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Card Factory plc Reviews

4.6 Rating 474 Reviews
90 %
of reviewers recommend Card Factory plc
Company Reviews Questions Metrics
4.6
Based on 474 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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Tracey Tomkins
Unverified Reviewer
“Very helpful staff and great quality cards”
Helpful Report
Posted 7 years ago
Jamie Leckie
Unverified Reviewer
“Needed to get a lot of Christmas Cards for a large event, they were selling them at next to nothing for a box of 50, I think it was £1.99. Last time I had to do this it ended up costing nearly £20, walked out with 150 cards for under £6”
Helpful Report
Posted 7 years ago
Sue Harrison
Unverified Reviewer
“They were polite and efficient - to me manners mean everything”
Helpful Report
Posted 7 years ago
Marshall Family
Verified Reviewer
“Great customer service atThe Mall, Hammersmith, King Street, London, great value too! Our thanks go out to Shannon who went the extra mile, nothing was too much, she was very attentive and went out of her way to bring a chair up from the store room so my Mum could shop with ease when choosing her cards. My Mum suffers with chronic pain and cannot stand for any length of time. It made her shopping experience enjoyable ,less stressful and she felt included as she could make her own choice and payment. All done with a friendly smile, thanks again Shannon.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Card Factory, Dudley Street, Wolverhampton. Great products and fantastic customer service. Staff are always helpful and considerate. Nothing is too much trouble and these staff all go the extra mile for customers. Would definately recommend you use this shop for cards and gifts.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Great quality cards, lovely and glossy and fast delivery....”
Helpful Report
Posted 7 years ago
Emma Hawkins
Unverified Reviewer
“Had personalised cards printed online for my son's teachers as end of year thank you's. Very reasonably priced, super fast delivery and fab quality. Really happy with this service and will definitely use again. Highly recommended company.”
Helpful Report
Posted 7 years ago
Peter Higgins
Unverified Reviewer
“This store really does care about customer.i think the assistant was named Andy.was helpful considerate .Gave his job 100% and more credit to the company ,and because I always get a first class service from there been back many times and will continue to do so.your store and staff in your store should show the rest of retail how to conduct thereselves great shop and a great team”
Helpful Report
Posted 7 years ago
Card Factory plc is rated 4.6 based on 474 reviews
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