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Electric Tobacconist USA Reviews

4.8 Rating 35,773 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,773 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Two weeks later, and I still don't have my order. This is my first order and most likely will be my last.
Helpful Report
Posted 6 years ago
We're very sorry you experienced our recent delay. We were unable to maintain our normal same-day shipping due to the impacts of Covid-19. We very much understand your frustration. We're happy to see your package arrived, and we do hope you'll give us another chance at showing you the service excellence we strive for. Thank you again for being a customer. ET Customer Care
Posted 5 years ago
During the Coronavirus, I ran out of liquid from my usual place. I got a recommendation for another brand, and Electric Tobacconist popped up in my Google search. I ordered, and it was here earlier than expected. A giant thank you to everyone working extra hard to make sure we are able to get our liquid and other things. ❤️
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Posted 6 years ago
Website easy to navigate. notifications are prompt ,out-of-stock products and reorder emails are great, service wonderful prices suitable.
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Posted 6 years ago
Quick deliveries and the inventory I buy is always kept in stock. Love have an online place like this to get everything I need!
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Posted 6 years ago
Very happy with my purchase. But did take long to deliver. I ordered April 1st and it did not come until April 14th, I’m assuming because of the current circumstances. I will be ordering again tho!
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Posted 6 years ago
Always great customer service and fast shipping! Thank you!
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Posted 6 years ago
Well, what can I say?.. I'm deployed to a country where tabacco is banned and Electronictobacconist has saved me everytime. They always have what no one else does. Even amid rough times I've never had an issue and knew they'd always deliver as soon as they were able too and always kept me updated. I know it's hectic for them and everyone else, but they know what their end goal is. Therefore, any obstacle must give way. Even in tough times. Thank you for everything.
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Posted 6 years ago
I received my items quickly and the order was correct. During the COVID-19 pandemic, I realize there are a lot of orders being processed. I appreciate the prompt shipping and could not have asked for better service. Thank you, Electric Tobacconist, for all that you are doing in a time of need. I will be ordering again!
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Posted 6 years ago
Great variety free shipping and fast delivery before covid19
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Posted 6 years ago
I have used several different online tobacco distributors over the last couple years and Tobacconist is by far the easiest-to-use site that I have come across. Simple and straight-forward ordering and menu options. My package arrived quickly and my order was correct (which has been a problem with other distributors). I have finally found the only site that I will need for my vaping needs!
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Posted 6 years ago
They answered every question I had about uh t shipping and my package shipped 2 days earlier then expected. All around great site with plenty of options in terms of products.
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Posted 6 years ago
Service was great super fast delivery abs great quality products!
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Posted 6 years ago
Great company to work with. Website is very easy and makes reordering extremely easy. Customer service is outstanding and answered any questions I had extremely promptly. Product was delivered quickly and as promised. Highly recommend!!
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Posted 6 years ago
Your one stop shop for all your vape needs! Affordable pricing coupled with very fast shipping! Been purchasing Juul pods from Electric Tobacconist for a while and have yet to he disappointed
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Posted 6 years ago
I have always been satisfied with the company until recently. I placed order 15 days ago, still hasn't been delivered.
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Posted 6 years ago
Good selection of products. Shipping was a little longer than normal due to covid 19.
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Posted 6 years ago
Website is great. Delivery is very prompt and I’m very satisfied with the service, especially if there is a delay in delivery.
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Posted 6 years ago
ordering is easy delivery is fast prices are fair everything I need in a business
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Posted 6 years ago
You have exceeded my every expectations. Thank You
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Posted 6 years ago
Have great stock selection on vape products and accessories and competitive pricing
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,773 reviews