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Argos Reviews

2.7 Rating 4,093 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,093 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
“I have been into windy bank store Colne today, as a over seventy year old things sometime are confusing but todays transaction went really well due to the top class service provided by a sales person called Vanessa. What an asset she is to your team.I would recommend any one of a certain age who requires assistance Argos Windy bank Colne is the place to go and ask for Vanessa.”
Helpful Report
Posted 4 years ago
“Argos has one of the bad service ever in store and even on phone”
Helpful Report
Posted 4 years ago
“Scammers, discriminatory treatment Scammers, discriminatory treatment After 35 years of using Argos it will be the last time I use them. Argos have been discriminatory against me and have conned me into buying evouchers knowing I can’t use them. I will be seeking legal redress for this treatment. Miss Thomas”
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Posted 4 years ago
“Very easy to order online and click and collect”
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Posted 4 years ago
“I was not satisfied because it is very small. I wanted to exchange it for a bigger one, but I had a big surprise. The employees said that it is not possible. I do not recommend Argos.”
Helpful Report
Posted 4 years ago
“Purchased an Apple Watch Ultra from Argos, as I didn't want to wait 2 weeks for it to come from Apple (huge mistake, I should've waited). Once received, I realised the watch was way too big for my wrist, and wanted to return it. Mind you the device was just tried on, with all the accessories and original packaging. Went to Argos at Crown Point in Leeds to return it, but to my surprise my return was refused, due to the item being unsealed. The lady who I dealt with was pronouncing resealable, resalable, and when I realised this, I decided to submit my return request online and have the item collected. I've been told to wait in my office until 9 in the evening, but the item wasn't collected. Called on Saturday to re-arrange a collection, Monday I've waited in my office until 7 in the evening, the driver, again, did not come to collect the package. After 6 calls with Argos customer service, 3 live chat interactions, 2 store visits, I am still waiting for the item to be collected. If you were in my shoes, would you ever buy from Argos ever again? I don't think so. A complaint will be filed with trading standards for not accepting the return for an item that was in line with their return requirements. I am running a small e-commerce company, and we accept unsealed items for return, but apparently, Argos does not. Shame on you Argos!”
Helpful Report
Posted 4 years ago
“I Ordered a single bed which on the order confirmation stated delivery Between 7:30am/9pm on a indicated date. The item was not delivered and no communication was given to advise me on this. Calling customer service the experience was very poor with the advisor who did not have a lot of information on the order, and I had to push to get an update and this took me over 30 minutes on the phone. On my experience I will no longer order any large items from Argos again.”
Helpful Report
Posted 4 years ago
“One shop good one shop bad down to staff approach help-fullness”
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Posted 4 years ago
“awful customer service , no regard for consumer rights at all. i bought a scanner from them no disk and problematic to set up and was faulty . I had friends help to try and get to work no joy. when i took it back said i t fingers marks , no refund , spoke to customer service said they had no say write to head and take it up with them.”
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Posted 4 years ago
“Very good customer service ,Angie and Asad ,in Argos,Beckton were so helpful and kind!”
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Posted 4 years ago
“Bought a freezer from them as their delivery options suited my home/work schedule perfectly.”
Helpful Report
Posted 4 years ago
“Last May 2022 I bought a 32" LG TV. The TV itself is excellent even though its taken me till now to get used to the complicated setup that proved to be very difficult to navigate around. No manual came with it so I was dependent upon its built in menu system. (also complicate). My main gripe has been with the supplied remote control. Previously I was using an older standard 32" LG TV which I have had for around 10 years and the small remote that came with the new TV was exactly the same size with extra buttons. Far too small for what's needed with a smart TV. I found it hard to use, especially in a darkened room. and far to easy to mistakenly press the wrong buttons I learned that what I needed was a magic remote which wasn't available either from Argos or LG I have since found out that other and earlier LG remotes came much larger in size with a much better layout I was surprised that Argos and LG were so unhelpful at addressing this problem. I now have to pay out more money to order the remote that I need. Photo is of both types of remotes together to show the difference”
Argos 2 star review on 4th September 2022
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Posted 4 years ago
“Always the best price on most things”
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Posted 4 years ago
“Argos staff are professional, approachable, lovely, polite, courteous and very helpful. They are fully competent in their job as well. love shopping at Argos. will continue to do so in the future. thanks.”
