World of Camping Reviews

Name: World of Camping
Rating: 4.75

4.8 Rating 9,573 Reviews

95 %

of reviewers recommend World of Camping

4.8

Based on 9,573 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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World of Camping 5 star review on 23rd April 2024

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good offer on the products I needed.”

Helpful Report

Posted 6 years ago

“Ordered some chairs for delivery to France. Order was dealt with promptly and quickly. Unfortunately the delivery company let them down. Delivery to France is £15.99 so not cheap, UK Mail is the delivery company their tracking said collected from WofC then that the parcel was ready to be collected from UK Mail Depot!!! Hardly likely to be collected if I live in France!! I had no email to say when delivery would be, no communication from UK Mail at all. The chairs were delivered here in France - luckily we were in ..... yet the tracking page still said they were in the UK Mail Depot waiting for collection. I checked the reviews on UK Mail and they are terrible. So World of Camping is a good company with excellent customer service, but I wasn't impressed with the delivery company at all.”

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Posted 6 years ago

“I found what I needed easily”

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Posted 6 years ago

“Carpet received fairly promptly &as described, however I have received no e-mail acknowledgement or advice of despatch, there was alsono invoice or advice note in with the package. Because I use a BT internet address I was told their system is unable to send e-mails. I had to phone to confirm my order had been received. This is a major fault on an internet reliant system and should be put right ASAP.”

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Posted 6 years ago

“Unfortunately product was out of stock and not available soon enough for my needs. I informed promptly of the situation and refund was prompt.”

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Posted 6 years ago

“The item was good and as expected but I feel the delivery charges were a little steep.”

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Posted 7 years ago

“It didn't really the item I ordered I has to cancel as recieved an email following day to say it was selayed”

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Posted 7 years ago

“The website is not clear enough when ordering, the discount offered is not clear and did not show option to enter the code at the checkout. Availability of a product was not displayed, resulting in next day delivery not being possible and no way to establish what the expected delivery would be before processing. That said, the team were reactive to cancelling the order and I can recommend World of Camping if you are sure they have the product available for when you need it.”

Helpful Report

Posted 7 years ago

“They were acceptable did not actually property fit and a little bent”

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Posted 7 years ago

“Good price for the item but poorly packaged - packed far too tightly making it difficult not to cut the item when trying to open.”

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Posted 7 years ago

“There was a problem with you accepting my order (for a Robens Green Cone) and subsequently taking payment and telling me that it would be dispatched immediately for next day delivery when you did not even have it in stock. This cost us time and a lost opportunity to buy one from another seller at the same price as quoted by you. We have now sourced one from another seller, but it's costing us an extra £20.00. Not really acceptable - but we do all make mistakes and you were pleasantly apologetic and easy to deal with. If you had delivered the goods I would be rating you very good”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our services. There was an error unfortunately with your order and for this we apologise. On this occasion it was a system error and not a human one, but our IT department have looked into making sure this does not happen again.

Posted 7 years ago

“Good website, but would have liked to know that the item I ordered was out of stock before completing purchase. Hope I am kept updated on the status of my order which is yet to be delivered.”

Helpful Report

Posted 7 years ago

Thank you for your kind review and understand your fustration with your order not being in stock. We have raised this issue with the purchase department. We do at all times try and comunicate at time of ordering that an item is out of stock, but looks like we were not successful with this message on this occasion. Please accept our apologies and we will keep you updated with your order as and when we get further information.

Posted 7 years ago

“As i haven't received my order yet i can't comment”

Helpful Report

Posted 7 years ago

“I purchased a gas camping BBQ there was an issue with stock avalibity but it arrived the day after it was recieved into the warehouse so great service but one of the handles was found broken on opening I spoke to Max in customer services and he was going to send a replacement but this still has not arrived after one week not so great customer service”

Helpful Report

Posted 7 years ago

Thank you for your review and sorry to read that someone from customer services has not been back in touch with you. We will endeavour to get a result for you as soon as possible and customer services will be in touch.

Posted 7 years ago

“Found the products I was after for a good price”

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Posted 7 years ago

“When it finally arrived the lounge air was fine just what I expected. Having to pay the extra postage was not good”

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Posted 7 years ago

“Sorry can't complete survey as I have not received my order yet”

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Posted 7 years ago

“The item that was sent to me, I did not order. Phoned customer services, who said they would look into it and get back to me. STILL waiting to get back to me.”

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Posted 7 years ago

“Sorry, Order # Date Ship To Order Total Status 100057880 21/02/2017 Tamás Bürg £61.48 Complete My question is: When is the estimated delivery? I'm waiting for your answer asap. Best regards, Tamás Bürg”

Helpful Report

Posted 7 years ago

Thank you for your review. We have had a look at your order and customer services have sent you an email to confirm you delivery and tracking number,

Posted 7 years ago

“Hoping order is completed soon ?”

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Posted 7 years ago

World of Camping is rated 4.8 based on 9,573 reviews