Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LEAP Rough-Cut Tobacco Pods have a great flavor. My orders are always correct and are delivered in a timely manner. Electric Tobacconist USA is the only place I order my products from.”

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Posted 4 years ago

“Fast deliveries easy to order quick responses to all my questions.”

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Posted 4 years ago

“Excellent company, fast shipping, good deals”

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Posted 4 years ago

“great place to buy vape needs”

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Posted 4 years ago

“Love this site!”

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Posted 4 years ago

“I got my order in a timely manner. Cheaper than the store even with shipping cost. I'll be using this company from now on.”

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Posted 4 years ago

“Was a day later than what I paid extra to have delivered by.”

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Posted 4 years ago

We are very sorry to hear your order arrived late! We've issued a refund for your shipping costs to your original method of payment. Thank you for your review and for reaching out to us about this issue!

Posted 4 years ago

“Good company with fast shipping and good communication”

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Posted 4 years ago

“Love this company. Excellent products, prices, and shipping. Glad I found them over a year ago. With all the credit/debit card scamming going on during this pandemic, its great they offer PayPal payment option. Keep up the great work!!”

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Posted 4 years ago

“Tastes EXACTLY like blueberry and pomegranate. Great flavor. The higher VG causes a more mild throat hit though. Either way, flavors are amazing! I’m really Picky about vape juice flavors, but this is a must try if you like blueberry and Pom.”

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Posted 4 years ago

“I only gave 4 stars because the pods leak and this issue has still not been addressed.”

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Posted 4 years ago

“Best service I’ve ever gotten from an online company. I’ve placed LOTS of orders this year and have never had any issues.”

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Posted 4 years ago

“I have bought 4plus from these people& one does not hold a charge& they want proof that I have bought so I gave them everything they have asked for& still no new one to replace the one that does not hold a charge& I just bought the juul & I have COVID-19& can not get around I just want one that works/mind you I got defective product and they won’t honor me another one then make jump through hoops”

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Posted 4 years ago

We are very sorry that you've had trouble receiving a replacement device. It looks like we're still waiting to hear back from you so we can authorize your replacement. As soon as we receive the requested information we can send your replacement device on its way. Thank you for reaching out to us!

Posted 4 years ago

“wonderful company! Outstanding Customer Service! Great selection, fast delivery, great prices. What more could you ask for???? ⭐⭐⭐⭐⭐”

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Posted 4 years ago

“This is my favorite website for Vape supplies!”

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Posted 4 years ago

“Selection is good, order and check out fast and easy. I placed my order on 12/15/20, received notification that it had shipped. As of today 1/1/21 I still have not received my order.”

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Posted 4 years ago

We're very sorry to hear your order was delayed. It looks like it has now been delivered, however, you're welcome to reach out to us if you experience any further issues. Thank you for your feedback!

Posted 4 years ago

“I still haven't received my order! And I ordered weeks ago. The tracker says it's still in arizona! I understand the holidays it being late but it honestly should of been here by now! I will never order from u again. I'm very displeased.”

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Posted 4 years ago

We are very sorry to hear your order arrived late. Unfortunately, USPS is experiencing very severe delays that are out of our control, however, we're happy to assist you in receiving your order in any way that we can. It does look like your order has been delivered, however, we encourage you to reach out to us if you ever experience any issues in the future. Thank you very much for your feedback!

Posted 4 years ago

“Bought fir gifts for my bf. He loved them all. Had trouble w holiday shipping and they kept me updated until it arrived.”

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Posted 4 years ago

“Excellent service. Wide selection. Web site much improved. Only complaint is with USPS delivery and delivery information provided.”

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Posted 4 years ago

“Great user interface web commerce Fast shipping”

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Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews