“I spent £94 on groceries for Home Delivery.on March 31st. I am 80yrs. old and self-isolating. I wanted to have sufficient food for the whole of April.It was the first time I ordered on Line.An excellent experience. The young man named Kevin was outstanding when he delivered all the groceries.Firstly he explained exactly how he was going to keep his distance and then pick up the empty trays off the step.He also told me all about returns and refunds.He was so kind and patient and very polite. I received all that I ordered apart from Bananas so I was really VERY pleased.
I shop in Asda every week and spend about £30 per week so I thought it was excellent value to have all my groceries brought to the door in perfect condition for £3 Delivery Charge. I find Asda Brands excellent value and when this Pandemic is over I will visit the store in person again. I do enjoy having a cuppa and cake in the restaurant.
Kevin should be praised !!!!--Ann Simpson”
“Have been to Asda in St Austell this morning. During these very uncertain times I cannot praise the staff enough. My shopping experience was good with no sense of panic. Got all the items on my list with no issue. Thank you Asda St Austell.”
“I visit Asda Queensferry regularly and always receive excellent service from an excellent team. This crisis is no exception, under huge pressure the manager and team are organised, communicating advice well and still smiling and helpful. I couldn’t get a home delivery slot this week so arrived at 8am this morning. Security very organised, shelves full and Very helpful customer service And till team, when I enquired about online shopping. I admire you all, you deserve the highest praise right now”
“I have just been to my local store in South ruislip and with all the security and restrictions in place by government it was very amateurisly run. I was asked to go to self scanning as I had a small trolley. It was faster but people were standing too close together. I didn't recognise some of staff probably brought in from head office with not a clue about retail trade. Tesco waitrose and sainsburys got the right idea. My friend just been Aldi and very good there.”
“I am a NHS worker I went to your Charlton store to & got everything I needed as I work 12 hour shifts in A&E 8-8 it’s very difficult to get anything I need thank for making it easy as I had just finished 6-12 hour night shifts”
“I felt it only fair to praise the staff at the swaffham store for their hard work under the current situation, they have been fantastic always polite, time for customers to explain the product availability, despite having bad mannered customers airing their views because they are unable to have what they want in the quantity they want, the staff are a testament to the company”
“Hi I work for the NHS so attended the NHS hour 8-9 at my local Langley Mill store. This was very well organised we got in right away and the store was well stocked with everything so I was able to get all I wanted. A much better experience than Tescos NHS hour just Sunday they had no bread, milk, veg, fruit ,meat all freezers were empty what a waste of time that was. ASDA ALL THE WAY FOR ME NOW !!!! WELL DONE TO ALL THE STAFF”
“Thank you Morley Asda have shopped this after noon, found everything I needed and you made me feel safe. My thanks to all your staff who are working so hard”
“A big round of applause to the cramlington store during the coronavirus , The way they are dealing with the situation is brilliant.It's a shame people can't comply to what they are asked to do .Come on people let's work together and do as we are asked as we do our shopping to keep everyone safe”
“Sadly all the slots are booked out for weeks now but have to say that Asda were excellent with our first delivery. I was abroad when I first found out about the potential restrictions due to COVID-19 and signed up to Asda to ensure we at least had some nappies and milk for our little one. Our delivery came exactly on time and the driver was courteous and professional. Hopefully when all this chaos is over we intend to use Asda home delivery again.”
“Just had my shopping delivered .. delivery man sanitised his hands before he took my bags out the van then stood back at my doorstep I stepped back and he put things just by my door..he was cheerful and as he walked away he said keep safe .. Asda only changed a couple of my items but had sent me an email yesterday regarding this .. well done Asda ..!!”
“Thankyou to people stocking shelves and checkout people,sorry no names as I been so shocked at so little on shelves this week when I went to do our shopping it upset me,lm 63 my husband 75,never seen so little.your team were patient and caring.Thankyou all x”
“Asda Cumbernauld fab staff. Controlling the bulk buyers. Big thank you to Janice at customers service desk ,great asset to your selves always happy and so helpful. Asda cumbernauld pat your selves on the back . You all do great job thank you”
“Over the last week the staff have been fab,monitoring and meeting demands of the public . Janice at customer desk fab and just a happy helpful girl . Goes over and above to help you. Great asset to asda. Big thanks to all staff”
“Just been to my local Asda , cannot praise the staff enough, trying to replenish stock as quick as possible, manager was very helpfull too, thankyou very much.”
“Thanks to the lovely chap who was collecting trolleys today in Penryn ASDA at 5pm who took the time to help me load my shopping in my van with my 3 year old. A charming man who took the time to comment on how heavy my bags looked and also take my trolley away after. Bless him for going the extra mile much appreciated. An asset to your company”
“I like shopping at asda a good range of products but today some of the shelves are empty it's not fair I hope to think that people who are stockpiling arent being allowed at the tills but the On line shoppers are different story as it cant be monitored . Hope everything gets back to normal soon .”
