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Electric Tobacconist USA Reviews

4.8 Rating 35,802 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,802 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Service was prompt! Delivery was quick. I had to change my address via the tech support ticket feature and they were quickly able to change my shipping address. Products are great as well.
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Posted 6 years ago
Recieved my order quicker than I expected, and I'm very happy with my products I ordered.
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Posted 6 years ago
Fast reliable shipping as always and a great selection of salts liquid. The only thing I have a y complaint about is this month I was double charged. But as soon as I brought it to their attention it was fixed extremely fast. This is the only company I order from and I don't see that changing.
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Posted 6 years ago
Using these products for about 7 years and I just love some menthol.
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Posted 6 years ago
this company is very quick at sending a product to ca. i'm very please with the service. i've purchased many coils and juice and can not say i've had an issue yet. i even receive a phone back when they need to ensure its me that purchased the product to protect my information. if there was a perfect that would be my score.
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Posted 6 years ago
Excellent company very fast shipping packed with care outstanding service
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Posted 6 years ago
Always great prices, great customer service, and super fast shipping!! I recommend Electric Tobacconist to all my friends and family!
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Posted 6 years ago
Even though I am "computer-challenged", I had no trouble using your website, my order arrived within 2 - 3 days, and all was right with the world!
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Posted 6 years ago
The products we shipped fast and were exactly as described.
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Posted 6 years ago
My last order was placed on 03/10/2020. It languished in Boulder CO for 3 days before going to Denver CO. Today is 03/18/20 and I still have not received my order. Tracking doesn’t even show an expected delivery date.
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Posted 6 years ago
Hi Mark! We can confirm that your order was placed on the 10th, and was dispatched the same day as always. While it normally takes USPS 3-5 days for standard shipping, in rare cases it can take them up to 10 days. While we can't control USPS, we do stand behind our shipping times. If it's been more than 10 days, we'll make it right for you. Just let us know at the link below and we'll get right on it. https://help.electrictobacconist.com/support/tickets/new ET Customer Care
Posted 6 years ago
Overall great experience and fast shipping! Highly recommend!
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Posted 6 years ago
Always receive exactly what I ordered with great prices and faster than expected.
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Posted 6 years ago
Got my products in 3 days and was extremely happy with the products
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Posted 6 years ago
Let me start off by saying how easy to use this website is. There are so many ways to sort products to find exactly what you're looking for very quickly. Check out is also quick and easy to use. Everytime I have made a purchase it arrives a day or two faster than it says on the email.
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Posted 6 years ago
I've been ordering everything I need from this website for as long as I can remember. The service is absolutely amazing!
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Posted 6 years ago
My vape kicked the bucket on Saturday(it was old). Ordered a new one that day and it arrived by Monday!!!! MONDAY PEOPLE! Can’t thank you enough for that. I ordered some new juices as well as some coils too. Really really good prices. My town doesn’t have a vape shop so I will always use this company. I appreciate you guys 🙏♥️
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Posted 6 years ago
Very easy yo order merchandise. Friendly associates
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Posted 6 years ago
So I was panicking that my vape kicked the bucket so I ordered a new one on Saturday. IT CAME MONDAY! MONDAY PEOPLE!! Incredibly fast shipping even in this pandemic crisis. Not to mention really good prices. So incredibly pleased with this company. There are not any vape shops in my town so this company has been a godsend. Love the variety they offer too. Cannot say enough good things. I appreciate you!!!!
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Posted 6 years ago
Always ships quickly and has what I need. If there is ever a problem it is fixed. This is the only vape shop I need!
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Posted 6 years ago
Great service and fast deliveries
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,802 reviews