Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,772 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

Write Your review

Tell us how Wren Kitchens made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant from discussing the kitchen, their design, delivery & fitting. This company are the experts, look no further. Our kitchen was fitted as per the plan, the fitter was excellent, worked long days with out any issues. The quality of the kitchen is very high standard. The price was very good compared to others.”

Helpful Report

Posted 7 years ago

“Having now been on the fourth worktop within the warranty period and fourth different 'engineer' I am pleased to say the warranty has nearly ran out and don't have to have another wren worktop. Customer care are really good at their job, excellent really, warranty covered as it should. But, in my particular experience, the company NEED to have good customer service due to some material issues and the odd workmanship issues. I believe that if we had 'stone' worktops things may have been different because Wren don't make them or understand, fit them! This was not a 'dream kitchen' in any shape or form for us, it was a nightmare to the point of tears, especially now that I have to re decorate again for the third time! The above is only our experience and is only brief but I believe accurate! Unfortunately for Wren, some of my friends have followed the stories and are going elsewhere for kitchens. Sorry Wren, things could have been different!”

Helpful Report

Posted 7 years ago

“Fantastic service from start to finish from a very professional company. Quality excellent says our independent kitchen fitter!”

Helpful Report

Posted 7 years ago

“After my last review of Wren's complete lack of customer service I was contacted by them to assure me that my review had been passed to the appropriate department who would contact me in due course. That was before Christmas. It is now the last week of May and still NOTHING. We have a cupboard that is noticeably squint and soft closing doors that don't. They have not addressed any of the issues that we brought up with them going right back to the first fitters supplied by them who were removed from the job mid installation due to the poor quality of their work. Whole experience has been incredibly frustrating and disappointing. Once you have signed on the line customer care ceases to exist. Shame on you Wren.”

Helpful Report

Posted 7 years ago

“my kitchen is super”

Helpful Report

Posted 7 years ago

“Design process was simple and supportive. We made a number of changes to our plans and it was no trouble. We felt well informed and guided. Kitchen was delivered on time, no hassle and was high quality. Delighted with the end product.”

Helpful Report

Posted 7 years ago

“Kitchen fantastic, looks great and fitter said really good to install. Wren were recommended by my kitchen fitter after installing several different company kitchens he said it was probably the best one!! High praise as he is a perfectionist”

Helpful Report

Posted 7 years ago

“My kitchen has not yet been installed, but the service to date has been excellent from John Hayes our kitchen designer / advisor...will update after the works are complete”

Helpful Report

Posted 7 years ago

“Bought our Kitchen last April and a year on extremely please with the result!”

Helpful Report

Posted 7 years ago

“Design process was great. Fitting was pretty good but still almost a year later waiting for snags to be sorted.”

Helpful Report

Posted 7 years ago

“From walking into the show room to having the delivery, had great assistance and communications, with choosing my lovely kitchen. After sales service was also very easy with the one item that was missing, which arrived within 2 days. Can’t fault the service.”

Helpful Report

Posted 7 years ago

“I was really impressed with Wren from start to finish - sales staff, customer service and installation”

Helpful Report

Posted 7 years ago

“Excellent quality kitchen superb fitter”

Helpful Report

Posted 7 years ago

“The service from Wren from planning to delivery has been exemplary. The kitchen design was 100% accurate and all units fitted perfectly and were of a good quality. All items were delivered on time, undamaged, and had all the required parts to complete the project. We would not hesitate to use Wren again and would recommend them to anyone who wanted an affordable dream kitchen.”

Helpful Report

Posted 7 years ago

“I am very pleased with my kitchen we still have bits to do but I have been unwell .thank you again very happy”

Helpful Report

(Merry Hill) - Posted 7 years ago

“Very Happy with my latest wren kitchen Always proficient and professional As a kitchen fitter with 20+ yrs experience I would have to say that wren is the best out there. This will be my third kitchen in as many months with wren.”

Helpful Report

Posted 7 years ago

“Had a nice experience from start to finish. We went over lots of options with the designer instore when choosing what we wanted. The units got scanned as they came off the delivery truck so that was all done in under 15 minutes. And the kitchen fitter did a tidy job. So after 1 month with our new kitchen we are very happy with it.”

Helpful Report

Posted 7 years ago

“I was a bit worried on going ahead with the wren kitchen after reading so manybad reviews, but I needn’t have worried the kitchen was installed with only 1 small problem a small nick in plastic covering to a cupboard door which left a scratch on the door installer requested a replacement and was received 2 days later. The quality of the kitchen is superb all units are a lot more solid than other I looked at also the doors are a lot thicker which is required for suction on fridge & freezer I would recommend Wren also the fitting company supplied by Wren Everyone who comes to my house remarks on a beautiful kitchen Well done Wren & Red Services”

Helpful Report

Posted 7 years ago

“From the very start of looking at a new kitchen wren were much more informative and insprational with new ideas for layouts. Ordering made very simple infact a joy. the kitchen was delivered very promptley and in quick time after being messed around by building work. I fitted the kitchen myself which was made simple by having the units already made and all the plans and instructions in paper form and on the computer videos. I was taken into hospital half way through the build and when i came home i started the kitchen again and as luck would have it, the very last pannel had a dent on the corner of it, i thought i may have trouble Wren as almost 3 months had passed, i explaned what had happened and in a flash was told dont worry they will have a new pannel to me in 3 days with no charge. Well what a great company. The Kitchen looks GREAT very well made, great finish and great help. THANKS WREN. HIGHLY RECOMENDED 10/10. What more could you ask for.”

Helpful Report

Posted 7 years ago

“From start to finish we were really impressed with our kitchen designer Tony at Aintree, all contacts with WREN staff was a positive experience, my kitchen looks FABULOUS !!!!!!!!!!!!!!! THANK YOU”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,772 reviews