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World of Camping Reviews

4.8 Rating 10,014 Reviews
95 %
of reviewers recommend World of Camping
4.8
Based on 10,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Ease of ordering and speed of delivery could not be faulted but the exorbitant delivery charge we find unacceptable and would hesitate to shop with you again Sorry
Helpful Report
Posted 6 years ago
I was very happy with my purchase and in the end I was pleased with the service however initially, living in the Highlands of Scotland (5 miles from the town of Oban) I was quoted £13.99 for delivery rather than the normal rate. This is unacceptable to me so I phoned to complain. Apparently this is the DHL rate from deepest Cornwall to the West Highlands. On enquiring if my small item costing £7.50 could be posted via Royal Mail they agreed it could. It arrived 2 days after my call and the post cost £3.48 so my advice to anyone ordering a small item is to do so by phone. As to the DHL cost for delivery, I'm taking this up with my MP and MSP who are campaigning against such practices.
Helpful Report
Posted 6 years ago
Good Morning and thank you for your review. We totally appreciate your thoughts and we too find this very fustrating. We have been on a recent round of reviewing our couriers and these all charge extra for deliveries into Scotland. We hope you can appreciate that as a camping company most of our products do not come in an average size type 'shoe box' and we have set our delivery costs up to accommodate the average delivery we send out including heavy tents over 40KG. I am pleased to see we came to a compromise for your smaller item and that you were pleased with the service apart from this issue. We would appreciate you reviewing the 3 star review as we feel our hands are tied on this issue from our perspective and wish you every success with your MP's as we would like to see a change to this too.
Posted 6 years ago
The product and service of WoC was fine. We had an issue with the courier DHL. Firstly they sent a time slot but then tried to deliver earlier when no one was in. We re booked a slot for two days later. This time they said they didn’t have enough postal address info to deliver. Weird that IF they found us the time before. I rang up to re arrange but they said they wouldn’t as they had tried twice already!! Had they?? Anyhow I had to drive a 30 mile round trip to collect from their depot. Pick another courier if you can please?
Helpful Report
Posted 6 years ago
The website and the order were very smooth and easy to run. We were advised the packaging was damaged, and unfortunately the product had also suffered some damage on receipt. However the sales staff were extremely helpful in offering alternatives and discounts and also the return option. Ultimately we did returnThe fridge we purchased, but the arrangements and refund arrangements have been extremely smooth and pick up was to our convenience. On this basis we will certainly use world of camping again.
World of Camping 3 star review on 20th October 2019
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Posted 6 years ago
Better explanation of products needs to be done we bought our awning blind never knew if it had doors windows etc etc
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Posted 6 years ago
Quick and easy to deal with not a very great discription of what we were buying though bought it almost blind.
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Posted 6 years ago
I bougt side awnings for my van which the company get sent direct from the supplier. When I ordered they were in stick now out of stock with a 6 week delay,
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Posted 6 years ago
The kitchen unit and chair I bought were amazing. Sadly the solar light were very poor quality and the globes piped off of 3 out 5 I purchased.
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Posted 6 years ago
Order came next day as planned. Reasonable cost.
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Posted 7 years ago
Not the greatest experience but they came good in the end. Items were supposed to be in stock but turned out not to be. Chose an alternative which was fine but then they kept the order on hold. Chased up again and was sorted very professionally and given next day delivery FOC. Well done in the end.
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Posted 7 years ago
Order did not arrive.
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Posted 7 years ago
This would have been 5 stars the product is great what isn’t great is the delivery company I’m not going to go into detail suffice to say I won’t order from anyone again who uses this delivery company
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Posted 7 years ago
Good range of tents to select from. Tent has arrived and seems ok, although not tested it yet. Paid for express Saturday delivery (£19!) and tent didn't arrive. Offices were not open on bank holiday Monday as stated. However they dealt with this complaint the next working day with courtesy and an immediate offer to refund delivery charge. I await said refund (a week later). Fingers crossed.
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Posted 7 years ago
EXCELLENT, PROFESSIONAL STAFF!
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Posted 7 years ago
good so far I have NOT OPENED THE TENT JUST YET SO TIME WILL TELL BUT AT THE VERY LEAST POLITE AND CURTIOUSE, PROFESSIONAL AND EXCEPTIONAL STAFF ATITUDE !
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Posted 7 years ago
I received the wrong item at 1st
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Posted 7 years ago
New “improved” bike tent was disappointing as now does not have all round zip but just Velcro along bottom front which blows open in wind and let’s rain in. I have had to add eyelets and bungees to pegs to hold it closed
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Posted 7 years ago
Sent wrong item really annoying however they did sort it out and communicated well with me to resolve the issue
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Posted 7 years ago
Acceptable in that I was Impressed by the service and communication I received on having to return the item but was not impressed with the quality of the item sent, having marks and scratches on the main body. It looked as if it had been returned before or had been an ex-display or just poor quality.
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Posted 7 years ago
Although product was fine. Delivery is not good. I work Mon - Fri. Had to go to Exeter to collect my item. I Live in Plymouth. Your shop isn't even open on a Saturday. Nothing but conflictin delivery information that nobody knew what was going on.
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Posted 7 years ago
World of Camping is rated 4.8 based on 10,014 reviews