“Always a pleasure to buy cards here in swinton manchester. Pleasant staff. Plenty of space to view amazing cards and gifts at amazing prices. Quality Fabulous selection all round. Best card shop around thank you 😊 🙏
Elise Kinnear Eccles”
“I went to the card factory shop on weoley castle Square Birmingham
The two ladies that work there Kirsty and Amie
Went out of their way to help me
Complete customer satisfaction
Thanks again Ladies”
“I went into the Swinton store I always am met by such friendly helpful staff . The store always looks so nice and welcoming also . A credit to the company Caroline Seddon”
“A lady called Diane was a great help when I was having problems finding the right card for the birth of my friends grandson. Diane was so friendly and chatty which made me feel very welcome. I gave five stars as I feel this shop deserves it.”
“Went into one at cross hands in Carmarthenshire on 26 August whilst visiting some friends I was impressed brought 20 cards for £2 and a further 3 for nearer Xmas nice pleasant ladies who worked there”
“My mum when in for some cards and got a great service to her I give five ⭐ for being helpful to her thank you very much tony from Hillingdon west Drayton”
“Clay cross in Derbyshire very polite staff go there al the time. The staff are very helpful when you looking for anything. THAT'S WHY I HAVE GAVE 5 🌟 🤩 ⭐️”
“I was in there today 10/9/2023.I was served by someone called Leonie and greeted by her as well with a cheery smile and good morning. I myself have worked in customer services for over 15 years. I will remember her for one of the best moments for customer service. I hope she gets rewarded for her work and service. This is one of your new stores on the Walworth road in London.”
“WHAT A LOAD OF RUBBISH CARD FACTORY IS!
I PLACED AN ORDER ON MONDAY 4TH SEPTEMBER FOR DELIVERY ON TUESDAY 5TH SEPTEMBER AND IT STILL HAS NOT ARRIVED, TODAY IS SATURDAY 9TH SEPTEMBER.
POOR AND UNPROFESSIONAL ARE ONLY TWO OF THE TERMS I SHALL BE USING IN MY ONLINE REVIEW
EVEN THE MESSAGE THAT I SENT ON THE WEB-SITE HAS NPOT BEEN ANSWERED.
NO SIGN OF A REFUND EITHER.
S. NORTH
BARTONS BROOK
ST BREWARD
CORNWALL
PL30 4LU”
“I ordered a personalised card a week ago for a bg birthday disregarding my instincts to stay with moon pig , despite 4 emails I still haven’t received the card or an explanation I just keep getting told to wait for the next post ! Never ever use this company stick with moon pig or funky pigeon who deliver what they promise & offer customer service !!!!”
“Rebecca at your Chingford branch was extremely helpful today.
There were no "your anniversary" cards on display, she opened up lots of boxes from the delivery which she was unloading and found me 4 to choose from. Excellent, friendly and informative. Thanks Rebecca.”
“I visited your store in Blackburn shopping mall today. Christmas cards were on display therefore I made my purchases. Saves the rush and crush in the next few months. Delightful and polite male assistant served me.”
“I visited the one in dudley West Midlands and both staff zoe and jordon where very helpful,they really work well together and found everything I needed,vert pleasant and welcoming.”
“I use card factory at least once a week
I go to Walton vale mainly, the staff in there are so pleasant & supper helpful especially Gayle she goes out off her way 💯 to help & always with a Hello & goodbye….. thanks Julie”
