“Etsy forces you to ship internationally . They also force you to issue refunds, and there are certain items that just cannot be refunded, and these are items that are either expensive or irreplaceable. Etsy makes their own rules. They say that these protocols are in place as rules and regulations, but on other forums, I have no problems. I’ve asked them to close my store because they’ve cost me more money by constantly, forcing me to sell items in areas to which I do not want to sell them. I would stay away from Etsy unless you’re selling like bracelets or something? Something that you can afford to lose. If you have anything expensive that you need to sell, I definitely would use a different forum.”
“Worst place to sale no Custumer service they block your product pretending not hand made without any proof … most of the sellers buy on AliExpress and shein their jewels and can do they aren’t fair …my account was hacked so no secure place stay away of Etsy”
“Etsy a scam. They automatically cancel orders and double charge and never refund the money to your bank. Customer service is a joke. They will give you the runaround until you get so fed up.”
“ratting 1 is too much, the real rating is 0.
Delete account without any notification or confirmation of the reason, so all effort put into setting up a store and products is lost and cant get money back. Just one day you suddenly cant access account and you have no understanding why.
Customer support - I don't have polite words to describe it in the way it deserves it. They are only capable of sending useless copy-paste templates responses which has nothing to do with the raised questions. So no support, literally.”
“This is strictly related to TeeApparelCenter. Terrible experience. Do not trust them.
I have had other lovely experiences with Etsy. They should drop this vendor as they do not reflect Etsy with bad business practices.”
“Fraudulent company that steals money from sellers, closes your account without any complaints received, and uses the internal system as an excuse to refuse to disclose the reason for the account closure, withholding your money for their own use. This money is not yours!!”
“My daughter ordered an item and it never arrived. Etsy did not help. They told us to solve it ourselves with the seller but the seller disappeared. Asked Etsy for help. Never heard back from them.”
“Phone number on Google 844-333-0927 is a SCAM. He wanted me to download ANYAPP so he could get into my phone and was very unprofessional! Been trying to get help to correct my email address with ETSY but no way to email confirmation because of incorrect email address on file. I just want to get it corrected. How can I TALK to someone in customer service?”
“Researched much to find rare western flick. Bought through Etsy. No mention that it was going to come from Australia! A month later after repeated checking I get a message saying "delivery soon", then, delivery "today'. Did not arrive. PO does not have it. A number on Etsy gives me to an Indian person claiming to help. Innocently I get "partially" hacked before I realize that it is a scam. Much trouble with that!!! No response through all of my "messages" to Etsy--nothing!!! Had bill deleted--cancelled on credit card. Still no dvd. Still nothing from Etsy. Never again Etsy and the word is being passed on. Numbers used to start this debacle was 520-256-8207; 805-344-0909; 844-333-0927; 844-844-935-3879, all probably changed by now. i left my guard down and trusted for a few moments. Bummer.”
“Etsy will NoT let me update charge card and I have bought hundreds of dollars on this truly amazing site. I would love to know why or they could change this denial!”
“10-year Etsy seller, (Star Seller) but in the 3 last years there has been no equality between countries. I feel discriminated.
Etsy accepts payments from me paying bills with credit, and debit cards but I can not use credit, and debit cards to accept payments from my customers. This is absurd.
Based on an Etsy article https://www.etsy.com/seller-handbook/article/1183344188826
About 35% of Etsy buyers pay via PayPal and 75% of Esty payments. If a buyer has a Gift card, can not spend it by buying listings via PayPal.”
“I recently decided to dip my toes into the world of online selling and thought Etsy would be the perfect platform to showcase my unique designs with print-on-demand. Oh, how wrong I was! My journey with Etsy turned into a nightmare faster than you can say "handmade".
Without any warning or explanation, Etsy decided to suspend my brand-new seller account. I had just set up shop, uploaded my first listing, and eagerly awaited my first sale. I noticed a banner on my shop saying my account was suspended and that they sent an email with details, but I received no such email. When I submitted a case to get more information, they said my account can no longer be reinstated and provided no justification as to why it was suspended in the first place. Etsy provided zero clarity on what I supposedly did wrong. It's like being punished without knowing the crime. I tried to delete my account out of frustration, but I have to pay a listing fee for something that wasn't even live. They also have my personal banking details which I can't seem to delete. Who knows what they might do with that sensitive information? It feels like I'm being held hostage by a platform that couldn't care less about its sellers.
Etsy's lack of transparency and accountability is appalling. It's not just bad business practice; it's downright unethical. My advice to anyone considering selling on Etsy: proceed with extreme caution. Your hard work and livelihood could be jeopardized at the whim of an algorithm or an overzealous moderator. In conclusion, Etsy isn't just a platform for artisans; it' a platform for frustration, disappointment, and feeling utterly helpless. Save yourself the trouble and steer clear of this scam of a website. There are plenty of other, more reputable platforms out there where your talents will be appreciated, and your rights as a seller will be respected. Etsy, you've lost a potential seller (AND BUYER) for life. Shame on you.”
“AVOID AT ALL COSTS!
They will rob you, they are robots!
No seller support or protection they will take your money whenever they want!
Use another platform.
They have stolen over 20k from me and left hundreds of buyers worried and confused - account suspended for no reason other to try and drain my bank account!
(4 year seller 1800k 5 star reviews)”
“I wouldn’t even give you one star if I had an option I can tell you that much !!!! I had My stuff up for not even 24 hours and you guys you put a lock on my account with no email what was wrong with my account nothing . So I appeal it and then you say That I can’t have my account back There was nothing in the email why my account was suspended nothing but yet you want to charge me for listing fees that weren’t even on for 24 hours I’m gonna tell you THIS I will not buy anything from you and I will be telling everybody I know that you guys are a big joke and you do not help anybody and I know it’s sad because there’s other people that deserve to have business but when you do this to people, I’m sorry but I will never ever buy anything from you because you guys are a big fu$king joke !!!!! And you’ve lost all my business and my family and friends!!!!!”
“Etsy just closed my shop without any explanation or reasoning couple of months ago. Support team did not answer my follow-up messages and till date I'm not sure what was the reason for closing my shop account.”
“I ordered a nose ring off of Etsy and received the product, but the seller The elegant shoppe did not send me the gauge that I need it in ordered. I contacted the help button for Etsy to get involved. They told me in order to get a refund that I need to go buy a gauge to measure the nose so that I can get my money back. That is absolutely crazy to tell someone to buy a measuring gauge just to get my $13 back. I will never order from this place again.”
