Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 474 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Write Your review

Tell us how Card Factory plc made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Kelly Felixstowe branch she helped me out for what I needed”

Helpful Report

Posted 1 year ago

“Staff always very pleasant.. Altrincham Store. New layout 9 out of 10..visually greatly improved.layout.One comment Tatty Teddies cards facing pay desk badly positioned..you have made your choices and about to pay before you reach this display..plus having to crouch down to see bottom shelves.”

Helpful Report

Posted 1 year ago

“Extremely helpful”

Helpful Report

Posted 1 year ago

“Very helpfull assistant in cumbernauld store 45 name chloe this lady went out of her way to find me a card i really needed to be just right for friends celebrating 60th wedding anniversary will definately shop in store again service 10 out of 10 Mrs Boyle”

Helpful Report

Posted 1 year ago

“Welshpool branch served by Louise, excellent, friendly, polite service. Unable to scan QR code”

Helpful Report

Posted 1 year ago

“Hi, I visited your store at prescot Road liverpool 13, I was served by your assistant Lee, just want to say how polite,helpful, welcoming he always is each time I visit, he is a credit to your store also cathy who has the same excellent customer service!!!”

Helpful Report

Posted 1 year ago

“Excellent service from all staff ,shop is well set out and very tidy ,staff are very friendly and helpful”

Helpful Report

Posted 1 year ago

“Visited store 1430 poole high street on 02/10/23 at 12.58. Susie was very polite and cheerful, and gave excellent customer service.”

Helpful Report

Posted 1 year ago

“Always happy to help you and staff are lovely.”

Helpful Report

Posted 1 year ago

“Store 0335 Rainham Kent very pleased with the service. Lady assistant was very polite and helpful. Thanks Alison 😊”

Helpful Report

Posted 1 year ago

“I went into store today and received amazing customer service from dianne she's very caring kind and seen to all my needs and fabulous member off staff and a credit to your team.”

Helpful Report

Posted 1 year ago

“Lovely choice of cards. Plus Nicky was very helpful and friendly”

Helpful Report

Posted 1 year ago

“Gainsborough customer service exceptional team members Laura & Zoe an asset to the company always have a smile on their face very knowledgeable & helpful wouldn’t shop anywhere else”

Helpful Report

Posted 1 year ago

“Very easy shop at kingswood bristol today as not many customers,aisles are very narrow, Very happy bubbly server.”

Helpful Report

Posted 1 year ago

“Visited the Clifton Moor York shop today. As always, the staff were helpful, cheerful and engaging. There is an excellent selection of cards, wrapping paper and gift boxes, all at a brilliant price.”

Helpful Report

Posted 1 year ago

“Fantastic store in Gainsborough nothing to much trouble staff always obliging prices very affordable stand out members Laura & Zoe who above & beyond to help”

Helpful Report

Posted 1 year ago

“Yeadon shop , your assistant Rebecca is worth her weight in gold and deserves a medal , she was so kind , patient and understood everything we asked for regarding colour and amount of balloons we needed and not easy with my daughter who doesn't normally go in shops due to anxiety talking to strangers ! So well do ne Rebecca you will go far x”

Helpful Report

Posted 1 year ago

“Always really helpful.. Especially the Bromsgrove store and their brilliant manager”

Helpful Report

Posted 1 year ago

“Always a pleasure to buy cards here in swinton manchester. Pleasant staff. Plenty of space to view amazing cards and gifts at amazing prices. Quality Fabulous selection all round. Best card shop around thank you 😊 🙏 Elise Kinnear Eccles”

Helpful Report

Posted 1 year ago

“I went to the card factory shop on weoley castle Square Birmingham The two ladies that work there Kirsty and Amie Went out of their way to help me Complete customer satisfaction Thanks again Ladies”

Helpful Report

Posted 1 year ago

Card Factory plc is rated 4.6 based on 474 reviews