Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your products! Always shipped fast and arrives in a timely manner! You’re definitely my #1 Vapes site! Would recommend to everyone! The BEST!”

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Posted 5 years ago

“Delivers a quality product quickly. Thank you. I enjoy your products!”

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Posted 5 years ago

“Good products, good service.”

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Posted 5 years ago

“I am very happy wih your products”

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Posted 5 years ago

“When I order my products I'm always impressed with how fast I receive it. That's a plus!!”

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Posted 5 years ago

“I only purchase my pod refills from this company. They always have them in stock and they always arrive quickly. The only thing I wish they would do is offer coupons or discounts to loyal customers like myself. Other than that, great company and great products.”

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Posted 5 years ago

“Dependable and prompt! I have been a customer for several years. Wish we had flavored vape pod refills again but that is not the fault of ET.”

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Posted 5 years ago

“hassle free , easy navigation of site , good prices , fast on time delivery , yet usually early delivery. great business!!!”

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Posted 5 years ago

“Website is great and easy to use”

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Posted 5 years ago

“Not happy. 5 pens died and I ordered three tropical juices but only one went through.”

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Posted 5 years ago

We're very sorry to hear you have had problems with your order. It looks like we're currently waiting to hear back from you regarding your most recent order and we'd be happy to assist you with your faulty pens as well. We look forward to hearing back from you! Thank you for your review!

Posted 5 years ago

“Great e-juice selection. Very prompt delivery.”

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Posted 5 years ago

“The flavors are hit and miss. Last 3 were all not what they were described to be.”

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Posted 5 years ago

We're very sorry to hear you have had trouble with some of your e-liquids. You're always welcome to reach out to our Help Desk with any problems you may have with your orders; we're happy to help! Thank you for your review!

Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Fast shipping, great prices”

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Posted 5 years ago

“Great service. Good selection.”

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Posted 5 years ago

“Electric Tobacconist is by far the best place to buy all your vaping products. Pricing, customer service, and shipping is the best!”

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Posted 5 years ago

“Always a great selection, great prices and always on time if not even sooner than expected. -Reed of Albuquerque NM”

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Posted 5 years ago

“Electric Tobacconist and their products and services are rated A+!”

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Posted 5 years ago

“Great variety of products and prices, plus great service, equals great customer experience. My hat’s off to you, ET.”

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Posted 5 years ago

“I have been ordering the same products for a long time. It feels like ET tries to cut corners sometimes by sending their customers cheap quality. I have noticed a great degradation of the quality of their products. I know for a fact the boulder pods that I have been buying lately are not the same I had been ordering months ago. I might have to go somewhere else even if I have to pay a little more for a better quality.”

Helpful Report

Posted 5 years ago

We're very sorry to hear you have had trouble with your Boulder Rock Pods. We can confirm that these pods are ordered from Boulder directly and that we strive to have the best quality products available. It sounds like you may have received some pods with manufacturing defects. We've reached out to you via the email address on your account so we can assist you further. Thank you for taking the time to leave your review!

Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews