Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and great flavors.”

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Posted 5 years ago

“Quick shipping and great products!”

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Posted 5 years ago

“Has most things in stock, shipping is very reasonable and arrives within 2-3 days!!!”

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Posted 5 years ago

“I love the way you respond to my concerns with the cord for my njoy device. Also love how fast shipments arrive and the ease of navigation of your website. Thank you for giving me this opportunity.”

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Posted 5 years ago

“Fast shipping, wide selection, competitive pricing”

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Posted 5 years ago

“Had problems with the website. Could not order. Was very frustrated and sent them an email. The customer service was outstanding. They took care of everything and received my order in a couple of days. They are my #1 choice for vaping products.”

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Posted 5 years ago

“I always buy juice from here and have never had an issue. Its fast shipping, and always has the best flavors. Ive only ever had on bad bottle that upon opening, the. Ittle was broken and through juice everywhere and i lost half the bottle but the rest were fine. Great price, great company, great flavors!”

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Posted 5 years ago

“Very prompt response. Thanks”

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Posted 5 years ago

“Good products and good salt liquids. Will buy again”

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Posted 5 years ago

“Always has great prices and fast shipping. I think the reason for this is because they don't sell every single new product that comes out, which I think is a better practice than buying everything amd overcharging, like some other online vendors.”

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Posted 5 years ago

“good customer service although some items do come and dont work”

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Posted 5 years ago

“was easy to order,shipped fast,easy to use”

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Posted 5 years ago

“Electric tobacconist USA was an amazing company to buy from. They were able to give me all the support I needed and delivery was quick and safe.”

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Posted 5 years ago

“Good prices, good delivery and most importantly a well designed website that allows you to find the right stuff! Much easier that others that you have to scroll through flavors only to find out they don't come in the nicotine strength you want. Way to be organized!”

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Posted 5 years ago

“Exceptional delivery. Website could use some work as doesn't recognize you. Have to go through some hoops to log in. Home page could really be more readable and thorough. But overall pleased.”

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Posted 5 years ago

“GOOD PRODUCTS. Overall experience very nice. Speed of delivery exceptional. My only problem, which in the end was no problem was website function.”

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Posted 5 years ago

“This company has an easy to navigate website and their prices are very good compared to local tobacco shops. The ordering portal was very easy and the delivery was prompt. No comlaints”

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Posted 5 years ago

“I am thoroughly enjoying my purchase. My co-worker recommended your company and I am glad she did.”

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Posted 5 years ago

“Great Job by Electric Tobacconist. Much easier to use than other vape-centered website. Arrived quickly and exactly as ordered. One complaint- my card was charged for an order in which I put in the wrong billing address. When this happens on Amazon, i get an error code and the transaction is denied. Since this system is not in place, the resolution was to wait 1-5 business days for the refund on the denied order. This is an extreme inconvenience and would have been worse if I didn’t have some extra disposable income to double order. I went ahead and fixed the billing address and ordered again. For 5 days, I was pretty low on cash due to this simple error that seems very easy to fix. I only say that because Amazon and eBay will high decline the transaction until the right information is inputted. I did get my full refund after 5 days but this was a huge drawback for me. Would’ve been 5 stars, but had to account for this extreme inconvenience. Everything else is top notch.”

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Posted 5 years ago

“They do care about customer!”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews