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World of Camping Reviews

4.8 Rating 9,893 Reviews
94 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Questions Metrics
4.8
Based on 9,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Guest
Verified Buyer
“The product and service of WoC was fine. We had an issue with the courier DHL. Firstly they sent a time slot but then tried to deliver earlier when no one was in. We re booked a slot for two days later. This time they said they didn’t have enough postal address info to deliver. Weird that IF they found us the time before. I rang up to re arrange but they said they wouldn’t as they had tried twice already!! Had they?? Anyhow I had to drive a 30 mile round trip to collect from their depot. Pick another courier if you can please?”
Helpful Report
Posted 5 years ago
Guest
Verified Buyer
“The website and the order were very smooth and easy to run. We were advised the packaging was damaged, and unfortunately the product had also suffered some damage on receipt. However the sales staff were extremely helpful in offering alternatives and discounts and also the return option. Ultimately we did returnThe fridge we purchased, but the arrangements and refund arrangements have been extremely smooth and pick up was to our convenience. On this basis we will certainly use world of camping again.”
World of Camping 3 star review on 20th October 2019
Helpful Report
Posted 5 years ago
Stephen Mowatt
Verified Buyer
“Better explanation of products needs to be done we bought our awning blind never knew if it had doors windows etc etc”
Helpful Report
Posted 5 years ago
Stephen Mowatt
Verified Buyer
“Quick and easy to deal with not a very great discription of what we were buying though bought it almost blind.”
Helpful Report
Posted 5 years ago
John Hanlon
Verified Buyer
“I bougt side awnings for my van which the company get sent direct from the supplier. When I ordered they were in stick now out of stock with a 6 week delay,”
Helpful Report
Posted 5 years ago
Debbie Williams
Verified Buyer
“The kitchen unit and chair I bought were amazing. Sadly the solar light were very poor quality and the globes piped off of 3 out 5 I purchased.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Order came next day as planned. Reasonable cost.”
Helpful Report
Posted 5 years ago
Guest
Verified Buyer
“Not the greatest experience but they came good in the end. Items were supposed to be in stock but turned out not to be. Chose an alternative which was fine but then they kept the order on hold. Chased up again and was sorted very professionally and given next day delivery FOC. Well done in the end.”
Helpful Report
Posted 5 years ago
Michael Connon
Verified Buyer
“Order did not arrive.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“This would have been 5 stars the product is great what isn’t great is the delivery company I’m not going to go into detail suffice to say I won’t order from anyone again who uses this delivery company”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good range of tents to select from. Tent has arrived and seems ok, although not tested it yet. Paid for express Saturday delivery (£19!) and tent didn't arrive. Offices were not open on bank holiday Monday as stated. However they dealt with this complaint the next working day with courtesy and an immediate offer to refund delivery charge. I await said refund (a week later). Fingers crossed.”
Helpful Report
Posted 5 years ago
Peter Tugwell
Verified Buyer
“EXCELLENT, PROFESSIONAL STAFF!”
Helpful Report
Posted 5 years ago
Peter Tugwell
Verified Buyer
“good so far I have NOT OPENED THE TENT JUST YET SO TIME WILL TELL BUT AT THE VERY LEAST POLITE AND CURTIOUSE, PROFESSIONAL AND EXCEPTIONAL STAFF ATITUDE !”
Helpful Report
Posted 5 years ago
Paul Mckeown
Verified Buyer
“I received the wrong item at 1st”
Helpful Report
Posted 6 years ago
Amanda Squires
Verified Buyer
“New “improved” bike tent was disappointing as now does not have all round zip but just Velcro along bottom front which blows open in wind and let’s rain in. I have had to add eyelets and bungees to pegs to hold it closed”
Helpful Report
Posted 6 years ago
Richard Skilling
Verified Buyer
“Sent wrong item really annoying however they did sort it out and communicated well with me to resolve the issue”
Helpful Report
Posted 6 years ago
Guest
Verified Buyer
“Acceptable in that I was Impressed by the service and communication I received on having to return the item but was not impressed with the quality of the item sent, having marks and scratches on the main body. It looked as if it had been returned before or had been an ex-display or just poor quality.”
Helpful Report
Posted 6 years ago
Guest
Verified Buyer
“Although product was fine. Delivery is not good. I work Mon - Fri. Had to go to Exeter to collect my item. I Live in Plymouth. Your shop isn't even open on a Saturday. Nothing but conflictin delivery information that nobody knew what was going on.”
Helpful Report
Posted 6 years ago
Lee Hunt
Verified Buyer
“Fat service and delivery however I would have expected the product to actually stick ... being magnetic to my van .... it will only just hold and the slightest wind simply lifts it off ... not very strong magnets .... I guess the clue was in the fact it came with guy ropes !”
Helpful Report
Posted 6 years ago
Guest
Verified Buyer
“Product ordered, dispatched and delivered without no problems, packaging left a little bit to be desired, just an old box with ‘lots’ of tape around, luckily is was a soft sleeping bag so not likely to have got damaged!”
Helpful Report
Posted 6 years ago
World of Camping is rated 4.8 based on 9,893 reviews
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