Catawiki Reviews

Name: Catawiki
Rating: 1.31

1.3 Rating 668 Reviews

7 %

of reviewers recommend Catawiki

Company Reviews

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Metrics

1.3

Based on 668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchase its porcelain in Asain. It took over one month to deliver and the item delivered is a wrong one. I contact the Catawiki about the wrong item. But the customer service told me it was now out of 10 day protection and can't ask the seller to refund me. If you don't stay in Euro, please consider carefully about buying items from Catawiki. I contact the customer service after 10 days due to the long delivery issue. The staff did contact the seller. But if the seller didn't refund or was ineffective in communication, the customer service is unable in taking any action to protect buyer's benefit. That's my personal experience. I am now still struggling in getting my right stuff or my money back.”

Helpful Report

Posted 7 years ago

“Slow service, high fees, terrible customer service, "experts" are clueless (approving obvious fakes, disapproving obviously genuine items, ridiculously inaccurate estimates of value, arbitrary changing of requirements which wastes ridiculous amounts of time). If you send an email to the info@ address to complain about the behaviour of an auctioneer you will get an automated response (if you are lucky) to say the complaint has been sent to auctioneer you complained about. And then, surprise surprise, you won't hear from the auctioneer. Completely unprofessional in every respect. Don't waste your time or your money. Unfortunately it is not possible to give a rating of minus five stars. UPDATE: Catawiki has responded with more nonsense below. Two months previously I listed and sold items almost exactly the same as the ones they rejected this time. At that time this type of item was acceptable and now it is not? And there are many other similar items currently for sale on the site. Are they suitable or not? This stock reply was obviously written without any research into what actually happened and I have still had no reply to my official complaint. You can expect this type of nonsense from Catawiki. Unbelievably bad. Go somewhere else. Anywhere else! Google - catawiki swindle - or Google - catawiki reputation”

Helpful Report

Posted 7 years ago

“Stay away, don't buy or sell comics with catawiki they are complete buffoons!! No knowledge at all or backgrounds on auctioneers, they won't take items sold buy them. They make up prices and make you jump through hoops. You can never disagree with the auctioneers, they behave like children. No evidence to back up the auctioneers expertise. 90% of the time whatever you buy you will be disappointed, nothing on this website is exclusive. LOOK ELSEWHERE”

Helpful Report

Posted 7 years ago

“I'm a seller of Catawiki and i like it so much.”

Helpful Report

Posted 7 years ago

“trying to sell is a nightmare you have no control over your items and if they buyer does not pay you are held to ransom for six weeks until they try to get your money and you are not allowed to sell your item to another party in this time ridiculous also woe betide anyone who dares to disagree with the auctioneer no customer service just telephone and all they do is pass on your complaint to the auctioneer you complained about and then they ignore your lots and leave them in limbo. if a buyer complains then your money is held ransom until the matter is resolved although they may be nothing wrong with the said item the list goes on sellers be aware before getting involved with this company”

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Posted 7 years ago

“Site muito bom”

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Posted 7 years ago

“I buy occasional coins from this auction site and although the delivery charges can be high (from Europe) the system works well”

Helpful Report

Posted 8 years ago

Catawiki is rated 1.3 based on 668 reviews