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World of Camping Reviews

4.8 Rating 9,893 Reviews
94 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Questions Metrics
4.8
Based on 9,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alistair Barron
Verified Buyer
“Corrected their shipping error without fuss.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good Price, Website has issues had to contact C.S. Arrived quickly”
Helpful Report
Posted 8 years ago
Deborah Luck
Verified Buyer
“The item we ordered- an electric cold box was 4 cm bigger than the dimensions given on the web site. I appreciate World of Camping had copied the dimensions given by the supplier but in a tight space an additional 4 cm would not work. They have arranged for collection and refund without any dispute which is helpful but I still need an electric cold box 41 cm tall not 45!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“It came on time”
Helpful Report
Posted 8 years ago
Angela Murns
Verified Buyer
“Overall good. Quick delivery and most items ok. But missing an item and absolutely no response to emails asking to rectify missing item. Very difficult for me to phone during working hours to sort so rely on email.”
Helpful Report
Posted 8 years ago
Linda Pector
Verified Buyer
“Am writing review in response to repeated requests - however, have not yet had time to use shelter and windbreak, purchased to provide some protection to grandson's football team during wet tournaments so will not be used until new season begins! However, can say that they look good and the service and delivery were good and speedy.”
Helpful Report
Posted 8 years ago
We are really sorry you feel you had repeated request for a review and thank you so much for taking the time to complete the review, the team here really appreciate it. Good luck for your grandson and his team in the new season, we are sure the shelter will help in the elements!.
Posted 8 years ago
Teresa Bird
Verified Buyer
“Happy with product but when I logged on you had a 5% discount, when I went to pay for it I couldn't put code in and so didn't get it, I emailed you but didn't get a response”
Helpful Report
Posted 8 years ago
Thank you for your review. The discount code is to be put in the basket page as per the instructions on the offer. We have also looked at our email boxes and can not find an email from you. If you wish to call customer services we can look into this and sort the offer out for you on your order.
Posted 8 years ago
Hayley Scarborough
Verified Buyer
“The clothes dryer was awful - really cheap and nasty. It was badly bent as it had been packed under the heavy windbreak that I also ordered. I haven't used the windbreak yet so can't comment on that. Delivery was fast.”
Helpful Report
Posted 8 years ago
Thank you for our review. We are sorry your item has arrived damaged and that you are not happy with the quality. If you call our customer services today we can rectify this for you with either a refund or replacement.
Posted 8 years ago
Dom Russo
Verified Buyer
“Delivered when they said... Haven't used it yet... Writing this review as they keep emailing me to write a review!!! They sent email asking before it was even delivered!!!”
Helpful Report
Posted 8 years ago
Bonnie Brennan
Verified Buyer
“You seriously need to reconsider your delivery company. My tent is now missing even though UK Mail have said they have delivered it. They have no idea where it is currently and aren't returning my calls like they are promising. I can't rate you higher when you are using such an inadequate delivery company.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are sorry that you feel our courier company has led you to feel so frustrated. Our customer service team have tried calling to see if the delivery is all resolved. We do constantly monitor the effectiveness of our couriers to make sure their service levels are not falling as this does not reflect well on our company. Your case will be passed through for review and appreciate the time to let us know.
Posted 8 years ago
John McDonald
Verified Buyer
“great buy thanks”
Helpful Report
Posted 8 years ago
John Melville
Verified Buyer
“Competitive price, quick delivery, but packaging could have been more robust as only a thin black bag was used”
Helpful Report
Posted 8 years ago
Paula Russell
Verified Buyer
“I ordered my item on the 6th June with a 3-5 working day delivery period. It arrived today 16th June and only after I rang on 14th June to ask where it was. Having said that customer services were very helpful and I now have my item.”
Helpful Report
Posted 8 years ago
Thank you for your review and passing on your experience. Having looked into your case it seems your order was somehow 'stuck in the system' and we can only, but apologise for this happening. We are pleased you have now received your item.
Posted 8 years ago
Carl Chaves
Verified Buyer
“Would preferred if you had informed me that you were out of stock awaiting delivery rather than me chasing it up. Only to be told you were waiting for the items to be delivered from the suppliers.”
Helpful Report
Posted 8 years ago
Thank you for your feed back and appreciate the time taken to do this. After investigating we can see an email about your order on Monday 6th June from our customer services team to you, but looking at your following contact on 10th June you must not have received this for some reason. We do apologise and endeavor to contact all our customers if there is an issue with their order as soon as possible.
Posted 8 years ago
Mike Marsh
Verified Buyer
“Three stars for now, will know better after 'Proms in the Park' What I can say is the chair is comfy, wide and light.”
Helpful Report
Posted 8 years ago
Thank you for taking the time to make a review for us, we really appreciate your time.
Posted 8 years ago
Sharron Sumner
Verified Buyer
“My order arrived in good time and was suitably packaged to aviod accidential breakage. However the 5% i was promised as a discount (for subscibing to the companies email marketing) did not materise and I have to contact the company as one of the products was faulty and I'm still awaiting a response.”
Helpful Report
Posted 8 years ago
Customer services have responded this morning to your email you sent today. We are sorry you had a faulty product and this is being resolved by the after sales team. As for the 5% discount - a code is given when you enter your email address and you then have to apply this code to your order in the basket page yourself. This again will be looked into for you, but the code was not entered on the order which is why the discount was not applied.
Posted 8 years ago
MR ROYSTON WATSON
Verified Buyer
“Not used the guy ropes yet.”
Helpful Report
Posted 8 years ago
David Gardiner
Verified Buyer
“Goods have not yet arrived and you request a review NOT IMPRESSED. Therefore I do not know if the goods are what was ordered. Waiting to find out. D Gardiner”
Helpful Report
Posted 8 years ago
We are sorry you have got a review request before you have received the goods. These request are normally send 7-10 days after the order is made. I can see your order is being dispatched today and should be with you by the weekend as you placed a 3-5 days delivery service.
Posted 8 years ago
David Berry
Verified Buyer
“Item purchased returned too heavy to be portable”
Helpful Report
Posted 9 years ago
We are sorry you found this item too heavy for your use. We would recommend all our customers to view the weight of a product under our specification tab when ordering a product to help with your purchasing decision.
Posted 9 years ago
George Pitt
Verified Buyer
“Re order no. 169647: as Ms. Chilton knows, the items (2 folding chairs) arrived poorly packaged and slightly damaged. She was very good at agreeing to and arranging to replace the items which have now arrived, apparently in good condition. (I have not yet taken off the bubblewrap to confirm this.) So, initially Very Poor, rising to Very Good gives an average of Average!”
Helpful Report
Posted 9 years ago
World of Camping is rated 4.8 based on 9,893 reviews
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