“I had the need to replace a fathers day gift today, and the staff at the Sheerness store ( manageress and her colleague) could not have been any more helpful, the customer service was excellent, thank you so much, have a very nice day”
“Very helpful lady on the till today . Her name was ROSE . So nice when you are greeted with lovely friendly staff in your shops as it’s not always a special happy occasion you are buying cards for.
I was asked if I needed banners etc to go with my cards and stamps which I didn’t need this time but nice to be offered them . Thank Rose and assistant think it was Kate for you friendly service today 20.6.23 .24.43 pm . Now to enjoy the parties I’ve bought the cards for 🫶🎁🍾”
“Card factory store in Lowestoft Britain centre always prevents high quality customer service ,friendly and very helpful staff always ready to help no matter how busy they are .
Highly recommend to visit this store ore any other(as I’m sure all card Factory stores teams are brilliant at their job ) and experience welcoming service with cheerful goodbye and wishes to have a lovely day after you’ll have received all support that u need on the shop floor while you are looking for ur cards or party ware to celebrate any occasions xx”
“On Friday,09.06.23, once again a very positive shopping experience. Molly was very polite and efficient and a good vibe throughout the shop. John/ ref. Liscard shop- Wirral.”
“My son came into your store on the 25/5/23. He was served at till 2 at 10.20 am. He just wanted to say thank and asked me to put a review up for him. He said that it was a lovely, friendly, professional service. He loves the shop and got everything he needed.”
“I walk in to the shop In Burnley town centre and I see a staff member shouting at another colleague.Ater gathering my item I was at the till when I was served by Ruth that is was it said on her tag she was very rude and moody and was one of the worst customers service every I would definitely not recommend this store but also this member of staff”
“I was a victim of a sim-swap hack and if not for urgent intervention by a recovery experts whom I hired after my crypto account was hacked and coins stolen. The experts i hired sought the permission of INTERPOL darknet and crypto crime monitoring unit to pursue my case which ended up in a successful recovery of 90% of my lost coins. You’re free to reach out if you need help too. E f f i c i e n t N e t H a c k on Gma”
“The staff in the Stoke Town Centre store, Sam and Michelle, were absolutely amazing today!! Well Sam was…..Michelle made me work a little after a small incident with a balloon…..but in a friendly and banter way!! Great staff!!
The store is fully stocked, great choice and nice environment. It was clean and easy to find the things we needed.
I had a really good experience in there and considering Stoke Town Centre doesn’t have much this shop and the staff are a credit to CardFactory in these challenging circumstances!! Well done Sam and Michelle.”
“I visited Burgess hill shop today I witnessed the manager talking to a member of staff in not a very nice tone he should of spoken to her when customers were not around I was not impressed and felt sort for her as I’m sure she was quite embarrassed”
“I was looking for a belated card and could not find one. I asked the young lad if they had any and he took me to where they were. He was very pleasant and helpful. I wouldn’t hesitate using Card Factory at Weston Favell, Northampton. Thank you to the young lad as he was very focused.”
