Iceland Foods Reviews

Name: Iceland Foods
Rating: 2.45

2.5 Rating 519 Reviews

35 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.5

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Iceland Foods 1 star review on 16th January 2025

Anonymous

Iceland Foods 1 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really good prices and deliver to your door”

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Posted 8 years ago

“Lots of different food and drinks at really low prices , all delivered to your door with no extra delivery charge”

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Posted 8 years ago

“they have the right items to chose from..”

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Posted 8 years ago

“I recently used Iceland to purchase a stockpile shop. I added 80 pounds to my bonus card and they gave me 4 pounds back to use on my card. Very good bulk buys Such as toilet roll and UHT milk plus the firm family favourite foods all delivered for free on shops over 35 pounds. Wonderful service”

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Posted 8 years ago

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Posted 8 years ago

“Very good delivery .Helpful driver and pleased with the groceries.”

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Posted 8 years ago

“Normally get a good service from this place but whoever packed this time did a bad job. My eggs had broken & there was egg goo all over my items!”

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Posted 8 years ago

“Clear and easy to navigate website. Good prices and free delivery. Products usually well within date.”

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Posted 8 years ago

“Efficient online shopping friendly delivery staff”

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Posted 8 years ago

“cheap items and easy to use website”

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Posted 8 years ago

“Brilliant service recommend them to friends etc I know”

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Posted 8 years ago

“Free delivery but their frozen products weren't frozen! This is their business.”

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Posted 8 years ago

“Great service and loads of choice to feed a family.”

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Posted 8 years ago

“great service for home delivery always a happy delivery person :)”

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Posted 8 years ago

“Easy to order and deliver turn up at requested time. Food great value for the money”

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Posted 8 years ago

“very easy to order, good prices, value for money and excellent delivery service.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Good website. Easy to navigate. Didn't find the holiday i was looking for but their scampi is lovely”

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Posted 8 years ago

“My go to online shop.... will always very, very strongly recommend.”

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Posted 8 years ago

Iceland Foods is rated 2.5 based on 519 reviews