Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I rang up Argos today to follow up an order we made and when it would be delivered. I was just explaining the details to him and unexpectedly he appeared to divert me to DHL!! I don't know if this was a mistake but either way I found this extremely rude and when I rung up to complain, the staff weren't very helpful claiming they could track who I spoke to. But after this experience I'm not sure if I'm going to order again from here!
Helpful Report
Posted 6 years ago
I purchased a Ten Pound soft toy online to be collected in Britania Way Clydebank. I used my Argos card to pay for the purchase. I arrived at store with my text order and pin only to be told I couldn't pick up my purchase as I didn't have my Argos card but had my full account number on my phone and id. The store manager refused point blank to give me the toy. I returned home and canceled my order via phone as I was so angry. The refund was applied. As I was near the Drumchapel store 2 days later I ordered paid for another toy. I arrived inshore with my card ready and was not asked for it as I had already paid for my goods. The jumped up manager from Britania way Clydebank wanting to make himself feel important not only is an embarrassment to himself and his employer. He obviously was incapable of making an executive decision based on a £10 sale.
Helpful Report
Posted 6 years ago
Terrible on line service. Awful. I ordered from argos and each time transaction failed despite there being sufficant funds in my bank. This also happen with argo a month earlier. My money has been taken off me and I have to wait 5 days to have it refunded before I can reorder. Its Christmas, I cannot afford to wait!!!! Argos management team are not accepting responsibility for anything. Terrible, I will not shop there again!!!!
Helpful Report
Posted 6 years ago
Hi all had a week ago left Argos a bad review due to too many Goast orders and stressing me out about if id logged on to a fake site ,,But today i rung Argos on their main number got speaking to a guy called bill explained that i felt i had been cheated as i brought watch set in October in gold i asked the young girl who served me about having the links taken out she said it would cost £8.99 per item so i thought i will save up to have them done. i loved it so much, my son went and brought it in sliver for my birthday..any way speaking to my sister last night she said she had brought a watch from argos yesterday in Hampshire and had links taken out by argos for free ,i was not happy as had my 2 sets since october and hadnt worn them as saving for the £38 to have them taken in ...any way speaking to bill put me at ease he said i do every thing i can to help ..he spent time going through what he could find out for me .the most polite customer service staff i ever spoken to ..he went through every thing and explained to go to my local shop and explain what he had told me Thank you bill 100% from me..i had a lady called Alison in my local Plymouth Royal parade shop serve me and she gave me 100% customer care.sorted my issue out and i left the store very happy as nothing was too much trouble for Alison Thank you.After Monday nights 2nd ghost order mishap and another issue, i swore i wouldn't shop there again and i spend £100s a year in there but after Bill and Alison customer care today i will carry on shopping in there thank you i have faith in Argos Staff again
Helpful Report
Posted 6 years ago
Will never ever buy from them again. Ordered a camera to look for our missing dog. They advertised two very similar products. We bought the wrong one. No image on the box so didnt know until opened. Refused return on unused item with receipt. Left us uable to buy the correct camera after our dog missing from a horrific car accident. Will never buy from Argos or any of their sister companies
Helpful Report
Posted 6 years ago
My little girl got an identical doll second hand when she was 2 and loves it so much that's it's now falling apart! After much searching we found this exact match and she's so happy! She's now 7 and loves a huge variety of dolls but this one is still one of her favourites. It's soft body, arms and legs make it perfect for cuddling and sleeping with. Her eyes open and shut which is quite rare these days, so is another nice feature bringing her to life a bit more. The doll quite is small, and the carseat is fiddly to use, but I would definitely recommend her, as would my daughter.
Helpful Report
Posted 6 years ago
good products
Helpful Report
Posted 6 years ago
good products and service
Helpful Report
Posted 6 years ago
Only delivered half the order. They had no idea where the rest of the order was, and advised I should just keep going to Sainsbury (delivery point) for another 7 days. If it did not arrive I could then get a refund. Total Rubbish! Company run by morons who really do not give a damn about their customers
Helpful Report
Posted 6 years ago
Just got delivery of washing machine, paid for them to take old machine away, I could not loosen bit to disconnect old machine due to arthritis so asked guys if. They could. No they could not do that, phoned customer service to complain I got the most unhelpful girl on ph asked to talk to manager no manager available Result machine left in middle of floor old one still here
Helpful Report
Posted 6 years ago
Shocking how dense customer service are. Someone quoted computer says no I 100% agree! An advisor firstly sent me on a wild goose chase after approx and hour arguing that although the item had been bought over a year ago, thus over warrentee! We had only opened an used it for eight! She then accused me of lying and said that you could have used it for longer. Wow. Just wow. We bought a chest of drawers for my daughters room. Although we bought it over a year ago we have only been using it for 8 months. The drawers have literally fallen off! Nothing they can do?! 😡 I didn't even want a new one or a refund, just a new set of runners to try and fix it! Only because the ones used on the chest of drawers are specific to it and we cannot buy. Pathetic! Rubbish customer service, rubbish product (Argos own), never again.
