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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered and paid for a new computer monitor with Argos. The package never arrived in the booked delivery slot however the status of the order on their website was updated to "delivered". Called Argos twice over two days (each time on hold for 40 minutes) was finally told that their system showed it was delivered and i would have to take it up with my bank. I'm shocked. I was home all day (like most people at the moment). This is criminal - Argos has stolen a large amount of money from me.
Helpful Report
Posted 5 years ago
I'm a single mum with a 1 and 3 year old my mobile phone is on its last legs and is my only life line if they are ill or me and for anything else ordered a phone had to wait all week for a slot and not even come and can't contact them and now can't afford another leaving me with no life line. Absolute scumbags if you can't honour the deliveries have moral and cancel them!
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Posted 5 years ago
Paid for order 1546947434 and does not register on site when I trace. No delivery. Argos not contactable either on any platforms or by phone
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Posted 5 years ago
Driver your car into a brick wall if you’ve made a order from Argos DEATH would be a better experience vile company the worst of the worst told me so many lies about my order useless WASTERS
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Posted 5 years ago
If you make a order from Argos drive a car into a brick wall as hard as you can I compare this company to DEATH!!! Also this is so of the excuses they tell you happens to there driver Avoid this company that brings DEATH upon us
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Posted 5 years ago
This is the first time I order items from Argos. I know this time I cannot go to the store, so I looked their website and they said THEY DO HOME-DELIVERY. I trusted them, I placed an order and paid money, and then then nothing happened (Only my money was charged but no any confirmation on my order). I tried to sent 5 emails to them in continuous 3 days, call dozen to their customers service but no one replied (It tooks me over 15 euros to call for them to get nothing). Now i don't know what happened to my order, I don't know if I can refund or not while the same item which was sold on Amazon has jut been sold out. Moreover it took me a lot of time and stress to just think of it. How could a company treat customers like that during this pandemic. Maybe they think the customers cannot go to meet and argue with them in this time? I am so dissapointed and will never buy anything from Argos anymore....
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Posted 5 years ago
Tried to contact Argos for three days. Five hours waiting on phone numerous messages and no response. Do not take peoples money if you are unable to give any sort of service. They have lost my custom for good....
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Posted 5 years ago
Joke of a company, ordered a laptop on 1 April got a delivery slot for 3 April and still waiting for it on 7 April. Can't get in touch with them. Took my money quick enough. Absolute joke!
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Posted 5 years ago
I ordered a watch and got sent electric frying pan they will not refund me my money
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Posted 5 years ago
Ordered 25th March got delivery slot 30th March we need to swamp FB to inform people of this morally bankrupt company
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Posted 5 years ago
Same experiences here PLEASE ALL OF YOU OUT THERE SWAMP FACEBOOK WITH THIS MORALLY BANKRUPT COMPANY lets put them i lockdow
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Posted 5 years ago
Wery happy
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Posted 5 years ago
Never again will I give this greedy, disgusting outfit my custom. My order was Confirmed together with a delivery date and time. It didn’t arrive, the tracker has shown it out for delivery with 32 ahead of me yesterday and today!! I’m unable to get through by phone, chat isn’t available and no email address. Their only efficiency was to take my money!! Despicable outfit. I shall write to my MP and Trading Standards + anywhere else appropriate I can find...Which?! Vmaybe. What a time to heap even more stress upon an already stressed population. Please don’t allow Argos to get away with their contemptible actions... keep complaining until it’s resolved.
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Posted 5 years ago
Absolute joke of a business. Placed my order on Friday based on the Argos site saying next day was available. Im now three days on and have received no update on my delivery. On the my account section it is still saying the delivery will take place on Saturday last week which I think will be struggle unless Argos have a time machine. Getting through to speak to anyone whether it be social media or via phone is impossible. Been on hold on three separate occasions for over an hour without success. Argos - if you can't deal with the orders, do what other companies have done and don't take them. Here's one customer that will not be ordering from you again and I'm sure I'm not alone.
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Posted 5 years ago
Absolute PISSTAKE. Paid for the PS4 but no confirmation order or email got sent out to me. Tried ringing customer service but no luck. I NEED THIS RESOLVED ASAP.
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Posted 5 years ago
I am not sure if this company really exists or not..I have placed an order today, money was charged quickly and NO any confirmation that my order has been processed. I tried to find order tracker on their site but not see anything there, means that my order has not been received. Tried to contact to them but 'all the lines are busy'. Very dissapointed..I really need that item now , and even not sure if i should place another order or just wait till they answer me :( first time buying on this website but big disappointment.
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Posted 5 years ago
Argos soon took my bf for next day delivery nothing from them so Tuesday he rang for a refund now it's going to take around 7 days he needs a phone for a life line he's got corona. Wake up argos and sort this rubbish out. I just hope he don't need a phone urgently. Sort your mess out.
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Posted 5 years ago
Argos are not delivering their products on time, no email, text or anything to let me know its not coming. No way of contacting them... if this was happening with any other less known company, they would most likely have been shut down. If Argos can't operate like normal, they shouldn't be taking orders. Worst thing is they'll just send out an email saying sorry and blaming it on corona after all of this corona stuff has finished. So annoyed
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Posted 5 years ago
I placed my order on 27th March for home delivery. The earliest available delivery slot was 2nd April, 6 days later. Order was not delivered. No communication from Argos and no update online. I tried phoning but cannot get through to speak to anyone. They took my money quick enough though.
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Posted 5 years ago
Horrible. I place an order for delivery they said two days then they make it ten and now they just send a massage that they will not deliver. I tried to contact them but nobody answer the phone i tried six times. I think that Argos will solve the financial problems use to have with the coronavirus they just take money and do nothing nice trick.
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Posted 5 years ago
Argos is rated 2.7 based on 4,050 reviews