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Argos Reviews

2.7 Rating 4,029 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
109
Anonymous
Anonymous  // 01/01/2019
Think ; Argos hve possibly the worst customer service
Helpful Report
Posted 11 years ago
*Thnk Argos have possibly the worst customer service
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Posted 11 years ago
Customer service terrible. Delivery men complain about delivering then damage your home. Avoid at all costs.
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Posted 11 years ago
Why do Argos Online never respond to emails! Good or bad! That's great customer service right there! sort it out
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Posted 11 years ago
I would rather spend more money in a store with better customer service
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Posted 11 years ago
Think Argos have possibly the worst customer service
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Posted 11 years ago
Tried messaging Argos customer service I've been charged for two products when I only ordered one. Not happy.
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Posted 11 years ago
Buyer beware broken on delivery, Argos won't take it back via their shops customer service rubbish still waiting for refund
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Posted 11 years ago
Think Argos have possibly the worst customer service
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Posted 11 years ago
advised us to return them via post, this is not acceptable and not very good customer service skills..
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Posted 11 years ago
No offer of help when Argos Online handed me my 11.4kg radiator & told me "we don't have any bags big enough". Appalling customer service!
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Posted 11 years ago
sent 2 emails & 1 letter over a week ago, u still don't reply! My 86yr mum still has no freezer, your customer service is awful!
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Posted 11 years ago
absolute shocking care & customer service.
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Posted 11 years ago
the worst customer service I have ever come across, unsafe advise regarding child product, disgraceful Argos
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Posted 11 years ago
Unbelievably poor customer service in store Argos Online at St Johns Liverpool when returning an item. Really fuming!!
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Posted 11 years ago
I wanna cry my lung out. Went to Argos customer service & apparently the delivery man has delivered my stuff to someone named 'chestnut'
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Posted 11 years ago
been waiting for over an hour on the Argos customer service line and was cut off! Not happy. V poor service.
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Posted 11 years ago
Argos customer service is shocking
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Posted 11 years ago
sent 3 emails to your customer service department in regards to a complaint, haven't received anything back! Shocking...again!
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Posted 11 years ago
No response. not sure why I bother. Typical crap customer service I've come to expect from you. Why is your company so awful?
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Posted 11 years ago
Argos is rated 2.7 based on 4,029 reviews