Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,772 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the ordering process very detailed and Josh knew exactly what he was doing and advised us of both good and bad additions to what we wanted. The end result is a kitchen that looks fantastic.”

Helpful Report

Posted 7 years ago

“Very pleased with all aspects of the Wren experience. Our designer in the Cardiff branch, Camille was excellent and very patient with us! The design options and choices were assisted by the fact we could see them in the full size displays throughout the store. Delivery was smooth and all cabinets arrived without missing parts or any damage and went together as per the plan. Would not hesitate to recommend Wren to family and friends.”

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Posted 7 years ago

“The whole experience has been relaxed - no hard sell and loads of information from people who seem to know their stuff Delivered as promised, good quality and well packed Every item listed and numbered - units, taps, handles. You name it is listed and checked at point of delivery”

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Posted 7 years ago

“Good kitchen and installation. However leave appliance installation to others.”

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Posted 7 years ago

“When we went to choose our kitchen we felt very relaxed and not rushed at all. Service was very good and all our questions were answered.”

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Posted 7 years ago

“It was the first time I’ve ever been to wrens store . Wow . Totally professional from start to finish. They took the stress out of planning with true professionalism”

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Posted 7 years ago

“Great kitchen, great price, very professional would defo recommend”

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Posted 7 years ago

“Very impressed with wren, professional service from start to finish, had a chip out of a door and was replaced very fast, would definitely recommend”

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Posted 7 years ago

“Ultimately we're very happy with the appearance of the kitchen. This is the first kitchen fit we have done and there are a few things at the design stage we would focus on/clarify if we were to do this again. However, Wren's after sales service has been excellent (as there were a couple of snags) but we cannot fault their attentiveness.”

Helpful Report

Posted 7 years ago

“kitchen is lovely and we had some wrong parts delivered which meant we had to have our kitchen fitter out again, the replacement parts were delivered and Wren paid the extra fees as well, this took longer than i had hoped but we got the money in the end.”

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Posted 7 years ago

“I have recently purchased a kitchens from Wrens from the Infinity Plus Range. I have to say that the built quality is excellent and one of the most appealing things is the actual depth of all the cupboards. The detailed and extensive plans that came with the kitchen were invaluable to the insulation. I was impressed with the after sales care. Minor adjustments to our order were rectified quickly and efficiently. All in all a positive experience.”

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Posted 7 years ago

“From the very beginning at the Solihull showroom with Jay, the whole Wren experience has been a pleasure. Jay was so helpful, patient and understanding and created a fabulous end plan at an amazing price. We decided to get our own installer and quartz worktop supplier but appliances and units, sink and tap all with Wren. The order and delivery team were great at communicating updates on order / delivery. Our installers said they were very impressed with the quality of the units and were far superior to other “shed” type kitchens. There were a couple of bits missing on delivery but a simple call to Wren ensured a replacement was sent out as soon as possible. Our installers were struggling on how to install a couple of finishes so again another call to the team and they helped out with sending links and instructions with videos. Once the end of the kitchen was in sight again installers found one plinth short and a scratch on the integrated fridge gloss door so called the CS team and replacements were arranged straight away. I can honestly say I was nervous as the whole package once you add up installation, appliances, units, electrical, decorating etc soon adds up to a fairly large sum but I would not hesitate to recommend Wren over and over again!! Thank you Wren!!”

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Posted 7 years ago

“Excellent top quality kitchens with expert assistants and first class fitters.”

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Posted 7 years ago

“Kitchen good quality and damaged parts sent quickly”

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Posted 7 years ago

“Every aspect of ordering and having our kitchen delivered went perfectly. Can't thank wren enough for a great experience.”

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Posted 7 years ago

“We recently had a full kitchen installed by Wren (Ashton Under Lyne) The product, service, fitting and experience are second to none. Everything was delivered on time. The fitters came when they said they would. Nothing was too much trouble for both the design team and the fitters. I am now left with a kitchen that when anybody walks in the first thing they say is WOW. Well done the Ashton team!”

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Posted 7 years ago

“Quality of kitchen very good loooks superb now installed.”

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Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

“Excellent service received and product also very good. I will definitely recommend Wren to my family and friends.”

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Posted 7 years ago

“Excellent service from start to finish , 2nd kitchen from them, and cant fault the service,customer care or quality of products”

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Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,772 reviews