Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,772 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very positive experience with Wren that ended up in a lovely kitchen. The designer Akvile in Reading was patient with us to choose and make the necessary adjustments. I had some ideas to add a bespoke shelves and larder unit matching the kitchen design. All ended up lovely. One other thing when I went for the design I already had a quote from wicks premium kitchen for a similar design and Wren actually matched it and i am glad they did.”

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Posted 7 years ago

“quality delivery advice and completed article when installed was all spot on I am very happy with the outcome.”

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Posted 7 years ago

“If i could give no stars then I would ... dire company ... we're charged 9,000 for six units and told their fitter was great at tiling .. a 3 year old could have done better ... now we are left with a rubbish kitchen and they don't want to know ... couldn't do enough for us when they wanted the job ... be very wary !!!”

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Posted 7 years ago

“From beginning to end of my new kitchen project Wren kitchens were most professional and efficient. All key aspects were kept to a very high standard.”

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Posted 7 years ago

“Lee at the newport store was friendly and full of tips infomation and ideas on creating my kitchen.. The kitchen was delivered on time and carefully stacked. A comprehensive fitting plan was sent for installation. There was slight marks on cabinet door and draw front which have replaced without question or delay. All staff I have contact with have been professional and helpful. Even confirming receipt of order and delivery at the start.”

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Posted 7 years ago

“Great service and happy with my new kitchen”

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Posted 7 years ago

“We have had our kitchen fitted now for 6months can honestly say we are still very happy. Units are very well made, service at branch was excellent, everything was complete & on time with the delivery. Cant vouch for Wrens installers as I fitted it myself was straight forward.”

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Posted 7 years ago

“Had our kitchen from wren 6 months ago. From design through to delivery, we were kept well informed. Opted for curved units which work well & look fab. Would definitely recommend Wren.”

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Posted 7 years ago

“Our kitchen delivery was cancelled without us being informed, we only found out a week before the delivery was due when they called to schedule a smaller order for our utility room. They then rescheduled the delivery over a week later causing us issues with our fitters. We also had to repeatedly contact our kitchen designer, over a 4 week period in order to get them to order the redesign that we had done, we were repeatedly promised this would be done, we had to speak to the store manager in order to actually resolve the issue. Really not impressed, this is the 2nd kitchen we have bought from wren, the 1st time everything was fine, this time the level of service has been very poor”

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Posted 7 years ago

“Great service as soon as we walked in to the showroom. Kitchen was planed and delivered on time, one or two bits missing but that was sorted within a few days. Great kitchen and a good service Would use again”

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Posted 7 years ago

“Had our new kitchen planned and designed at Wren stirling by Hannah and it was so easy to do with her help and the fitting team from ebony arrived on the arranged date and did a fantastic job of removing our old kitchen and installing our new one with the minimum of mess and disruption would highly recommended Wren”

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Posted 7 years ago

“I’ve had 3 kitchens fitted in the past and Wren has come in by far the best. Sales, delivery and fitting have all been spot on. Communications have been constant. Professional and reliable all the way.”

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Posted 7 years ago

“Love our kitchen bought in January. Our fitter had no difficulties and the after sale service from Wren was good.”

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Posted 7 years ago

“My new kitchen has made so a difference to our family. I love to cook and and enjoy the space created. I would highly recommend so high quality units and great use of space.”

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Posted 7 years ago

“Very impressed by the whole experience of choosing our kitchen,the planner wasn’t pushy,only made recommendations for us to consider.the instillation team was excellent.they did a first class job.i would recommend wren to anyone.”

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Posted 7 years ago

“We visited Wrens showroom out of curiosity but were hooked after seeing such super designs, so went for a new kitchen . There were no hitches every thing went to plan and it was completed on time .Thoroughly recommend .”

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Posted 7 years ago

“Nice kitchen, installers were not the greatest in terms of raising issues after the pre visit that should have been identified prior to start of works during pre - survey.”

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Posted 7 years ago

“My kitchen was delivered and fitted in good time. I am very please with it. I would recommend it to anyone planning a new kitchen”

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Posted 7 years ago

“Nice welcome into store at Silverlink by Christina our kitchen planner. She listened to our needs and there was no hard sell involved. A problem with the original fitters but this was sorted seamlessly. Second fitting team took time and was without a kitchen /sink/washer etc for 10 days but all worth it now it's completed as beautiful.”

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Posted 7 years ago

“We used crown point wren in Leeds was very impressed especially with Angelica who looked after us thank you. Definitely recommended to family and friends”

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Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,772 reviews