Helpful Report
Posted 6 years ago
The delivery was a complete disaster. Following a missed timed delivery the driver miss truthed to us by reporting back he was being unable to contact us although he had phoned us earlier with an eta. They then said they couldn’t even attempt to deliver saying the road was too narrow! Rubbish, we have home removal lorries coming down here. The re arranged delivery was cancelled at last minute. However the next day day it turned up, unscheduled, and the excuse this time was that it shouldn’t have been cancelled. Beware of this company,
Helpful Report
Posted 6 years ago
I’ve made order during Black Friday for PS4 Pro Bundle as a present for may nephew. After it hasn’t arrived I’ve contacted Argos support team and after spending almost an hour on the chat while I was redirected 5 times between different departments I was told that their system didn’t record this order and it will be cancelled and my money will be refunded in 5 to 10 days. They were quick to take money out of my account and now I have to wait for up to 2 weeks? Is this a joke? This is unacceptable this close to Christmas. Also all the deals are off now so I also have no chance to but this same bundle in reasonable price which leave little boy without his Christmas present. And what I’m most disgusted with is how Argos advisors handled this situation. I didn’t even get an apology just statement they’re aware its frustrating and trying to minimise such situations. This is not how you deal with customers for whom you just ruined Christmas. Shame on them and I don’t think I will be going back for more of your poor customer service.
Helpful Report
Posted 6 years ago
Worst customer service I’ve received in years. Take your money through fast track, the order gets “stuck” or lost, don’t bother telling you and then when you try to collect it, change their story 5 times and refund a week later. all aspects of their service delivery including local store, online chat, customer service and Facebook messenger either misinform or fob the customer off. Then when they finally agree to raising a complaint, say you’ll not hear anything more about it cause of GDPR even though you’re complaining about their procedures and not specific staff. Anyone interested should read the recent visitor posts on their Facebook page to see how much Argos values their customers.
Helpful Report
Posted 6 years ago
I purchased two beds one a double beds and one a triple bunk bed both with mattresses. I am so please with them both as they are excellent value for money and equally as good as more expensive company’s beds. I changed the mattress on the double bed for a memory foam and only had to pay £30 extra. It is the comfiest bed I have ever had I now sleep so well. Would highly recommend Argos beds. Customer service excellent and delivery service very good.
Helpful Report
Posted 6 years ago
Very warm welcome from Liam at the till in the darlington store (Sainsburys/ Argos) . He was patient, polite and very respectful that i had my young son(2yrs) with me. Clearly understood that i would need that extra help with packing. Without hesitation a bag was offered and packed. Thank you ever so much for this touch of kindness. Excellent customer service is what makes a business grow and a customer to return.
Helpful Report
Posted 6 years ago
I bought present from Argos. Arrange delivery for exactly day I need it but I didnt get it. So cancel it and buy in shop another one. Next day they bring it to me, my miss didnt knew and took it. I try to talk to them to return it and get refund. I talk 6 times with different agent and all of them promise to do collection and refund money. But no action at all. Last time they even charge me pick up price but no one come.
Helpful Report
Posted 6 years ago
NO PRODUCT - NO REFUND? When you order a product in the Black Friday sale - they take your money then say we are sorry when product doesn't come but half the orders all failed (yes 50 percent of the hundreds that ordered the product) was our fault but don't worry eventually you will get a refund - so the item you want to buy will end up going back to full price (unless you can afford to pay for another even though they have your money) - and you could have got the same deal from a reputable retailer, to me its a scam. No customer service except for sorry you will get your refund eventually - thank you Argos avoid this retailer just another big chain that couldn't care about their customers. Still waiting for refund. Product: Samsung Tab 10.1 tablet - never seen a worse customer service that couldn't care less about their customers or your money they took. AVOID!!!
Helpful Report
Posted 6 years ago
Was shouted at and embarrassed in front of a store full of customers in the Drogheda, Ireland. Such a bizarre experience, I only asked a simple question. I've never complained about customer service in my life, but I was left shaken the way I was treated by Caroline.
Helpful Report
Posted 6 years ago
Great service as always very fast and great customer service
Helpful Report
Posted 6 years ago
Argos is rated 2.7 based on 4,075 reviews