovely review Mrs Young, we are so pleased you are benefiting from a better nights sleep and a special thank you for spreading the word!. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“I ordered a classic woollen pillow for my husband's birthday and the order arrived in good time (2 or 3 days). He is really pleased with it - he's always been a hot / sweaty sleeper and for the first few nights on this pillow, his head didn't sweat at all and we were really surprised and impressed. Then the weather got really hot and he has since sweated on it, and when damp it gives off a bit of a 'wet wool' smell which isn't so great. But overall it's an improvement, and when we can afford to, we will get the woollen mattress topper and a woollen duvet which I expect will help further.”

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Posted 9 years ago

Thank you for your review Gillian, we are so pleased that your husband has seen an improvement in such a short time, as you say he may benefit from the whole wool experience but the pillow is a good way so see instant results. We appreciate your feedback. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Good quality products and fast efficient service”

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Posted 9 years ago

Hi Claire, We are glad to hear you are happy with your purchase. Kind Regards, Kate The Wool Room

Posted 9 years ago

“I'm very happy with my delivery as usual, it's speedy, reliable and well packed with a bonus storage bag and I will continue to purchase their quality products.”

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Posted 9 years ago

“I've been in search of the 'magic pillow' for years and spent a lot of money during the search. Just ask my husband! Waking with a cricked neck, a headache, constantly re-shaping my pillow - done it all. Honestly, the Wool Room deluxe pillow is absolutely fantastic. Keeps its firmness throughout the night, breathable, natural, sooooo comfortable. And the flexibility of loose wool that you can fluff up occasionally is genius simplicity. Worth every penny. Might even buy my husband one!”

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Posted 9 years ago

What a wonderful review Andrea, we are so pleased you have found your perfect pillow after so many years searching!. Thank you for your feedback. Jackie, The Wool Room

Posted 9 years ago

“Minor fault with pillow exchanged fast. Excellent service and excellent products.”

Helpful Report

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room Reviews