Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 473 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Potters Bar card factory. Was very helpful today also staff are brilliant. Will buy my cards and gifts there for all occasions”

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Posted 2 years ago

“Lovely staff all helpful and happy Vanessa at Kingswood Hull was great”

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Posted 2 years ago

“I visited the shop on County Road the lady that works there called Jane was extremely helpful, she helped me choose a special card, she was lovely it was a pleasure to visit the shop”

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Posted 2 years ago

“Customer service is brilliant Great quality and value cards”

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Posted 2 years ago

“The staff at the shop in Westbrook, Warrington are fabulous. I must give a special mention to Paul and Karen,, it's always service with a smile and when I was in there yesterday, I asked for their names as I think the company should know what wonderful staff they have working for them.⭐⭐”

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Posted 2 years ago

“I will only use card factory at Breightmet as whenever I go in they are so helpful and friendly nothing is to much trouble for them it’s always a pleasure.”

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Posted 2 years ago

“I go the card factory on county rd in Liverpool and the staff r brilliant n very helpful n I wouldn't go anywhere else to get my cards presents etc fab ppl I have got to know over the yrs well done Graham n Ur staff from Jen x”

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Posted 2 years ago

“Very helpful goos price very happy would use again”

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Posted 2 years ago

“I wish to compliment a member of your staff at your Ashby de la zouch leices her name is Stella , every time i have been in , she always goes out of her way to help me she is kind and always has a smile for every one , we always have a bit of banter and her sense of humour match,s mine , i am 72 and in need of a it of cheer as most humans are so miserable , we can all feel sad and i think what a waste . So can i count on you to praise her for what she does to make people happy . Merry Christmas Stella x x I would like to tell you about an assistant in your ashby de la zouch leices shop her name is Stella , every time i have been into the shop she always helps me with a smile she is kind and has a good sense of humour which match,s mine and i love banter , there is so much misery in some people and that is not for me , Stella is a breath of fresh air and needs to be praised for that so i wish for you to convey my message to her as she is a huge asset to your company , and wish her a wonderful Christmas from Barbara x”

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Posted 2 years ago

“Fantastic value on cards and gifts”

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Posted 2 years ago

“Called in at the Crewe store to buy Christmas cards. What a nice clean shop. The staff were very professional but at the same time friendly. The two ladies Rachel and Linda M who helped and served me were really nice. They are a credit to the company and to the Crewe branch. Thank you I will be back in and would highly recommend.”

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Posted 2 years ago

“I visited the plymstock plymouth store on the 24th november 2022 , i would just like to say how friendly and helpful the staff were , a young girl very kindly helped me with finding a card and the young man at the till was very happy and friendly. a joy to shop at the card factory , a big thank you to all the staff.”

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Posted 2 years ago

“My wife and I went to card factory in Didcot where Sheena went out of her way to find the card we wanted. Nick.”

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Posted 2 years ago

“Whitstable store have the best staff, always serving with a smile and a cheery word. Thank you all. Good selection of cards at reasonable prices.”

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Posted 2 years ago

“Shazzy … the lady working in the shop Pinner bridge street Middlesex was kind helpful empathetic of my enquires and needs today !!! Really did help me so Much”

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Posted 2 years ago

“Went into the Basildon town square today what a lovely homely store the staff in there was extremely friendly always having a giggle with the customers actually feel like I know them personally and visa Versa would never shop at another the staff are a credit to your company”

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Posted 2 years ago

“I love shopping in our local card factory at Ryde Isle of Wight if you are having trouble choosing what you want and there's always help especially by Sarah today her help was needed 20/9/2022,till 1 @15.33 thank you Sarah”

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Posted 2 years ago

“Always a good choice of quality cards balloons , diary's , calendars ect . Staff in Garston Liverpool are always helpful and friendly”

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Posted 2 years ago

“The staff are always very helpful. The prices are really good. Its always a pleasure going to Card Factory”

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Posted 2 years ago

“Visited Morley branch. Very kind lady went out of her way to gift wrap teddy bear for us. Excellent service”

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Posted 2 years ago

Card Factory plc is rated 4.6 based on 473 reviews