Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved ordering my juice from this company I always receive free shipping and I order quite a bit but then all of a sudden on my last order I was not only charged for shipping but I also had to sign for the package which I had to go all the way to the post office to pick up because they would not leave it like they usually did otherwise this is a great company this was just a bit shocking”

Helpful Report

Posted 4 years ago

Thank you for choosing the Electric Tobacconist! In accordance with state law, we require an adult signature upon delivery via Priority Mail or UPS in Oregon. The shipping cost for orders under $80 that require an adult signature upon delivery is $9.99. We would like to refer you to our shipping page that has the most complete information - https://www.electrictobacconist.com/shipping-i167. We hope this information helps and apologize for any confusion caused!

Posted 4 years ago

“It’s 4 not 5 cuz I received a bottle that leaks. Shipping was kind of slow which is expected these days. I def love the free shipping at $35 )I think that’s right)”

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Posted 4 years ago

“These folks are on it, my orders are quick , from a easy to navigate website . And have always arrived correctly packaged on Time ( mostly early). Always use Electric Tobacconist.”

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Posted 4 years ago

“Was very easy to fill and activate and I have arthritis in my fingers. Gave it a 4 because the mouthpiece does get very hot very quickly.”

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Posted 4 years ago

“Fantastic. Great Prices. Great Products. I Like Boulder E Juice.”

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Posted 4 years ago

“Love this flavor!”

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Posted 4 years ago

“Starting to get a little spendy but I'll be back good product”

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Posted 4 years ago

“I am very happy with the prompt service”

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Posted 4 years ago

“I cannot believe how quickly my order is processed. I ordered on Saturday and order was in my mailbox on Tuesday!! Not sure if service will always be that fast, but that’s what I call SERVICE. Thank you!”

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Posted 4 years ago

“Good product. Just wish it was a larger size”

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Posted 4 years ago

“ET is the best! Product gets here before I put the phone down. Highly recomend”

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Posted 4 years ago

“Yall take forever to ship.”

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Posted 4 years ago

We're sorry to hear you've had trouble receiving your order! We ship all of our orders out same-day, however, USPS has been experiencing some pretty severe delays recently. With that being said, it does look like your order was marked as delivered on the 21st, so we have reached out to the email address associated with your account just to make sure you've received it. Thank you for reaching out to us!

Posted 4 years ago

“Exceptional company across the board. Organized, informative, remarkably rapid service and communication. Been a regular customer for over 2 years.”

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Posted 4 years ago

“Always reliable even during storm and pandemic. Keep yourselves healthy.”

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Posted 4 years ago

“Prices are great compaired to a shop. So far every order has been correct and quickly sent out. Even during the pandemic I received everything on time!”

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Posted 4 years ago

“The tobacco kind are my favorite!!”

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Posted 4 years ago

“My order arrived early. Twice as fast as the company I was using before. I won't go back”

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Posted 4 years ago

“Great company and excellent customer service”

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Posted 4 years ago

“Excellent customer service, delivery is great and on record time, products are great!! Keep up the great work and you just gain another happy customer. We be doing business definitely!!!”

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Posted 4 years ago

“This is the best company by far for ordering your vaping needs. Very fast delivery and No hassle! Thank you so much!!! :)”

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Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews