Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.06

3.1 Rating 456 Reviews

47 %

of reviewers recommend Costa Coffee

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3.1

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely place for coffee at Loughborough town centre and Leicester city centre hay market venture Leicester good coffees and friendly staff and clean place 10 /10 and friendly atmosphere from Garry whiting”

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Posted 5 months ago

“? Just waste of money”

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Posted 5 months ago

“Lovely place warm welcome and clean and friendly staff in Loughborough and Leicester and good coffees from Garry whiting from Leicester”

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Posted 6 months ago

“friendly staff/good coffe,easy 5 star from me Thank YOU”

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Posted 6 months ago

“Costa coffee riverside tesco dundee. The were short staffed so tbere were no cups. Jad to suffer sitting down to a carry out paper cup. Not the best wayto drink coffee its not the same as a cup. It was terrible like drinking liquorice. Costa now owned by Coka cola. They have changed the coffee. I Had stomach pains after drinking it. Never going back”

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Posted 6 months ago

“Dreadful coffee possible the worst I've ever tasted.”

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Posted 6 months ago

“Visited Cheltenham branch in Corinthian way (by BMW). First time visit! Great coffee, absolutely spotless and served by a smashing young lad called Scott with a beaming smile!”

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Posted 6 months ago

“Costa, East Port, Dunfermline. The toulet is out of order AGAIN for rhe third time in 2 months. It is absolutely unacceptable. GET A PLUMBER OUT IMMEDIATELY. The store has already lost most of its regulars and is in danger of losing more if this issue is not resolved IMMEDIATELY.”

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Posted 6 months ago

“Awarded one star because it wouldn't allow me to review without a rating. Just called into Costa Coffe in Bowness for a drink. Whilst my colleague purchased the drinks I went to use the bathroom . What a state it was in. Blocked, smelly and water?? all over the floor. Absolutely disgraceful. When I asked the staff if I could use the upstairs bathroom because of the state of the downstairs toilet they said no it was closed off. I reported to them the state of the downstairs toilet you'd have thought I was speaking in foreign language, not one of them went to look and close it off. Total disinterest. For a holiday destination and the fact they weren't even busy, be ashamed of yourselves.”

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Posted 6 months ago

“Leandra from Purley drive through Costa is the best ever. She makes great iced latte’s and is such a beautiful soul. Thank you”

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Posted 6 months ago

“Last straw for Costa! Why does every Costa overfill a Flat White to the point it becomes a latte. Have none of the 'Barista' staff ever questioned the quality of the Flat white they give out? All other coffee outlets, pubs etc serve it in smaller cups, McDonald's has a flat white size cup! Shame on you soo called coffee experts drowning this drink into nothing but dishwasher. You might even save yourselves some expenses on the overuse of milk!”

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Posted 6 months ago

“I love the Vanilla latte, it’s the single coffee what I can drink….. but.. that sugar free vanilla syrup is disgusting 😾 ….”

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Posted 6 months ago

“Very poorly made cappuccino bought at Taunton Deane services. Far too hot and very little foam. Took half an hour to be drinkable by which time all the froth had gone. Complete waste of money. Are the baristas even trained properly?”

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Posted 7 months ago

“Wish I could put zero I would please don't be taken in by the new summer drink showing with strawberries. What you get is a plastic cup filled with ice with strawberry juice n ????apple juice or something. Very weak children disappointed. Never again.”

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Posted 7 months ago

“I never leave reviews, but I was so unhappy with the shocking customer service in Costa bus station in Swansea, I will never frequent a costA again, having spent hundreds of pounds there over many years. So so disappointed..!!!!”

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Posted 7 months ago

“Delicious coffee and friendly staff, I got here at least once a week.”

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Posted 8 months ago

“I had a latte in Dee dees in the range chester it was like drinking warm milk when I asked if the coffee machine was working right I was told latte is the weakest coffee da I have never been told that before and lattes in other coffee shops taste of coffee”

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Posted 8 months ago

“I am in here every week and I'm so fed up with them never washing the tables. Last week a little girl sneezed and wiped it all over the table with her hand. That family left and another sat there. I thought if only you knew what's all over the table. I rarely see anyone cleaning. I am sitting here now at a dirty table . Also, they run out of things and don't replace them for weeks on end . I like the love bars, but only the fruity one. They've not had them for weeks now, on ly the other flavours.”

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Posted 8 months ago

“Always call for a coffee after work And alway greeted with a big smile and great service i wish i knew your names girls all i can say is one is leaving for a teaching job [we wish u well] and one is off on holiday to see family I wonder what our coffees will be like with out u girls Wish you all the best”

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Posted 8 months ago

“Costa up in outlet center in Killarney one member of staff is very rood rest are nice she has black hair and is heavy built she's horrible to customer s”

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Posted 8 months ago

Costa Coffee is rated 3.1 based on 456 reviews