“Jenny and Maria R. came yesterday, friendly and efficient as always. They did a great job, quickly. I have really appreciated their good work ever since they started coming.”
“I really didn’t want to give any stars the staff was very unprofessional they were hired to do a general cleaning and left dirt on the bathroom floor when I mentioned it they were very defensive so I ask them to leave while leaving they kicked the step stool instead of picking it up and scratched my hardwood floors when I contacted the manager to let him know what happened he acted as if he didn’t care this company is fraud rude and a joke don’t waist your time or money”
“Cleaning the house before putting it on the market. I just couldn't do it all. I called them yesterday afternoon and asked if they could send a team out today. They came this morning and did a great job. Refrigerator looks new. The house is mopped. Bathrooms spotless. I am very pleased! They were also very polite and nice.
Thank you so much!!.”
“My son and I called into Molly maids to clean the bathroom the kitchen mop and vacuum the floors once they finish cleaning the bathroom I discovered that there was still dirt on the floor and the floors were still dirty when I brought this to the attention of the two girls that came to my house they got very defensive gave me attitude they were yelling and very disrespectful I was very shocked to know that they would talk to a new customer this way when they left not only did they leave a scratch on the hardwood floors but they kick the stepstool which caused it to scratch the floorsI’m very disappointment I would never ever recommend this service to anyone the worst ever poor customer service very unprofessional and the manager Jeremy didn’t seem like he cared don’t waste your time nor money”
“I have told Sabrina the lady who answered the phone are they supposed to be cleaning ceiling fans and she said yes and I found they were not moving dolies just going around them on the tables and never cleaned what was on the table didn’t clean toilet tank didn’t clean above pictures or above the shower doors so much dust. I couldn’t figure out how they got it down before an hour. When my husband called to cancel for work that’s not done she said okay bye she really didn’t care. So maybe you check around your house and see what really hasn’t been done. It hard to communicate to the girls because they don’t speak much English”
“I like the service of Jenny and Maria R. Very clean and organized. They improve their service based on our feedback. I would surely recommend their service.”
“Team #5 is great. They are always show up at the designated time. Get right to work being very fast but yet through. They are always and seem to really like pleasing us. Always ask if there is anything else they could do for us. Truly 5 star team”
“Team #58 do a great job!! Always on time, friendly and clean our home to my satisfaction. I am very particular and am NOT disappointed when they leave! I highly recommend Molly Maid cleaning services!”
“...have had Molly Maid for over 10 years and love 'em. I've recommended them to others and will continue. We always get Margarita and love her also. She does such a great job all the time.”
“Very bad service and scheduling. First office manager rescheduled 3 times just to give quote. Then they changed actual cleaning appointment without informing me. Finally, did not show up between the new window. Don’t trust this company and I will never use them.”
“They are wonderful, amiable, efficient, cleaners, and worth every penny. They don’t take much time, and are happy to have you around. Larissa and Yasmileth are charming and hard working, and I really like having them once a week.
Henry Selby
8200 Neely Drive, Apt. 213
Austin, Texas, 78759”
“Very unprofessional they couldn’t even keep the appointment for the quote “the owner of the company” try to apologize and even when I still seem OK with giving them the time to still come she made it seem like they still didn’t want to come very confuse I called Merry maids they gave me a great deal at 140 every two weeks with a deep clean as the first clean for the same 140”
