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World of Camping Reviews

4.8 Rating 9,893 Reviews
94 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Questions Metrics
4.8
Based on 9,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Graham Gill
Verified Buyer
“Delivered quickly, taking time getting money back for refund”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Decent price, but I haven't received the items yet, so slow service.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“I'm filling this in because I want to give some negative feedback but there doesn't seem to be a box for this. What "made me happy" is the delivery being on time, being able to amend my order and the camping bed. What didn't make me happy was the fact that the bungee cords arrived in broken packaging (snapped in half as it was forced into a box that was too small) which is a shame as the packaging was a nice way to store the cords. Also, the water container had several very small holes in at the corners causing water to leak out unnoticed in our tent until we woke up in the morning to a small flood!”
Helpful Report
Posted 7 years ago
Thank you for your review. We really do appreciate customer feedback. Please contact customer services on 0120 203220 who will be more than happy to sort a replacement for the two items you have had a problem with.
Posted 7 years ago
A
Verified Buyer
“Communication & delivery good but item (Outwell Ecocool 35 ltr Coolbox 12v & 230v) has arrived damaged with dings all over the lid. Hopefully they will be able to sort this tomorrow!”
Helpful Report
Posted 7 years ago
Thank you for your reveiw. We are sorry this item had some transit damaged and we believe customer services have now resolved this you.
Posted 7 years ago
A
Verified Buyer
“I found the right products but it took several phone calls to get some basic information = size of packed gazebo. I had researched the manufacturer's web site but this information was not available. I rang WofC and the young lady just looked at the mfc's web site! I established one was in stock and just asked for it to be measured - she didn't seem to get it. We were cut off twice - I rang back and spoke to someone else who immediately organised a measurement and rang me back; the gazebo will fit into my car so I placed the order.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Good offer on the products I needed.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Ordered some chairs for delivery to France. Order was dealt with promptly and quickly. Unfortunately the delivery company let them down. Delivery to France is £15.99 so not cheap, UK Mail is the delivery company their tracking said collected from WofC then that the parcel was ready to be collected from UK Mail Depot!!! Hardly likely to be collected if I live in France!! I had no email to say when delivery would be, no communication from UK Mail at all. The chairs were delivered here in France - luckily we were in ..... yet the tracking page still said they were in the UK Mail Depot waiting for collection. I checked the reviews on UK Mail and they are terrible. So World of Camping is a good company with excellent customer service, but I wasn't impressed with the delivery company at all.”
Helpful Report
Posted 7 years ago
Guest
Verified Buyer
“I found what I needed easily”
Helpful Report
Posted 7 years ago
Guest
Verified Buyer
“Carpet received fairly promptly &as described, however I have received no e-mail acknowledgement or advice of despatch, there was alsono invoice or advice note in with the package. Because I use a BT internet address I was told their system is unable to send e-mails. I had to phone to confirm my order had been received. This is a major fault on an internet reliant system and should be put right ASAP.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Unfortunately product was out of stock and not available soon enough for my needs. I informed promptly of the situation and refund was prompt.”
Helpful Report
Posted 8 years ago
Julia Mathers
Verified Buyer
“The item was good and as expected but I feel the delivery charges were a little steep.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“It didn't really the item I ordered I has to cancel as recieved an email following day to say it was selayed”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The website is not clear enough when ordering, the discount offered is not clear and did not show option to enter the code at the checkout. Availability of a product was not displayed, resulting in next day delivery not being possible and no way to establish what the expected delivery would be before processing. That said, the team were reactive to cancelling the order and I can recommend World of Camping if you are sure they have the product available for when you need it.”
Helpful Report
Posted 8 years ago
Merlys Rees
Verified Buyer
“They were acceptable did not actually property fit and a little bent”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good price for the item but poorly packaged - packed far too tightly making it difficult not to cut the item when trying to open.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“There was a problem with you accepting my order (for a Robens Green Cone) and subsequently taking payment and telling me that it would be dispatched immediately for next day delivery when you did not even have it in stock. This cost us time and a lost opportunity to buy one from another seller at the same price as quoted by you. We have now sourced one from another seller, but it's costing us an extra £20.00. Not really acceptable - but we do all make mistakes and you were pleasantly apologetic and easy to deal with. If you had delivered the goods I would be rating you very good”
Helpful Report
Posted 8 years ago
Thank you for taking the time to review our services. There was an error unfortunately with your order and for this we apologise. On this occasion it was a system error and not a human one, but our IT department have looked into making sure this does not happen again.
Posted 8 years ago
A
Verified Buyer
“Good website, but would have liked to know that the item I ordered was out of stock before completing purchase. Hope I am kept updated on the status of my order which is yet to be delivered.”
Helpful Report
Posted 8 years ago
Thank you for your kind review and understand your fustration with your order not being in stock. We have raised this issue with the purchase department. We do at all times try and comunicate at time of ordering that an item is out of stock, but looks like we were not successful with this message on this occasion. Please accept our apologies and we will keep you updated with your order as and when we get further information.
Posted 8 years ago
Anonymous
Verified Buyer
“As i haven't received my order yet i can't comment”
Helpful Report
Posted 8 years ago
Raymond Mills
Verified Buyer
“I purchased a gas camping BBQ there was an issue with stock avalibity but it arrived the day after it was recieved into the warehouse so great service but one of the handles was found broken on opening I spoke to Max in customer services and he was going to send a replacement but this still has not arrived after one week not so great customer service”
Helpful Report
Posted 8 years ago
Thank you for your review and sorry to read that someone from customer services has not been back in touch with you. We will endeavour to get a result for you as soon as possible and customer services will be in touch.
Posted 8 years ago
Anonymous
Verified Buyer
“Found the products I was after for a good price”
Helpful Report
Posted 8 years ago
World of Camping is rated 4.8 based on 9,893 reviews
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