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Argos Reviews

2.7 Rating 4,040 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,040 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
109
Anonymous
Anonymous  // 01/01/2019
sent 2 emails & 1 letter over a week ago, u still don't reply! My 86yr mum still has no freezer, your customer service is awful!
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Posted 12 years ago
absolute shocking care & customer service.
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Posted 12 years ago
the worst customer service I have ever come across, unsafe advise regarding child product, disgraceful Argos
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Posted 12 years ago
Unbelievably poor customer service in store Argos Online at St Johns Liverpool when returning an item. Really fuming!!
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Posted 12 years ago
I wanna cry my lung out. Went to Argos customer service & apparently the delivery man has delivered my stuff to someone named 'chestnut'
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Posted 12 years ago
been waiting for over an hour on the Argos customer service line and was cut off! Not happy. V poor service.
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Posted 12 years ago
Argos customer service is shocking
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Posted 11 years ago
sent 3 emails to your customer service department in regards to a complaint, haven't received anything back! Shocking...again!
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Posted 11 years ago
No response. not sure why I bother. Typical crap customer service I've come to expect from you. Why is your company so awful?
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Posted 11 years ago
absolute disgusted by the service provided by your customer service team! Please can we have complaints department number !
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Posted 11 years ago
bbcwatchdog should investigate argos and their horrendous customer care service ! Payed for 3 day delivery on Thursday been told here sat
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Posted 11 years ago
ARGOS have disgusting Customer Service been Holding For Thirty Minutes
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Posted 11 years ago
Ordered online. Order delivered with item missing. Have emailed customer service but no response? Where's my item?
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Posted 11 years ago
The worst customer service award goes to Argos in my opinion, 3 different people I spoke to and they all had no clue
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Posted 11 years ago
waited all day....no delivery, no contact from you. Worst customer service I've ever encountered
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Posted 11 years ago
Waste a lot of time because of this service. As a result, they've cancelled my order without any notice. PLEASE, avoid this service!!!
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Posted 12 years ago
Every time I see Argos's prices, I get tempted. Over the past 2 years I have purchased many 'home' products from Argos in store (Bradford) and on line. The delivery men were aggressive, rude and unhelpful, the staff are incapable of saying anything other than 'computer says no' - even when their own website disagrees with them! Most of the products have clearly been repackaged, and when opened are faulty. Trying to return the item has been a nightmare when using home delivery. Returning to the store was easy, once you have waited half an hour for the disinterested staff to call your number. I will never, ever, ever use Argos again, no matter how low their prices are. You really do get what you pay for here.
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Posted 12 years ago
Argos is rated 2.7 based on 4,040 reviews