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Electric Tobacconist USA Reviews

4.8 Rating 35,785 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,785 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Great service, fast delivery, awesome selection, east website. 5 stars
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Posted 6 years ago
I found ET after a shortage of caliburn Koko pods . They were the only site that had them ,and at a nice price at that . I was very pleased with my experience with ET. Fast shipping. Correct order. Also large selection of nic salts . There pricing is also very good ( lower then most sites). Only complaint I have is the website could be a little easier to navigate. But it's not that serious . I will be a return customer . -NA
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Posted 6 years ago
They always have everything I want for cheaper than I'd find at a shop and the shipping is always super fast and usually free!
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Posted 6 years ago
Super fast shipping! Only order from them! 5 Stars!!!!!
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Posted 6 years ago
Quick service, good products
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Posted 6 years ago
Absolutely love the site and how easy it was to use. Have ordered from them twice both to get a vape and to get a set of replacement pods. Shipping is fast and items are safely packed so as not to be damaged on the way to you. The range of products is amazing and the prices are low too. My experience with this company both times has been absolutely 10 outta 10
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Posted 6 years ago
Conscientious handling of packaging during the pandemic is awesome!
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Posted 6 years ago
They never sent my package once I ordered it. They didn’t even send it until I asked them to a week after ordering the product. The customer support team is absolute trash and none of them did their job. After them telling me they were going to resend my package, I waited a week and emailed them just to find out that they did NOTHING about my issue. It was only after I asked for a refund until they sent the item.
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Posted 6 years ago
Hi, We're sorry you felt you received a less than exceptional experience with us. While your first package was delivered in 2 days from your order date, we can't send the free replacement we offered without knowing for sure that sending it signature required was alright for you. Without hearing from you we can't send out the second package. As you can imagine, some customers prefer not to sign for their packages. We're happy to know that you got your second package in 2 days again, and hope you're enjoying your products. We also hope you give us another chance to show you how excellent our service is! ET Customer Care
Posted 6 years ago
Was thrilled to find this vendor! They had what I was looking for with great prices! I placed my order, fast and easy, and my delivery arrived practically right after hitting the submit button! It was that quick! I have already recommended this company to two friends, and plan on using them for all my future needs.
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Posted 6 years ago
They are great. I order from them monthly. Always earlier delivered than original set date. My orders are always right. I have never gotten any bad products from them.
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Posted 6 years ago
Will definitely be ordering from them again! Best prices I have found and I have looked around. Shipping was super fast!!! THANK U!!
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Posted 6 years ago
Excellent in general, from number of available items to super fast delivery!
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Posted 6 years ago
Very fast shipping and website was easy to use. Very pleased with this company.
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Posted 6 years ago
Very quick shipping and professional experience. Appreciated the clear communication and organization with my orders.
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Posted 6 years ago
Fast service. Had what I needed in stock. Highly recommend!
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Posted 6 years ago
Always on time- last order I received in only 2 days ! Reliable service every time.Thank you Electronic Tobacconist USA
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Posted 6 years ago
I've ordered 3 times now, and am very impressed with this website! Delivery is fast and price is always lower than local vape shops!
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Posted 6 years ago
Electric tobacconist service is great. They ship your products quick n you get amazing juice flavors. I would recommend this company to all my friends n family.
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Posted 6 years ago
I really love the fact you guys carry totally wicked products and coils and stuff Thanks so much
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Posted 6 years ago
I've had nothing but great experiences ordering from The Electric Tobacconist. From fast shipping to excellent customer service, this is my go to site for all of my vaping needs.
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,785 reviews