“Went into the Basildon town square today what a lovely homely store the staff in there was extremely friendly always having a giggle with the customers actually feel like I know them personally and visa Versa would never shop at another the staff are a credit to your company”
“I love shopping in our local card factory at Ryde Isle of Wight if you are having trouble choosing what you want and there's always help especially by Sarah today her help was needed 20/9/2022,till 1 @15.33 thank you Sarah”
“Visited Keighley Store Today Excellent Service Provided By Staff Member(Catherine) Very Polite And Helpful.
Would Highly Recommend This Store.
Will Be Visiting Soon.
Well Done Staff 5* Service.”
“Just had the most amazing service from the girls in the frodsham shop. They went out of their way to supply me with 3 helium balloons wrapping paper and a birthday badge in a matter of minutes as I was in such a hurry. I was in and out of the shop so fast I didn't get their names. They where super stars and served me with such friendlyness. Thanks once again girls. Sheila Mcdonald 7/9/2022”
“I went to the store in Anglia Square in Norwich where the assistant went out of her way to help me. She helped me to count out the correct change for my purchase from my purse and was extremely friendly. It is a pleasure to be served by someone like this and a very happy shopping experience. She also went out of her way to make sure I found the cards that I was looking for.”
“Would like to thank the lovely girls in card factory in Airdrie went into the shop to buy quite a few cards from the moment I went in nothing was to much trouble for the two girls customer service was excellent so friendly so would just like to thank Lynesy and think the other girls name was jac all definitely be back x”
“Catherine at the Keighley, West Yorkshire branch has been super awesome this morning. She has been efficient, polite and extremely helpful. Thank you.”
“Very happy with your branch in Wulfrun center Wolverhampton.
Served by Zoe store busy seemed rather understaffed. However she was very polite and went out of her way to help me. Absulate asset to your business!”
“Jean and Emily from the Affinity, Talke, Staffordshire store could not do more to help when I was looking for a specific card for my grandson. They were so friendly, helpful and kind. They could not find the card I required but found me a children's book that I purchased. Top marks to both of them for wonderful customer service.”
“Had excellent customer service from Will at Card Factory in Alton Hants. I was short on time and he guided me to section I needed and offered alternatives. Knew his products and is a very well mannered young man. I will shop there again 😊”
“I regularly use the market st branch in barnsley as the staff there are so friendly and helpful..nothing is too much trouble if I need any help and the staff always greet you with a smile ..100% great service”
“I went to east kilbride card factory and was very pleasantly surprised they had sister ans sister in law cards. It is something not usually found. Only thing say is make kore space for prams as everyone looks and hates the person with the baby pram holding it
the aisle”
