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Argos Reviews

2.7 Rating 4,040 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,040 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
109
Anonymous
Anonymous  // 01/01/2019
I take it you won't be doing anything to solve my faulty goods customer service at its best I see
Helpful Report
Posted 11 years ago
Argos very poor customer service!! Demand a refund & compensation for all the hassle & upset caused! what do i get? nothing
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Posted 11 years ago
Why do Argos never respond to email?! what a waste of time
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Posted 11 years ago
worst customer service!! 27 days later one manager promised to call me back today !! They lied. What a surprise
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Posted 11 years ago
Yet another company who doesn't understand customer service. Argos Online patronising and unhelpful. Oh dear.
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Posted 11 years ago
you Guys are not even cheap anymore - but still offer rubbish customer service - no item, no reply, nothing
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Posted 11 years ago
Customer service terrible, sent my tablet for repair over 3 weeks ago and still not fixed issue specified. 1/2
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Posted 11 years ago
make a online complaint to Argos about an order and hear nothing back!! Disgusting customer service.
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Posted 11 years ago
and on both occasions that we have contacted argos about it, the customer service has been even worse.
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Posted 11 years ago
Think ; Argos hve possibly the worst customer service
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Posted 11 years ago
*Thnk Argos have possibly the worst customer service
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Posted 11 years ago
Customer service terrible. Delivery men complain about delivering then damage your home. Avoid at all costs.
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Posted 11 years ago
Why do Argos Online never respond to emails! Good or bad! That's great customer service right there! sort it out
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Posted 11 years ago
I would rather spend more money in a store with better customer service
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Posted 11 years ago
Think Argos have possibly the worst customer service
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Posted 11 years ago
Tried messaging Argos customer service I've been charged for two products when I only ordered one. Not happy.
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Posted 11 years ago
Buyer beware broken on delivery, Argos won't take it back via their shops customer service rubbish still waiting for refund
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Posted 11 years ago
Think Argos have possibly the worst customer service
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Posted 11 years ago
advised us to return them via post, this is not acceptable and not very good customer service skills..
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Posted 11 years ago
No offer of help when Argos Online handed me my 11.4kg radiator & told me "we don't have any bags big enough". Appalling customer service!
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Posted 12 years ago
Argos is rated 2.7 based on 4,040 reviews