Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Damaged units delivered. 3 design faults. Wrong size items sent. Customer service in Cardiff gate store was very poor. I was strongly avoid Wren Kitchens”

Helpful Report

Posted 8 years ago

“from old dark and outdated to bright light and timeless. Simply beautiful with all the mod cons hidden behind the cottage style image”

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Posted 8 years ago

“Over the moon with my new kitchen. The whole experience was faultless”

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Posted 8 years ago

“Wren kitchens provided an easy and hassle free process to find and purchase our new kitchen. The design too showed us an excellent 3D image of our new kitchen using the measurements Collected by Wren on a quick home visit. Everything arrived as expected and in excellent condition on my chosen delivery date. Excellent kitchen and good value.”

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Posted 8 years ago

“Helped me making the right decision when choosing the kitchen and making it affordable without sacrificing the quality at the same time. Customer service have been great as has the show room experience”

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Posted 8 years ago

“We were very pleased with the Wren kitchen, so much so that 18 months later when we moved house we decided to use Wren again. The kitchen designer was excellent and very patient considering the amount of changes we made. Wren's after sales service were very good. We have already recommended Wrens to family and friends Edit”

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Posted 8 years ago

“Brilliant design and measuring service. So much choice and options all spread out in front of you on the screen in comfy pods with a coffee in store making it very stress free. Delivery was extremely efficient, it’s almost impossible not to be in when they deliver as they give you a time slot and you can track their trucks movements live on the net. I fitted my own kitchen and it went like a dream.”

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Posted 8 years ago

“We’ve had our kitchen installed over 4 years now and we still love it! No issues!! Would recommend to anyone.”

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Posted 8 years ago

“Salesman excellent an thorough”

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Posted 8 years ago

“Excellent. But the gloss finish is suseptable to heat”

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Posted 8 years ago

“Worktops and backboards good quality and kitchen designer Colin very helpful”

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Posted 8 years ago

“Order process seemed seamless until the kitchen was delivered and clearly the designer made a number of telling mistakes such as ordering a kitchen cupboard smaller than the extractor fan. One of a number of such mistakes. Result, we had to settle for a smaller fan which hardly sucks the air below it let alone fumes from cooking. Other parts missing from order and then surplus parts that we still have in our garage waiting for collection. after sales was shocking. Very grumpy assistants who wouldn't understand our issues and refused to allow access to anyone senior to them. Not sure i would recommend Wren. When I refitted my utility room I went to Howdens and found the service there so much better.”

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Posted 8 years ago

“Excellent service from planning to installation I’d recommend Wren for a stress free transformation”

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Posted 8 years ago

“We found the ordering process very detailed and Josh knew exactly what he was doing and advised us of both good and bad additions to what we wanted. The end result is a kitchen that looks fantastic.”

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Posted 8 years ago

“Very pleased with all aspects of the Wren experience. Our designer in the Cardiff branch, Camille was excellent and very patient with us! The design options and choices were assisted by the fact we could see them in the full size displays throughout the store. Delivery was smooth and all cabinets arrived without missing parts or any damage and went together as per the plan. Would not hesitate to recommend Wren to family and friends.”

Helpful Report

Posted 8 years ago

“The whole experience has been relaxed - no hard sell and loads of information from people who seem to know their stuff Delivered as promised, good quality and well packed Every item listed and numbered - units, taps, handles. You name it is listed and checked at point of delivery”

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Posted 8 years ago

“Good kitchen and installation. However leave appliance installation to others.”

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Posted 8 years ago

“When we went to choose our kitchen we felt very relaxed and not rushed at all. Service was very good and all our questions were answered.”

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Posted 8 years ago

“It was the first time I’ve ever been to wrens store . Wow . Totally professional from start to finish. They took the stress out of planning with true professionalism”

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Posted 8 years ago

“Great kitchen, great price, very professional would defo recommend”

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Posted 8 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews