Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
worst company ever, delivered a double bed to a street next to mine by mistake, let a child home alone sign for it, I then had to pay a delivery man to pick it up from the poor woman’s living room, Argos couldn’t care a less and will do nothing for me. After all this the bed had all accessories missing and all material was slashed
Helpful Report
Posted 5 years ago
Delivery didnt show up Online chat advisor said order cancelled but no refund
Helpful Report
Posted 5 years ago
They always have what I need , great customer service and click and collect is very convenient
Helpful Report
Posted 5 years ago
Good comms with support, detailed information about product, responsive when issues encountered.
Helpful Report
Posted 5 years ago
Sutton Argos- A++ Service. I ordered online and Darren was a star assisting me at the shop- I was in and out in a flash.
Helpful Report
Posted 5 years ago
Customer Service is horrible. Item paid but missing .. Delivery 2 days no show
Helpful Report
Posted 5 years ago
As it was Black Friday I decided to purchase a few early Christmas present the main item being a Huawei MediaPad T5 10.1 Inch 64GB Wi-Fi Tablet for my son who is eight. Later that evening when I came to open the plastic Argos bags I was horrified to find that the Huawei MediaPad was in fact a second had unit, a return or had been on display at some point in its life before it was delivered to me. What made me so angry was who ever sent this item out for delivery thought it would be acceptable in the first instance, there was no cellophane, the box was dirty, and it looked like it had been purchased from eBay for £10. How could I possibly expect to give this item to my son as a Christmas present I was appalled at this level of service and will never use Argos or Sainsbury's again. Mike Coupe should be ashamed that his customers are treated this poorly
Helpful Report
Posted 5 years ago
Faulty dishwasher which I've rejected as not fit for purpose sold. I've had for under 30 days and installed by a professional plumber. Didn't work, Argos will not respect my consumer rights so now have my mp, MEP, trading standards, BBC watchdog and rip off Britain involved. Meanwhile I have a non functional dishwasher in my small kitchen, useless and unable to fit a new one
Helpful Report
Posted 5 years ago
Worst customer service ever tried returning a laptop purchased online to their local store. Sales assistant flat out refused stating they don’t have to accept a return, manager backed her up. I called their customer service and they said they should accept returns so long as original packaging and nothing installed, it was brand new it was just too small and slow for me. The rudeness of their Hamilton staff totally put me off and I think they fake positive reviews on items as the same laptop I bought had 3 stars now it has 5 with all reviews from the last 3 weeks very suspicious
Helpful Report
Posted 5 years ago
If you want to be accused of lying because of under trained staff shop at Argos If you want an unprofessional patronising manager shop at Argos If you want mistake after mistake by staff shop at Argos If you want to run about and do undertrained staff’s job for them shop at Argos If you want your compliant ignored and swept under the carpet shop at Argos If not just use amazon , Argos join the stats why the high street is failing N.B Argos complaint number 16161971 is going unnoticed
Helpful Report
Posted 5 years ago
If you want to be accused of lying because of under trained staff shop at Argos If you want an unprofessional patronising manager shop at Argos If you want mistake after mistake by staff shop at Argos If you want to run about and do undertrained staff’s job for them shop at Argos If you want your compliant ignored and swept under the carpet shop at Argos If not just use amazon , Argos join the stats why the high street is failing N.B Argos complaint number 16161971 is going unnoticed
Helpful Report
Posted 5 years ago
Amazing value for toys esp 2 for discount price offer or 20% off. Plus fast track system a god send 1 negative is holding bk items on sales showing as out of stock then appearing min sale ends eg peppa pig house. However given how much i saved on other items ill let this go lol
Helpful Report
Posted 5 years ago
Had a sofa from them 3mths later broke, said they would replace it. Then they said you ring the insurance company sort it out, I couldn't as argos collected the sofa in order to replace it. Then they said we will deliver you one.. After 3 days waiting they decided to give me refund which I'm waiting for. Strange thing is the sofa that was going to replace it they had in stock round the corner from where I live and deliver. 🤔
Helpful Report
Posted 5 years ago
Excellent prices and brilliant delivery. Could not fault then at all.
Helpful Report
Posted 5 years ago
Bought a push chair which got delivered for my daughter . Not a cheap one either . She unwrapped it two weeks later to find one of the wheels were not sitting right . Thought I would do it online I won’t mention names . I was at work so didn’t have the order number . Gave me rubbish that he won’t be able to find it . Eventually said he could by mid name and address . Finally after 30 mins he sent a final message to say return it to the store for them to sort out , exact words . Phoned up as not happy about this spoke to someone else who said they can’t do anything without an order number and basically put the phone down . Phoned back again to put a complaint in spoke to someone who just asked for bane and postal code , found it and organised delivery and swap over . They will be loosing our custom now.
Helpful Report
Posted 5 years ago
Reserved 3 items, got to the shop paid waited 35 minutes only for them to tell me they could only find 1, ended up with different colours not what I wanted, plus no where near enough staff.
Helpful Report
Posted 5 years ago
I paid £12.95 for a home delivery of bedroom furniture to my new 3 storey townhouse. Delivery men didn't wipe their feet on entering my home and tracked mud all the way to the top of the house on my new carpets which had only been laid 3 days previously and damaged the walls which now look like they have been smeared with blood. Cost of cleaning the carpets was £135 and £20 for paint to repair the damaged walls. I sent Argos the 29 photos of the walk through that I did tracking the damage. After much chasing I have been offered £10 compensation so not even a full refund of the delivery charge!
Helpful Report
Posted 5 years ago
I must praise the efficiency of the three men who delivered my freezer on Saturday 09/11/19 to Llangefni. Everything went perfectly, they were bang on time. I was called to ask for directions, as our house is a little hard to find, the amount of companies who do not call, is unbelievable. Full marks to them for that little 2 minute job, phoning, that actually gets the goods delivered 1st time around. This of course saves Argos and myself time and money in the long run five ***** stars, thank you.
Helpful Report
Posted 5 years ago
Waiting in today for a recliner chair to be delivered and 8am a call to say it's not being delivered, no reason why, and maybe tomorrow... Not the first time had trouble with Argos, should have learned my lesson a few years ago when I had 2 bad recliners delivered, before a decent one arrived..1 was ripped 2 was wonky..I hope to get my money back and go elsewhere, trouble is I'm disabled and paid in cash, got to physically get there and hope they got money in the till (another Argos story)
Helpful Report
Posted 5 years ago
Ordered a washing machine had to wait 10 days. On the day it was supposed to be delivered got an email saying sorry we ran out of time you can rebook and wait another 10 days. Called customer services they said there was nothing they could do. I wish I read these reviews prior to using Argos. Never Again poor service all round.
Helpful Report
Posted 5 years ago
Argos is rated 2.7 based on 4,050 reviews