“Closed account with no reason, emailed me saying had a reason. Never gave me one, did nothing to violate their bs. They have no phone, reps email when they get around to it. They waste alot of time on setup shop. Ignorant support staff. Better off selling on the street.”
“Esty vendors are very unprofessional. Esty management doesn't have any control of them. My order #5552939674 has been delivering for 40+ days.
Vendor just says, address issue, DHL is about to pick up etc. Very bad service.”
“Very disappointed in Etsy Canada for selling real fur decor, i.e. real rabbit fur throws, blankets and pillow covers. Many faux fur options now without promoting animal cruelty.”
“Etsy are quick to take your money. Delivery and dispatch dates on Etsy are NOT accurate. Once you pay, you get no acknowledgement from suppliers. Etsy will not allow you to leave a review unless the item is delivered despite the dispatch dates not being acurate and despite their sellers not acknowledging the order. The seller does NOT respond to messages and their is no way to contact Etsy. Their system does NOT protect the buyer at all and it is impossible to reach Etsy. I will never use Etsy again.”
“Etsy feels almost surreal, as it encapsulates a journey that went from excitement and dedication to sheer disappointment and frustration. Pouring over 200 hours into designing and branding my shop, only to have it banned without any apparent reason, has left me bewildered and disheartened. Etsy was supposed to be the platform that celebrated creativity and entrepreneurship, but the abrupt suspension without a clear explanation has shattered that perception. The absence of transparency from Etsy's end regarding the ban has not only affected my creative endeavors but has also raised concerns about the fairness of their moderation process. This unexplained halt not only represents a loss of time and effort but also questions the trustworthiness of the platform. As I attempt to leave this review, I find myself grappling with the irony of how a platform built on the creativity of its sellers can be so opaque and seemingly arbitrary in its decision-making process. I hope that by sharing my experience, Etsy will reflect on its policies and communication strategies, ensuring that other dedicated sellers don't find themselves in a similar state of uncertainty and dismay. This disheartening experience has left me with a profound sense of disillusionment, and regrettably, it has led me to the conclusion that I can no longer place my trust in Etsy. The lack of communication and seemingly arbitrary decision-making have eroded the foundation of what should be a symbiotic relationship between a platform and its sellers. As a result, I have made the difficult decision to sever ties with Etsy altogether. I cannot, in good faith, continue to invest my time, creativity, and resources into a platform that not only failed to support me when it mattered but also left me in the dark regarding the fate of my shop. While it's disappointing to close this chapter, it is a necessary step to safeguard my creative endeavors and seek out platforms that prioritize transparency and fairness in their interactions with sellers. Adding to the cascade of frustrations, the financial aspect of this ordeal only deepens the sense of injustice. Prior to the suspension, I had paid for two listings, a modest investment totaling 0.64 cents Canadian, to ensure visibility for my products on Etsy over the next four months. However, with the sudden suspension of my shop, these listings were rendered useless. Now, with my shop no longer accessible and the services I paid for essentially voided, I am left wondering if there is any recourse for a refund. It seems particularly unfair to be out of both creative investment and financial resources due to circumstances beyond my control. The hope is that Etsy, in recognizing the unjust nature of the situation, would consider reimbursing the fees associated with the suspended listings, providing a semblance of fairness amidst this unfortunate turn of events.”
“DO NOT WASTE YOUR TIME. They'll suspend your store/account without any sort of communication or notice. Once your account is suspened, it's practically impossible to get in touch with them. The customer service is virtually no existent .”
“My bank flagged my purchase because I've never shopped here and it was a large order, I fixed it, went back to buy then I was unable to purchase anything because 'mY account was suspended ' so I got my friend to try and purchase for me and it was ridiculous how insanely hard it is to JUST BUY SOMETHING! Never again will I attempt to purchase anything from this ridiculous place!”
“Big scam. If there is an option for negative, I will select that. They charged me on my credit card and the shop is closed. No possibility to receive or get my order. Everything is a joke. No customer support no reply to the email. You can’t call them cause the number is no longer working.”
“My account was hacked and had little to no help from Etsy.
I was unable to log in due to a 2FA being set up by hackers, I asked for help from Etsy and received irrelevant auto emails from Etsy.
Magically the 2FA was removed and I was not informed but I kept trying to change my password over days and finally got in.
I was left with fee's after a seller account was created and I appealed to get this removed and was denied. I now cannot delete my account because of the fees which I shouldn't have to pay.
I highly recommend avoiding this company as there is little support for sellers/buyers.”
“Interesting how a business that seemed to being a great job can blow it all up.
The last year has shown that they are inconsistent, and dishonest.
As as Seller: They utilize hidden fees for sellers, policies that only impact certain sellers and terrible customer service.
As a buyer: they are basically a dropshipper for Alibaba. 90% of the items seem like they could be bought o Shein or Temu.
Watching them fail is a wild change from their beginnings.”
“ETSY IS SCAMMER
I was working on Etsy last 3 years and last two weeks ago Etsy suspended my account for no Reason they didn't send me any warning email directly suspended my account and next day emailed me. has done a violation for the past three years I've been using it never did anything like that I followed their policy carefully and they suspended my account I appealed my appeal was rejected The guy named Freddy They have cheated me of 14,000 euros. i made the products and sent to my customer. My expenses were incurred. They refunded the money to the customer and my product also reached the customer. Then I went from Italy to Ireland to their office in Dublin. There was a person named Muhammad Sanaullah. He did not open the door, but I told him everything, he said call the customer center, I made so many phone calls, Etsy didn't pick my call. this is a huge fraud, Etsy is a scammer these people wasted my three years of hard work in a minute I request all of you please never to do business with Etsy, ebay and Amazon is better than Etsy, they don't cheat you like Etsy”
“I tried to get a reply for trying to sending a rug back to turkey! I got no response from you I will not be using Etsy again I think I had good reason for sending it back I waited for weeks for it to arrive the colour was more orange then red and I didn’t know it came directly from turkey and I would have to send it back by myself without help from you I didn’t know what to do I kept asking for help and no reply I paid £30 to send it back in the end I would not have ordered knowing it came direct from turkey Not a happy customer Margaret from Liverpool”
“I ordered from etsy. A company call
CANADABUYSCO
Conveniently for them. I could track package
Then get message delivered. Not when date
Nothing. Funny I never got it. And very difficult to get help from etsy or canadabuysco
Its a scam. DO NOT USE ETSY”
“This company does shady business I purchased a necklace and the seller ran without giving me a refund I contacted ETSY they wanted me to download an app to get refund font trust you so go get a esty gift card but to make a longer story short you have to ho through a lot to get your money back and their way is the only way so if you don't want to feel scammed run”
