Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is fast.”

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Posted 4 years ago

“Thank you for excellent Service. Good selection, Fast Shipping! So glad Electric Tobacconist USA is here to provide hard to find vaping supplies at low cost.”

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Posted 4 years ago

“You guys are awsome. These vapes are the best I've ever bought. You're customer service keeping me updated is excellent! Thank You Cynthia”

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Posted 4 years ago

“Shipping could be faster, but over all a great company.”

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Posted 4 years ago

“Great fast delivery”

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Posted 4 years ago

“ET is awesome. Period, hands down.”

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Posted 4 years ago

“Always happy with how my orders are handled.......”

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Posted 4 years ago

“Electric Tobacconist USA has EXCELLENT service. USPS lost my shipment and Electric Tobacconist USA sent a new one right away via UPS overnight.”

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Posted 4 years ago

“Have what I needed.”

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Posted 4 years ago

“I have no clue it's been almost 3 weeks and still haven't received My purchase”

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Posted 4 years ago

We are very sorry to hear you haven't received your order yet. USPS is, unfortunately, experiencing some pretty severe delays at this time so we are asking for a little more patience while they work to catch up on packages. With that being said, it does look like your order is out for delivery today and we hope that you enjoy your items! If you do have any further trouble with this or any other matter, you're always welcome to reach out to our customer care team via the helpdesk on our website.

Posted 4 years ago

“Loved it!”

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Posted 4 years ago

“Best company to work with and buy from. Fast service and quick shipping.”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Crazy fast shipping! Very reliable company!”

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Posted 4 years ago

“Have not received yet.”

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Posted 4 years ago

We're very sorry to hear you haven't received your order! It looks like this order is being held at your local post office for pickup/redelivery. We've reached out to the email address associated with your account so we can provide some more information and assist you further. Thank you for reaching out!

Posted 4 years ago

“My order was processed immediately and quickly fulfilled. I couldn't ask for better service.”

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Posted 4 years ago

“Always top notch customer service”

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Posted 4 years ago

“Great product selection.”

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Posted 4 years ago

“So far so good with this product! Charging is unbelievably quick. The pods don’t seem to get skunked as fast as other units I have purchased. Happy so far!”

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Posted 4 years ago

“REFUNDS very difficult. Still unable to find out how to return defective Pods.”

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Posted 4 years ago

We're very sorry to hear you've had trouble with your order! It looks like you've reached out to us and we're still waiting to hear back with the total number of pods you've had trouble with. Once we hear back from you, we can ensure you are compensated properly. Thank you for your feedback!

Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews