Login
Start Free Trial Are you a business? Click Here

Fashionnova Reviews

2.0 Rating 2,865 Reviews
23 %
of reviewers recommend Fashionnova
2.0
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Fashionnova 1 star review on 22nd August 2023
Anonymous
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 27th February 2023
Anonymous
Fashionnova 1 star review on 27th February 2023
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
I was supposed to receive my package today I haven’t gotten it (on 12-15-20)
Helpful Report
Posted 4 years ago
I ordered from FN on 11/26/20 expedited shipping. My order was supposed to be delivered on 12/3/20. There has been no movement on my package since 12/2/20. My package shows that it is sitting in Woodridge for almost 2 weeks. WTH is taking this long to deliver a package that is 20 minutes from me?
Helpful Report
Posted 4 years ago
It’s telling me to contact onelivex for my package and it’s hard to do so. It is up to fashionnova to give me my merchandise I payed for. There are no updates and it says it got there yesterday. If I don’t have my clothes for both orders this week, I want my money back. So many people are having this issue and it’s not right. Fashionnova needs to take responsibility in where they ship our items. It’s obvious onelivex isn’t responsible.
Helpful Report
Posted 4 years ago
Trying to get ahold of a rep is ridiculous and very difficult. I've paid taxes and duties upon checkout from fashionnova with PROOF. Now my delivery service is claiming I owe $117 in taxes and duties as well. I don't understand why I have to pay twice? Between fashionnova and the delivery service, I can't get any straight answers....HELP!!!!
Helpful Report
Posted 4 years ago
My package has been stuck in Woodbridge, IL for over a week. If someone could just give me the address I’ll go pick it up my damn self!
Helpful Report
Posted 4 years ago
Awful!!! My package is “stuck” in Illinois too! This is pathetic! No way to contact anyone except through email with no response!. Never again!
Helpful Report
Posted 4 years ago
I placed an order 11/28/20 delivery was suppose to be made 12/8/20. My package has been sitting in Woodridge, IL (30mins away) for over a week. I contacted customer support they tell me to contact OneLiveX. I contract OLX, they tell me to contact FN. LMAOOOOO great! & you can’t cancel FN orders. So, they just stole my money! Yay!!!!!
Helpful Report
Posted 4 years ago
it’s been 4 weeks where tf is my ONE ITEM , stuck in woodridge il for WEEKS
Helpful Report
Posted 4 years ago
I spent over $250 on Christmas gifts on November 28th I yet to receive my order I just like everybody else on here my order is held in Woodridge Illinois as well I don't know what company one live x Is but it sure do not have a phone number to be contact so at this point I just want my money back as well
Helpful Report
Posted 4 years ago
Never received my package $300 worth of items. Can’t get in contact with customer service. It’s been two months. Fake tracking number
Helpful Report
Posted 4 years ago
this is ridiculous i ordered my stuff 3 weeks ago what’s the hold up
Helpful Report
Posted 4 years ago
Stuck in OneliveX in Woodridge and no way to get a hold of anyone and FN has not emailed me back. This happened to my last package before. FN was never like this in the beginning.. Will not order from them again.
Helpful Report
Posted 4 years ago
Almost everyone’s package including mine got delayed and is just sitting in Woodridge IL. DID YOU ALLS DELIVERY TRUCK GET ROBBED OR SOMETHING 🥴🥴🥴🥴
Helpful Report
Posted 4 years ago
I ordered my items on Black Friday! Still nothing! Says it’s delayed in Woodridge, ILL. I have never had a shipping issue with FN
Helpful Report
Posted 4 years ago
I will never shop with fashion nova again my package at onelivex you can’t contact them and fashion nova is saying it nothing they can do!
Helpful Report
Posted 4 years ago
Where in Woodbridge IL is my package!? I contacted fashion nova & oneliveX they are no help.
Helpful Report
Posted 4 years ago
I just want my money back at this point!!!!
Helpful Report
Posted 4 years ago
My package like many others has not been delivered. It has been listed as being in Woodridge, IL for over a week. No luck with reaching out to Fashion Nova.
Helpful Report
Posted 4 years ago
I ordered my order on 11/27 then on 11/29 I got an email saying my order will be delayed by 24-48 longer than usual. 12/2 I gotten another email stating my package has shipped and it’s on its way! On 12/7 I received an emailing stating my package will be delivered the next day on 12/8 . My package never came and when I go to track my order it says that my package has been delayed in Woodridge, IL. And to contact OneLiveX . There isn’t no number for me to contact them but I did contact fashion Nova about this on December 10th. My birthday was yesterday (12/14) and I was planning to wear what I ordered but couldn’t because it got delayed.
Helpful Report
Posted 4 years ago
WHY IS MY PACKAGE STUCK IN WOODRIDGE, IL?!?!?!? I have been waiting on this package. Since cyber monday.
Helpful Report
Posted 4 years ago
Fashionnova is rated 2.0 based on 2,865 reviews