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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered an item which I was not happy with. Picked up by courier 3 weeks ago and still not received my refund!!!! Rang them again today and it hadn't been processed even though I rang them before. I was then told it would still take 5-7 working days to refund me!!!! Absolutely pathetic and to make it worse they said it took that long because of the system my bank uses.............lies, lies lies!!!! Will never buy anything from Argos again.
Helpful Report
Posted 11 years ago
I bought some beats on the 14/9/13 they have recently gone faulty Itook the to the shop today and I was told that they were fake I only have one set of them and don't understand how I could have been sold them. I have the guarantee and the box and the name of the person who served me in the westmorland shopping centre kendal at 10:47 am on the 14/9/13, Iam not happy and the lady in Argos today wasn't helpful at all and if this isn't sorted out I WILL TELL THE PRESS AND WATCH DOG AND IF NEED BE I WILL TAKE LEGAL ACTION.
Helpful Report
Posted 11 years ago
I specifically wanted an iron with a stainless steel soleplate. I chose a Russell Hobbs one for £29.99. When I brought it home, realised it was a different model with a ceramic soleplate. Took it back next day with the receipt. To my surprise they declined to accept the iron even though I hadn't used it. Apparently there was a warning on the screen to the effect that product may be slightly different, which I should have noticed. Steel to ceramic is not a slight difference nor is the warning anything like noticeable unless you are looking for it. They also refused it because the cable ties were missing. The product would appear to have been returned before because there were water marks on the soleplate. Lastly the assistant and supervisor were in a very indifferent attitude with no comprehension that Argos may be more than just a little bit to blame. The store was at Hempstead, Gillingham and I will never, ever shop there again no matter how inconvenient. This will cost Argos a lot more than 30quid.
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Posted 11 years ago
argos really are shocking!! worst staff ever and the products are just as bad... definitely wont use them ever again!!!
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Posted 12 years ago
The customer service at Argos is full of bollocks!
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Posted 12 years ago
Think Argos have possibly the worst customer service in the world
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Posted 12 years ago
Poor customer service by Argos today. First they lost my internet order - then unhelpful to the point of rude on the 0800 number! wasted both my time & money
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Posted 12 years ago
Refusing to exchange faulty pushchair unless pay more money! Absolutely disgusting customer service , risking child safety!
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Posted 12 years ago
Rudest woman on earth in Argos Customer Service in Liffey Valley. Avoid them here if you can.
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Posted 12 years ago
what an ABSOLUTE DISGRACE argos and there customer/delivery service are!!!
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Posted 12 years ago
truly disappointing customer service today. And when you finally get through to someone, after being cut off 4 times its still no better
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Posted 12 years ago
have the worst customer service I've had in a long time NotImpressed
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Posted 12 years ago
Congratulations to Argos Online for the most shocking customer service I have ever experienced.
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Posted 12 years ago
Zero customer service, need to sort it!
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Posted 12 years ago
Zero customer service, need to sort it!
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Posted 12 years ago
Argos Online have very poor customer service after the trouble they have caused me I expect compensation for the hassle & upset. I wont hold my breath.
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Posted 12 years ago
Argos customer service is disgusting.
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Posted 12 years ago
tried messaging customer service I've been charged for two products when I only ordered one how do I get my money back
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Posted 12 years ago
you need to get the staff in your Oxford store on some customer service training.
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Posted 12 years ago
Argos customer service is a load of tat. Poor customer service and service recovery does not exist. argos rubbish & pathetic
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Posted 12 years ago
Argos is rated 2.7 based on 4,066 reviews