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Clarks Shoes Reviews

2.4 Rating 616 Reviews
34 %
of reviewers recommend Clarks Shoes
2.4
Based on 616 reviews
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Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
45
Anonymous
Anonymous  // 01/01/2019
Online shoe shopping made easy
Helpful Report
Posted 9 years ago
Brilliant service
Helpful Report
Posted 9 years ago
we went to the Clarks store and had to order a pair to be shipped to our home since they didn't have any in stock. Clarks shipped the order but did not specify that delivery must have a signature for deliver so the post office left it at the front door. The package was stolen and we never got the shoes. The post office won't take a claim since Clarks did not specify Signature for delivery when they shipped it. I called the store for a replacement and they said it's not their problem since delivery happened and they are not responsible for stolen items. So they refuse to replace an item when they didn't mark "delivery by signature" leaving their deliveries open to theft and no responsibility. Honestly, worst company I have ever dealt with. Will never purchase another pair of shoes from them with customer service like that.
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Posted 9 years ago
Great shoes, very quick service
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Posted 9 years ago
Have dealt with Clarks shoes for years now & have always found them to be an excellent service. If not in stock the order service is fast & efficient
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Posted 9 years ago
Great sale
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Posted 9 years ago
Great sale
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Posted 9 years ago
Happy with shoes good quality and price
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Posted 9 years ago
Excellent shoes and consistently fit me well. Can be a bit pricey but sale reductions are terrific.
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Posted 9 years ago
From the time the order is placed until delivery either at home or the shop of your choice you are kept informed at every step. Orders are always delivered within the timescale advised more often than not they arrive earlier.
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Posted 9 years ago
Good shoes
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Posted 9 years ago
I bought a gorgeous pair of sale shoes. The service was great. The customer advisor gave me lots of compliments and made my day.
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Posted 9 years ago
Had a sale on but didn't have my size so they ordered the item and I received it within days
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Posted 9 years ago
50% OFF AT SALE IN LOCAL SHOP. WAS ABLE TO TRY ON AND FEEL PRIOR TO PURCHASE. STAFF VERY HELPFUL TO 80+ OLDIE.
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Posted 9 years ago
Easy to navigate website, ordering process smooth. Regular updates on status of order and 1 hour timeslot for delivery sent on day of delivery. Very happy with the service.
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Posted 9 years ago
I bought a shoe on sale from 60£ to 17£, the shoes is very nice and comfortable. the staffs were helpful and very accommodating
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Posted 9 years ago
Delivered quickly and left in space I had requested. Free delivery. Text updates as to when dispatched and delivered. I was on holiday so this was great!
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Posted 9 years ago
SIn store did not have size of shoe I needed, but assistant checked on-line without being asked. Also very good quick service in store.
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Posted 9 years ago
Please with with the customer service and had to contact them really helpful to complete my order.
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Posted 9 years ago
Quick delivery of lovely, good quality shoes. No quibble returns.
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Posted 9 years ago
Clarks Shoes is rated 2.4 based on 616 reviews