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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Their drivers will lie about having attended, and customer service will do nothing to resolve but give you computer says no answers. An absolute joke. If you want something delivered when you expect it and don’t want to waste a day preparing for it, don’t order from Argos.
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Posted 6 years ago
Bought a hitachi tv it has gone faulty Argos have told me it cant be retuned to the store has it as to be looked at by Hitachi first the tv is 6 months old Been on the phone to Hitachi had the run around sending a engineer out poor quality of service may have just bought of the internet cheaper
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Posted 6 years ago
Argos are repeatedly sending me texts telling me to collect an order from a store. I haven't bought anything, some bozo has just guessed at a phone number and got mine. 10 texts in a couple of days. Told argos, done nothing.
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Posted 6 years ago
Ordered a chest freezer online. Really happy with the product. Was delivered within my time slot and the driver phoned prior to the delivery. Well done Argos.
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Posted 6 years ago
Ordered a laptop got deliveres opened box..... NO LAPTOP!!! Raging is an understatement... Phone them to be told need to wait till tomorrow till a special team can look into it. Argos get this sorted
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Posted 6 years ago
worst company ever, delivered a double bed to a street next to mine by mistake, let a child home alone sign for it, I then had to pay a delivery man to pick it up from the poor woman’s living room, Argos couldn’t care a less and will do nothing for me. After all this the bed had all accessories missing and all material was slashed
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Posted 6 years ago
Delivery didnt show up Online chat advisor said order cancelled but no refund
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Posted 6 years ago
They always have what I need , great customer service and click and collect is very convenient
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Posted 6 years ago
Good comms with support, detailed information about product, responsive when issues encountered.
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Posted 6 years ago
Sutton Argos- A++ Service. I ordered online and Darren was a star assisting me at the shop- I was in and out in a flash.
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Posted 6 years ago
Customer Service is horrible. Item paid but missing .. Delivery 2 days no show
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Posted 6 years ago
As it was Black Friday I decided to purchase a few early Christmas present the main item being a Huawei MediaPad T5 10.1 Inch 64GB Wi-Fi Tablet for my son who is eight. Later that evening when I came to open the plastic Argos bags I was horrified to find that the Huawei MediaPad was in fact a second had unit, a return or had been on display at some point in its life before it was delivered to me. What made me so angry was who ever sent this item out for delivery thought it would be acceptable in the first instance, there was no cellophane, the box was dirty, and it looked like it had been purchased from eBay for £10. How could I possibly expect to give this item to my son as a Christmas present I was appalled at this level of service and will never use Argos or Sainsbury's again. Mike Coupe should be ashamed that his customers are treated this poorly
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Posted 6 years ago
Faulty dishwasher which I've rejected as not fit for purpose sold. I've had for under 30 days and installed by a professional plumber. Didn't work, Argos will not respect my consumer rights so now have my mp, MEP, trading standards, BBC watchdog and rip off Britain involved. Meanwhile I have a non functional dishwasher in my small kitchen, useless and unable to fit a new one
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Posted 6 years ago
Worst customer service ever tried returning a laptop purchased online to their local store. Sales assistant flat out refused stating they don’t have to accept a return, manager backed her up. I called their customer service and they said they should accept returns so long as original packaging and nothing installed, it was brand new it was just too small and slow for me. The rudeness of their Hamilton staff totally put me off and I think they fake positive reviews on items as the same laptop I bought had 3 stars now it has 5 with all reviews from the last 3 weeks very suspicious
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Posted 6 years ago
If you want to be accused of lying because of under trained staff shop at Argos If you want an unprofessional patronising manager shop at Argos If you want mistake after mistake by staff shop at Argos If you want to run about and do undertrained staff’s job for them shop at Argos If you want your compliant ignored and swept under the carpet shop at Argos If not just use amazon , Argos join the stats why the high street is failing N.B Argos complaint number 16161971 is going unnoticed
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Posted 6 years ago
If you want to be accused of lying because of under trained staff shop at Argos If you want an unprofessional patronising manager shop at Argos If you want mistake after mistake by staff shop at Argos If you want to run about and do undertrained staff’s job for them shop at Argos If you want your compliant ignored and swept under the carpet shop at Argos If not just use amazon , Argos join the stats why the high street is failing N.B Argos complaint number 16161971 is going unnoticed
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Posted 6 years ago
Amazing value for toys esp 2 for discount price offer or 20% off. Plus fast track system a god send 1 negative is holding bk items on sales showing as out of stock then appearing min sale ends eg peppa pig house. However given how much i saved on other items ill let this go lol
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Posted 6 years ago
Had a sofa from them 3mths later broke, said they would replace it. Then they said you ring the insurance company sort it out, I couldn't as argos collected the sofa in order to replace it. Then they said we will deliver you one.. After 3 days waiting they decided to give me refund which I'm waiting for. Strange thing is the sofa that was going to replace it they had in stock round the corner from where I live and deliver. 🤔
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Posted 6 years ago
Excellent prices and brilliant delivery. Could not fault then at all.
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Posted 6 years ago
Bought a push chair which got delivered for my daughter . Not a cheap one either . She unwrapped it two weeks later to find one of the wheels were not sitting right . Thought I would do it online I won’t mention names . I was at work so didn’t have the order number . Gave me rubbish that he won’t be able to find it . Eventually said he could by mid name and address . Finally after 30 mins he sent a final message to say return it to the store for them to sort out , exact words . Phoned up as not happy about this spoke to someone else who said they can’t do anything without an order number and basically put the phone down . Phoned back again to put a complaint in spoke to someone who just asked for bane and postal code , found it and organised delivery and swap over . They will be loosing our custom now.
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Posted 6 years ago
Argos is rated 2.7 based on 4,075 reviews