“Dawn and her colleagues always provide very good customer service at the Newport Shropshire Card Factory, they are always welcoming and helpful whenever I visit the store.”
“I found customer service at my local card factory in Northampton town centre excellent , manageress Dan & assistant Cheryl more than helpful, they made phone calls to shops around my area to get me balloons I requested. Thank you so much you went above & beyond xx”
“Always leave the card shop in Clifton estate Nottingham laughing!!
It’s such a joy going in there picking my cards, getting any questions I ask answered cheerfully & knowledgeable about the products!! Thank you Clifton card shop!!”
“We shop regularly at the Garforth branch and all the staff are brilliant, I have been In again this morning and as per usual Sharan went out of her way to see the item I was looking for was provided for me. We would not dream of going anywhere but Garforth for the cards etc that we require.”
“I absolutely love shopping in your Welshpool store, the welcome and friendly help I get is amazing, especially Sam (manager)and Louise are unreal, I hope this gets back to them, everyone like this deserves appreciation, thank you😃”
“Lovely staff member Sarah at Chatham Dockside store of Card Factory, couldnt help more, recommended reduced priced items, especially when went back for Christmas paper, even stated the length 8 metre rolls and price reduced too.
Good choice of every day cards, and good prices some starting at 29p for basic card, others 4 for a £1, and prices go up. Lovely clean store even with amount of left over Christmas stock, managed to get some nice reduced priced Christmas cards and paper.
Thanks to Sarah who recommended that the 8 metre rolls at till were on excellent offer, so purchased that as well. Would definitely recommend that shop and will always visit when back at Dockside - only downside now is they are charging for parking after 1 and half hours, thou reasonably priced still makes you think twice when travel to Dockside about visiting, such a shame they have done this.”
“I was just in your card shop in Royton Precinct today and when paying for a Christmas card in the sale was told it was 32p. I commented on it to Shah who said it had 75% off in the sale. He then said there were some bigger Christmas bags for sale at 40p which I bought for my 2 great grandsons present for next Christmas. So thank you Shah for pointing that out very helpful.”
“We visited Leicester, St George card shop on jan2nd.we bought lots of Christmas sale stock and were served by a very nice lady called Roop.This lady was so patient has we asked to do 3 different transactions, lady was really helpful,thankyou 😀.”
“Having visited Brynmawr for birthday cards and a calendar we were served by Leanda. Her entire attitude was pleasant, smiling and helpful. We left the shop with everything required and smiles on our faces. We will certainly use the shop again.”
“In store twice lately at Lancaster when the store was extremely busy .The staff did a great job of moving a very long queue along with a great deal of enthusiasm and energy .
Hard working and happy staff on both occasions and it was peak time for shopping .”
“I was in your Redditch store on Monday 18 Dec. The store was extremely busy and didn’t seem to be many staff so that being the case when I asked for assistance staff member Heather was still more than happy to help me with my enquiries and purchased a credit to the company”
“I live in Whitstable, Kent. Card Factory is part of our community. Cannot believe it has gone back to a Landlord when it is so profitable there is nothing like it in Whitstable.
The staff are great. My biggest fan is Jean who has been there since the beginning.
This lady is the best there is in Whitstable.
Helpful, Polite anything she can do for a customer she will do. Lovely chatting and having fun.
Canterbury Council Landlord BIG LOSS”