Helpful Report
Posted 4 years ago
“Do not buy in store and open your product if you are looking for a refund! Purchased a smart watch last night,unboxed&set up but changed my mind. Took my brand new Purchase back today with all relevant packaging and accessories to be told could not be returned because it had been used?!had I known this information at the point of sale there'd have been no way I'd gone through with purchase. I rang head office and spoke to a very obliging and friendly girl explained what had just happened in the shop when I'd gone to return,she reassured me I had well within my rights to a refund,was on hold for a while and when she came back I thunk she was as dismayed as myself at the policy it was as though she was actually shocked also. She went on to tell me that if I'd make exactly the same purchase online I'd have had a full refund?make that make sense?! I took a smart watch back to curry's last year that I'd had a change of mind with and had absolutely no issues with them refunding me for? Very very dissapointing!I'll get on the phone tomorrow with consumer rights. Ridiculous!!!!”
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Posted 4 years ago
“Online orders always ready to be collected as soon as I arrive. No waiting about.”
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Posted 4 years ago
“You stated a item was in the store,i paid for item in good faith it was for a birthday present that afternoon, i drove 10 miles to pick it up to be told was not arriving at store until 4pm or when ever it arrives, you take 7 days to refund on a card and 30 if paid by pay pall, what a absolute con you could have said before i paid you that it was not in the store, you must be desperate for money. I will never use you lying tricking store ever again.”
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Posted 4 years ago
“DON'T TAKE ANYTHING ON THE CREDITS WITH THEM. FIRST, THEY HAVE A PROBLEM WITH THE BANK AND START TO STRESS PEOPLE. THEY DO NOT SEND IMPORTANT INFORMATION FOR PAYMENT, THE BANK IS CALLED BY SOME EYE PEOPLE WHO HAVE A PRETENTION THAT THEY FAILED TO COMPLETE IMPORTANT THINGS, AND FINALLY WILL REQUEST REQUESTS SET AUTOMATICALLY BY THEM.”
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Posted 4 years ago
“I had a delivery of storage boxes , 2 of the 3 lids where damaged , i have gone on line to request an exchange , helpers kept leaving the chat , i got no where , I then took them to a store , they had none in stock so no help there , went back on line , joke”
Helpful Report
Posted 4 years ago
“Been living in our front room due to building work the last 14 weeks but needed a cot set for our newborn. Couldn’t put it up for two months due to the building work, just found out that the mattress is too small (still in wrapper). Spent over £1000 with Argos in this order so thought they wouldn’t mind an exchange, but nope! The online agent promised a management call back which didn’t happen. Called today, kept on hold for 30 minutes while the team leader did anything they could to not take the call. Eventually ‘Paul’ took the phone (said no one would have called me back because it was outside the 30 days and stuttered when I asked why his advisor said that one would and I would hope that a management call back is the very very basic backbone of any half decent business) but couldn’t wrap his head around the issue. Have to be honest the call in question would be comical to listen too 🤣 Asked for escalation process and his full name, which he refused to give (not sure what he thought I was going to do with it). It wouldn’t actually surprise me if he lied about it. Never ever going to buy here again, awful company!! I remember when I was younger they even got banned from having work experience students because they just used them for slave labour. Do yourself a favour and go elsewhere that at least give some better customer service like a slap round the face every time you buy something. Update in regards to their comment: If they valued their customer and had an ounce of compassion or business sense, they’d realise how stupid they are. What makes this van worse is that they do this all the time! Check out your local FB and you’ll see so many people they’ve mugged off!! BOYCOT ARGOS”
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Posted 4 years ago
Argos is rated 2.7 based on 4,093 reviews