World of Camping Reviews

Name: World of Camping
Rating: 4.75

4.8 Rating 9,611 Reviews

95 %

of reviewers recommend World of Camping

4.8

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Tell us how World of Camping made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

World of Camping 5 star review on 23rd April 2024

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for items ordered. However I have received an e mail saying they are delayed.”

Helpful Report

Posted 7 years ago

“I have not received my order yet.”

Helpful Report

Posted 7 years ago

“Website is confusing as I opted to collect in store and it showed Silverburn Glasgow as an option but then would not let me select. Next day I received a message to say store in England and if I wanted goods posted I would need to pay postage”

Helpful Report

Posted 7 years ago

Thank you for your review. Our customer service team raised your issue with our technical department, however they were unable to find any area on our website to state that we do a collection service in Glasgow. On this ocassion we were unable to resolve your issue.

Posted 7 years ago

“The item received - Groundhog Tent pegs was fine - but the cost of the carriage was EXHORBITANT for an item which weighed less than ONE KILO - I paid over £13.00 plus VAT. When I called customer services - I was told that any item weighing between 1kilo ( mine was less) and 30 kilos was charged at the same rate. What a racket - I won't be ordering from World of Camping again.”

Helpful Report

Posted 7 years ago

Thank you for your review and understand your fustration at our postage costs, however we do not profit from our courier costs and UK Mail charge more for the islands and highlands of Scotland. We send all our goods via one carrier regardless of size as it needs to be tracked and signed for.

Posted 7 years ago

“Package delivery rescheduled by me as was due to arrive while I was away. Package did not show up as per the re schedule. When I checked the tracking facility it was showing as being at the couriers depot. I requested next working day delivery and it turned up before any of the notification emails got to me. On delivery the Packaging was open and this was pointed out to me by the courier, however the product looks ok when examined and was all present and correct. However not used it yet. I guess the only criticism really is about the delivery issues which is down to UK Mail and not World of Camping. I would be interested to see what World of Camping have to say in response to my feedback though”

Helpful Report

Posted 7 years ago

“At the time of being asked to do a review, I am still waiting for my order to arrive!”

Helpful Report

Posted 7 years ago

“I emailed you about the state of the package it looked like it had eaten and spat out and several of the coils are broken”

Helpful Report

Posted 7 years ago

Thank you for your review. Your package was damaged on delivery and after speaking with customer services they have told me that your money was refunded for the damaged item recieved.

Posted 7 years ago

“One telephone call was helpful, and I ordered online. The emails and the telephone it's promised next day delivery by UK Mail. It didn't arrive. I had to wait in a second day to receive the package.”

Helpful Report

Posted 7 years ago

“The item, a airbeam pump adaptor cost £1.99 arrived safely and works well. The delivery charge at £5.99 for a small plastic 50g adaptor was extortionate. Especially when you add to the fact that this was for a second class delivery service that arrived after the event it was required for. As a seller myself it might be worth looking at the postal charges for very small light items, rather than just having a blanket charge, or at the very least use the money to send small items via a fast service.”

Helpful Report

Posted 7 years ago

“A bit disappointed with the loo tent. It had an opening at the top which let the rain in , we had to put guided ropes to each corner, no was that going to stand up in the wind! So ok but not 100 percent!!!”

Helpful Report

Posted 7 years ago

“I purchased 7.9mm tent poles to repair those that came with the tent. I received 7.9mm, fibreglass tent poles. Job done as far as I can see ????”

Helpful Report

Posted 7 years ago

“It arrived promptly which was great, but unfortunately on the first night one of the wooden poles in the windbreak broke.”

Helpful Report

Posted 7 years ago

“The goods were delivered on time, just don't expect any friendly courtesy emails like you do from most companies.”

Helpful Report

Posted 7 years ago

“very satisfied with product, delivery time and price however charged £5.99 for carriage which I feel isz excessive given that cost of postage was £0.83”

Helpful Report

Posted 7 years ago

“Service was wonderful. Except that there is little information about delivery, not even after asking by e-mail. Something like 'track and trace' would be quite helpful, actually...”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we will definitely look at improving this area for the customer experience.

Posted 7 years ago

“Corrected their shipping error without fuss.”

Helpful Report

Posted 7 years ago

“Good Price, Website has issues had to contact C.S. Arrived quickly”

Helpful Report

Posted 7 years ago

“The item we ordered- an electric cold box was 4 cm bigger than the dimensions given on the web site. I appreciate World of Camping had copied the dimensions given by the supplier but in a tight space an additional 4 cm would not work. They have arranged for collection and refund without any dispute which is helpful but I still need an electric cold box 41 cm tall not 45!”

Helpful Report

Posted 7 years ago

“It came on time”

Helpful Report

Posted 7 years ago

“Overall good. Quick delivery and most items ok. But missing an item and absolutely no response to emails asking to rectify missing item. Very difficult for me to phone during working hours to sort so rely on email.”

Helpful Report

Posted 7 years ago

World of Camping is rated 4.8 based on 9,611 reviews