Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 472 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service very friendly and so helpful nothing was to much My dad was thrilled with his balloons Thankyou Nikki & abi from egham”

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Posted 1 year ago

“Always helpful and very friendly both Maxine and Lisa. Have great prices and variety.”

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Posted 1 year ago

“Great product and very helpful and friendly staff card factory Harpurhey Manchester”

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Posted 1 year ago

“Excellent service at the Bishop Auckland Card Factory. Super friendly staff and cards and gifts for every occasion.”

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Posted 1 year ago

“Card factory, New Addington is amazing. The staff are really helpful and friendly.”

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Posted 1 year ago

“Very helpful and friendly service. Staff are so good”

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Posted 1 year ago

“Today 20th of July 2023 my daughter's birthday, shopping was made fun and easy because I met kind and helpful people. Donna was helpful Paul was amazing, made shopping easy. Such nice people 😘😘😘😘 Card factory in Benwell 🙏🙏🙏💪💪💪💪💪💪💪👍👍👍👍👍👍👍”

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Posted 1 year ago

“Rotherham Town centre shop. Great customer service 12/07/2023 13:27.”

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Posted 1 year ago

“The staff in the card factory, West Denton Store, Newcastle upon Tyne, today, could not have been more helpful. Nothing was to much trouble.”

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Posted 1 year ago

“Our card factory is in penrith the staff are wonderful the shop it Always smart and they will go above and beyond to help you x”

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Posted 1 year ago

“I shop at xard factory weoley Castle Square b29 and its a lovely shop staff are friendly and service is great very helpful”

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Posted 1 year ago

“I like card factory the people who work there like to help you”

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Posted 1 year ago

“Card factory in Batley is amazing I had to rush in at gone 5 o'clock The ladies were so welcoming I needed i balloon and a card Tracey got me the balloon done and guided me to the cards”

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Posted 1 year ago

“Very nice lady called Ruth served me today in Wimborne Minster”

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Posted 1 year ago

“I've shopped for many years at Card Factory. Its always a pleasure to shop there and staff are always very helpful and pleasant.”

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Posted 1 year ago

“I had the need to replace a fathers day gift today, and the staff at the Sheerness store ( manageress and her colleague) could not have been any more helpful, the customer service was excellent, thank you so much, have a very nice day”

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Posted 1 year ago

“Very helpful lady on the till today . Her name was ROSE . So nice when you are greeted with lovely friendly staff in your shops as it’s not always a special happy occasion you are buying cards for. I was asked if I needed banners etc to go with my cards and stamps which I didn’t need this time but nice to be offered them . Thank Rose and assistant think it was Kate for you friendly service today 20.6.23 .24.43 pm . Now to enjoy the parties I’ve bought the cards for 🫶🎁🍾”

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Posted 1 year ago

“Woolwich Relo Branch Powis Street Very helpful lady”

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Posted 1 year ago

“They were very helpful and gave me an Envelope because I bought a card a few days ago that had an envelope short.”

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Posted 1 year ago

“Card factory store in Lowestoft Britain centre always prevents high quality customer service ,friendly and very helpful staff always ready to help no matter how busy they are . Highly recommend to visit this store ore any other(as I’m sure all card Factory stores teams are brilliant at their job ) and experience welcoming service with cheerful goodbye and wishes to have a lovely day after you’ll have received all support that u need on the shop floor while you are looking for ur cards or party ware to celebrate any occasions xx”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 472 reviews