Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.59

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Write Your review

Tell us how Card Factory plc made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Card factory, New Addington is amazing. The staff are really helpful and friendly.”

Helpful Report

Posted 2 years ago

“Very helpful and friendly service. Staff are so good”

Helpful Report

Posted 2 years ago

“Today 20th of July 2023 my daughter's birthday, shopping was made fun and easy because I met kind and helpful people. Donna was helpful Paul was amazing, made shopping easy. Such nice people 😘😘😘😘 Card factory in Benwell 🙏🙏🙏💪💪💪💪💪💪💪👍👍👍👍👍👍👍”

Helpful Report

Posted 2 years ago

“Rotherham Town centre shop. Great customer service 12/07/2023 13:27.”

Helpful Report

Posted 2 years ago

“The staff in the card factory, West Denton Store, Newcastle upon Tyne, today, could not have been more helpful. Nothing was to much trouble.”

Helpful Report

Posted 2 years ago

“Our card factory is in penrith the staff are wonderful the shop it Always smart and they will go above and beyond to help you x”

Helpful Report

Posted 2 years ago

“I shop at xard factory weoley Castle Square b29 and its a lovely shop staff are friendly and service is great very helpful”

Helpful Report

Posted 2 years ago

“I like card factory the people who work there like to help you”

Helpful Report

Posted 2 years ago

“Card factory in Batley is amazing I had to rush in at gone 5 o'clock The ladies were so welcoming I needed i balloon and a card Tracey got me the balloon done and guided me to the cards”

Helpful Report

Posted 2 years ago

“Very nice lady called Ruth served me today in Wimborne Minster”

Helpful Report

Posted 2 years ago

“I've shopped for many years at Card Factory. Its always a pleasure to shop there and staff are always very helpful and pleasant.”

Helpful Report

Posted 2 years ago

“I had the need to replace a fathers day gift today, and the staff at the Sheerness store ( manageress and her colleague) could not have been any more helpful, the customer service was excellent, thank you so much, have a very nice day”

Helpful Report

Posted 2 years ago

“Very helpful lady on the till today . Her name was ROSE . So nice when you are greeted with lovely friendly staff in your shops as it’s not always a special happy occasion you are buying cards for. I was asked if I needed banners etc to go with my cards and stamps which I didn’t need this time but nice to be offered them . Thank Rose and assistant think it was Kate for you friendly service today 20.6.23 .24.43 pm . Now to enjoy the parties I’ve bought the cards for 🫶🎁🍾”

Helpful Report

Posted 2 years ago

“Woolwich Relo Branch Powis Street Very helpful lady”

Helpful Report

Posted 2 years ago

“They were very helpful and gave me an Envelope because I bought a card a few days ago that had an envelope short.”

Helpful Report

Posted 2 years ago

“Card factory store in Lowestoft Britain centre always prevents high quality customer service ,friendly and very helpful staff always ready to help no matter how busy they are . Highly recommend to visit this store ore any other(as I’m sure all card Factory stores teams are brilliant at their job ) and experience welcoming service with cheerful goodbye and wishes to have a lovely day after you’ll have received all support that u need on the shop floor while you are looking for ur cards or party ware to celebrate any occasions xx”

Helpful Report

Posted 2 years ago

“On Friday,09.06.23, once again a very positive shopping experience. Molly was very polite and efficient and a good vibe throughout the shop. John/ ref. Liscard shop- Wirral.”

Helpful Report

Posted 2 years ago

“My son came into your store on the 25/5/23. He was served at till 2 at 10.20 am. He just wanted to say thank and asked me to put a review up for him. He said that it was a lovely, friendly, professional service. He loves the shop and got everything he needed.”

Helpful Report

Posted 2 years ago

“Adrian is absolutely fantastic member of staff credit to the company”

Helpful Report

Posted 2 years ago

“Always a pleasant experience, so much choice and lovely staff.”

Helpful Report

Posted 2 years ago

Card Factory plc is rated 4.6 based on 499 reviews