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World of Camping Reviews

4.7 Rating 10,016 Reviews
95 %
of reviewers recommend World of Camping
4.7
Based on 10,016 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Item purchased returned too heavy to be portable
Helpful Report
Posted 10 years ago
We are sorry you found this item too heavy for your use. We would recommend all our customers to view the weight of a product under our specification tab when ordering a product to help with your purchasing decision.
Posted 10 years ago
Re order no. 169647: as Ms. Chilton knows, the items (2 folding chairs) arrived poorly packaged and slightly damaged. She was very good at agreeing to and arranging to replace the items which have now arrived, apparently in good condition. (I have not yet taken off the bubblewrap to confirm this.) So, initially Very Poor, rising to Very Good gives an average of Average!
Helpful Report
Posted 10 years ago
Was a little bit disappointed with my purchase, most of the nuts and bolts were rusty and couldnt be used and there were some missing, luckily I had a tool box to raid so I managed to wing it with supplies I had, the instruction sheet was water damaged and screwed up and barely useable. I would have sent it back but I had paid for next day delivery but didn't receive for five days as I wasn't in (all other deliveries are left in my garden) But once I got it up its great!
Helpful Report
Posted 10 years ago
Thank you for your review of the swinging hammock seat for £49.99. We are sorry to learn that some of the parts were rusty and would have undertook swapping the item had you informed customer services straight away. We do not unfortunately leave our customers deliveries in gardens as this does not fit our profile of having a signature, unless we receive, prior to delivery instructions for it to be left somewhere safe. We are pleased that you find the product great after the issues raised.
Posted 10 years ago
Quick turn around and despatch and. Items good quality and price. Unfortunately of two identical items each was delivered to a different ( incorrect) location requiring follow up with World of Camping - but to be fair they were respnsive and helpful and only added one day delay to one item.
Helpful Report
Posted 10 years ago
Efficient ordering and delivery but inadequately packaged so some slight damage. Carrier were requested to leave it at neighbour but left it on doorstep and we were away.
Helpful Report
Posted 10 years ago
I ordered a Status ariel for my Motorhome and the website showed "In stock". Upon receiving the sales confirmation it said that it would be shipped directly from the suppliers and would be received in 5-7 days, I accept that would be working days. Being a little concerned after 6 working days I called World of camping and they contacted the suppliers and rang me back. I was told that the suppliers had experienced some difficulty getting the order dispatched. That tells me one of two things, either it was not in stock as the website said or the supplier forgot to put the order through. As a result I am now spending my weekend doing things like this rather than fitting an ariel.
Helpful Report
Posted 10 years ago
Thank you for your review on the order you placed with us. It is correct that your order has been delayed. We have certain products on our website that are dispatched straight from the supplier and an automated system is in place so the order goes straight to the supplier. This seemed to work correctly form our side, but not the supplier it seems on this occasion. We are, however, both liable for the delay in your order and can only, but apologise for this happening to you.
Posted 10 years ago
The item I ordered is out of stock and may take 2-3 weeks to deliver.
Helpful Report
Posted 10 years ago
This is correct about the item that you have ordered and we have a message on our site to inform you of any items that are out of stock at time of ordering. We apologise if you did not see this message at point of ordering. We have sent you a direct message, which you have clearly received from the information you have placed here and would love to hear from you with how you would like to proceed with your order.
Posted 10 years ago
Love the look of the fire nice and neat but it dose not throw enough heat out in our concervatory it might if we had it on the three setting but the gas might not last long .our old heater had the elements on the front so we had the heat coming out at the bottom as well as the top .
Helpful Report
Posted 10 years ago
As the item I ordered is out of stock at the moment and not sure when they will get more in, I am not able to review it
Helpful Report
Posted 10 years ago
Would have been very good but 1 item was omitted from the parcel a rectangular washing bowl
Helpful Report
Posted 10 years ago
Goods have not yet been delivered so review request a bit early OR more worrying, where is my stove?
Helpful Report
Posted 10 years ago
We're sorry the parcel was delayed on the way to your location in France - but glad to see it reached you this week.
Posted 10 years ago
I ordered Outwell rock well 5 tent package here as I could also order the front extension too, great fast delivery, had email to say part of my order was on order from Outwell, fair enough no problem, have since been told it's out of stock at Outwell! Was planning another camping trip later this month, early October, but it's looking unlikely, if I can't source the extension elsewhere I may have to return the tent package for refund not a happy camper!
Helpful Report
Posted 10 years ago
World of camping badly let down by UK Mail. Next day delivery did not show up after being collected from them as was lost in transit. Not WOC fault but maybe a better courier company should be used
Helpful Report
Posted 10 years ago
You have asked me to comment when I have not received the goods yet!
Helpful Report
Posted 10 years ago
Unfortunately after ordering items which were shown to be available on line, although 2 items were not immediately available, I was contacted several days later to inform me that three of the items were no longer available from the manufacturers. As these items were connected, I had to cancel the whole order. On the plus side, I was offered an apology from Customer Services and an immediate refund.
Helpful Report
Posted 10 years ago
Order did not arrive in the stated 3-5 working days - finally delivered after 7 working days, but this was after I had gone on holiday, so product was no longer needed. Saying that though, returns process so far seems to have been pretty efficient - so full marks for that!
Helpful Report
Posted 10 years ago
My order was only a small one (two teatowels) but was extremely disappointed that the postage on the parcel was so expensive. Surely there could be a more graded postage rating for smaller cheaper items and it was only because the design was just right as part of a birthday present that it was followed through with the purchase.
Helpful Report
Posted 10 years ago
We charge a flat rate for shipping which represents the realistic cost to us for a typical parcel with our couriers. Most items we sell are too large to be sent by Royal Mail, but we are always happy to negotiate a lower rate prior to shipment of the goods if a very small item can be sent in the post this way. We also charge only a flat rate per order, so you can order as many small items together as you like without being charged extra.
Posted 10 years ago
I have been asked to write a review, but have not received my item yet - so im a tad hesitant to make an assessment!
Helpful Report
Posted 10 years ago
The first cool box that arrived (very promptly) was damaged and I returned it for an exchange. Due to a computer problem, I was told to ring the following day when I could be given a tracking number for the replacement box. This I did and the male in customer service said he'd ring back with it. He did not, and when I rang back, found the business closed for the day. It did cause me slight inconvenience which could have been avoided!
Helpful Report
Posted 11 years ago
Information regarding when my order would arrive was a bit lacking...Part of my order was missing when it did arrive, but was handled quickly by sales to send me the missing item. So sales were quite good I think but you need more information on delivery for the customer.
Helpful Report
Posted 11 years ago
World of Camping is rated 4.7 based on 10,016 reviews