“I alternate between click & collect & I pay for the year to have mid week deliveries from Asda . I have never had a poor customer service from any staff at my local store or the delivery guys. Today I received my delivery at 34 WA10 4LN this is the second time this young gentleman has delivered to my address a total pleasure to have him in my home not sure how Asda find these courteous helpful staff members but they are a credit to the company & themselves. Occassionally there might be a wrong item but they are far & few between & customer service always resolve any issues with no dramas. There are a lot of angry ungrateful people in society today. Considering Asda is such a huge national organisation Asda offers an extremely efficient well run service with some of the most pleasant sincere staff. Give them a thought people when your ranting they are all human and deserve respect for their efforts. Thank you to all at Asda who make my life easier I value all the staffs effort from ordering to delivery.”
“Ordered a small bedroom table lamp. Arrived next day into morley store. Lovely security man opened box for me to see which bulb I needed to buy. Well done Asda.”
“I have bought a pack of Asda extra special sea salt a & cider vinegar crisps. I think I should warn others if you open a pack of these you will not put them down until the pack is empty they are the best crisps I have tasted in a long time excellent”
“Visited your fostersquare store today had lunch at the cafe the young man who served me was very pleasant excellent customer service .Just sorry I didn’t get his name thought he deserved some recognition it was 11.45 .”
“Young lady gave amazing customer service at the Benton Asda, Wallsend, North Tyneside branch. Hope it’s ok to say her name is Lisa. She moved from pizza counter to cooked chicken then to fish (cleaning her hands each time I may add) to serve me as there was no one else on latter two counters serving. All the time being so friendly and pleasant, I reckon she deserved a bonus bless her.”
“On the 20/12/19 i went to asda Cannock about 18.30 after shopping i left my bag on the trolly didn't realise till I got home I raced back and saw mac moving trollies he told me that he found it and was at customer service. I went to collect my bag and tried to reward mac but that's not company policy. I found him and thanked him for his kindness and honesty he wished me a happy Xmas which made me cry as this year has been challenging. He is a credit to asda and I would love to reward him.”
“Asda your customer service is 5stars I had a online delivery 7 days ago I did not check it just put it away upstairs ,it was our drink order for Christmas .This morning we fetched it down stairs and realized a bottle of Archers was missing .Phoned Asda no problem they said ,issued my refund and have me a £5.00 voucher .Thank you Asda Happy Christmas xx”
“Peterborough asda,what pleasure to shop in this store,all the staff are helpful,friendly and knowledgeable and the products are always fresh and good prices”
“The staff at south bank Middlesbrough are so friendly and helpful especially Carl on papers and the lady who stock the selves on ladies personal items cannot do enough for us Thankyou”
“FREE next day collection from the nearest store, an e-mail to inform me of the products that they did not have in stock, with suggested substitutes, & when I collected & decided that I didn't want one of the Substitutes, I received an e-mail within 5 minutes to inform me that my refund was being processed. I also received really friendly & understanding service in the store, (ASDA Market Drayton) I really could not fault anything about the timely, professional & FREE service, I'll definately use this service again,”
“My husband and myself recently purchased new spectacles from Asda Kingswood in Hull. From start to finish the service was excellent. Friendly helpful staff ensured the whole experience was successful. This was the first time we had used their optical service, but it won't be the last. I would certainly recommend their service.”
“i was served today a lovely young man, Marwan,on the customer service desk at Small Heath. Thanks for being helpful and kind and brightening my day. You're an asset to Asda.”
