Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

“Friendly and efficient, great customer service. Always cleaned up after themselves, helpful and pleasant”

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Posted 7 years ago

“Great experience from start to (nearly) finish. Just waiting for the excellent fitter to come and do some snagging. Would use Wren again - kitchen looks great!”

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Posted 7 years ago

“The service we received from wren from the moment we walked into their showroom was nothing short of fantastic. They listened to everything that we was looking for from our dream kitchen and then ensured that we got it all and kept it well within our budget. All in all the service we received throughout was exactly want you want when it comes to doing something that can be as stressful as a full kitchen remodel. We highly recommend wren as the entire experience was fantastic and went as smooth as you could wish for.”

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Posted 7 years ago

“Overall the new kitchen looks good, to me and family and friends who have seen it. However the' unfinished look' after it was finished, with regard to the exposed pipework, hidden in the 3-D picture, left a bit to be disired. There should have been better explanation, as to what is, and what isn't part of the finished project.”

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Posted 7 years ago

“Great customer service, great kitchen once in, they cleared up all their mess etc. Friendly and efficient. Great all round”

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Posted 7 years ago

“A few months ago we decided to update our kitchen.We decided to go to Wren Kitchens a decision we will never regret.From the first meeting with our designer to the last day of fitting from day one everything ran like clockwork.Every aspect of the planning ,delivery and fitting were carried out on time.We are so pleased with our new kitchen and would recommend Wren Kitchens every time.Thank you all at Wren.”

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Posted 7 years ago

“Professional service with great support. The consultant/planner was faultless. Catered to our every need and talked through each step in detail meeting our expectations each time. We revived a great price on our kitchen and had an equally good kitchen fitter. Would highly recommend Wren for their professional service and proficient kitchens.”

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Posted 7 years ago

“The service we received from wren from the moment we walked into their showroom was nothing short of fantastic. They listened to everything that we was looking for from our dream kitchen and then ensured that we got it all and kept it well within our budget. Once the kitchen and all it’s appliances were chosen (their range to suit all budgets is quite extensive) then it was just a case of waiting for the fitting team to contact us with some dates. The fitting team we had were very professional and ensured that all the extra work we needed to get our old kitchen removed and the room ready for the new kitchen was finished quickly and to a high standard. This cost us extra but then we did need quite a lot of extra work as our old kitchen was about 30 years old! Once the room was ready then we received our kitchen delivery from wren. The delivery people brought everything upstairs to our apartment and stacked it all nice and safely in our front room. The actual kitchen installation also went very smoothly, with just two items being slightly damaged in transit. When we contacted wren about this they was very helpful and got the replacements parts sent out to us within a week. Then it was just a case of the installers coming back and adding the finishing touches to our dream kitchen. All in all the service we received throughout was exactly want you want when it comes to doing something that can be as stressful as a full kitchen remodel. We highly recommend wren as the entire experience was fantastic and went as smooth as you could wish for.”

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Posted 7 years ago

“excellent value for money. Great quality We were impressed with Wrens service from the start to the finish. Well done”

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Posted 7 years ago

“Well built design...Love the handless design...fitted well in our design....would recommend to family and friends...”

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Posted 7 years ago

“Good quality everything delivered on time love my kitchen”

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Posted 7 years ago

“Great absolutely love my new kitchen”

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Posted 7 years ago

“The service we received from wren from the moment we walked into their showroom was nothing short of fantastic. They listened to everything that we was looking for from our dream kitchen and then ensured that we got it all and kept it well within our budget. Once the kitchen and all it’s appliances were chosen (their range to suit all budgets is quite extensive) then it was just a case of waiting for the fitting team to contact us with some dates. The fitting team we had were very professional and ensured that all the extra work we needed to get our old kitchen removed and the room ready for the new kitchen was finished quickly and to a high standard. This cost us extra but then we did need quite a lot of extra work as our old kitchen was about 30 years old! Once the room was ready then we received our kitchen delivery from wren. The delivery people brought everything upstairs to our apartment and stacked it all nice and safely in our front room. The actual kitchen installation also went very smoothly, with just two items being slightly damaged in transit. When we contacted wren about this they was very helpful and got the replacements parts sent out to us within a week. Then it was just a case of the installers coming back and adding the finishing touches to our dream kitchen. All in all the service we received throughout was exactly want you want when it comes to doing something that can be as stressful as a full kitchen remodel. We highly recommend wren as the entire experience was fantastic and went as smooth as you could wish for.”

Helpful Report

Posted 7 years ago

“The service we received from wren from the moment we walked into their showroom was nothing short of fantastic. They listened to everything that we was looking for from our dream kitchen and then ensured that we got it all and kept it well within our budget. Once the kitchen and all it’s appliances were chosen (their range to suit all budgets is quite extensive) then it was just a case of waiting for the fitting team to contact us with some dates. The fitting team we had were very professional and ensured that all the extra work we needed to get our old kitchen removed and the room ready for the new kitchen was finished quickly and to a high standard. This cost us extra but then we did need quite a lot of extra work as our old kitchen was about 30 years old! Once the room was ready then we received our kitchen delivery from wren. The delivery people brought everything upstairs to our apartment and stacked it all nice and safely in our front room. The actual kitchen installation also went very smoothly, with just two items being slightly damaged in transit. When we contacted wren about this they was very helpful and got the replacements parts sent out to us within a week. Then it was just a case of the installers coming back and adding the finishing touches to our dream kitchen. All in all the service we received throughout was exactly want you want when it comes to doing something that can be as stressful as a full kitchen remodel. We highly recommend wren as the entire experience was fantastic and went as smooth as you could wish for.”

Helpful Report

Posted 7 years ago

“Amazing service from the minute we entered the Thurrock store. The design service was so helpful and the guidance offered was invaluable. The kitchen delivery was efficient and quick. The kitchen quality is fantastic. We are so impressed with Wren and would recommend them to anyone investing in a new kitchen.”

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Posted 7 years ago

“Absolutely fantastic. From the moment we walked into the store to receiving the kitchen Wren were great, couldn’t have asked for more. Nothing was too Much trouble they kept us informed throughout. Planning was so easy and when the kitchen arrived all fully built cupboards they are really sturdy and well built. I am so pleased with my new kitchen and would recommend Wren to everyone”

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Posted 7 years ago

“Excellent service from the whole wrens team and a great choice of good quality units.”

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Posted 7 years ago

“I was told to go to Wren by my brother. He had just had a Wren kitchen fitted. On going to the wren store, I was very impressed that they show competitors units next to there own. This gives you the chance to compare the build quality. On seeing this I also chose Wren for my kitchen. I did however fit the the kitchen myself. The kitchen turned out fantastic. The customer service was fantastic also. By far the best kitchens for the money.”

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Posted 7 years ago

“From store to fitting all went well, impressive staff very attentive to our requests. Very pleasing - fully recommended.”

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Posted 7 years ago

“We enjoyed the whole process from design Session (the designers are very understanding and flexible) to the installation (which was done exactly to specification) and now operating within it. We have found no faults - so well done Wren”

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Posted 7 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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