Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,080 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop always gives us a great experience via cost savings and quick shipping of named brand designer watches, jewelry and more. Love Jomashop and have been a satisfied customer for several years. returns are also easy if needed.”

Helpful Report

Posted 3 years ago

“Great Authentic Dior Sunglasses, Bought 2 pair at great prices..Very Happy with entire purchase,packaging and shipping..Will use again in future..”

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Posted 3 years ago

“High quality, great prices and fast shipping! Other than missing the outer box, I am very pleased with my gift purchase!”

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Posted 3 years ago

“Authentic items at a great price! Speedy delivery!”

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Posted 3 years ago

“fast shipping, nice product. Happy wedding aniversary.”

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Posted 3 years ago

“Service, price, coupons, delivery, payment option, all are very good.”

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Posted 3 years ago

“Absolutely love this shop. High quality items available at incredible prices”

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Posted 3 years ago

“I am really happy with Jomashop. This was my first time buying from this company. My delivery came in a very timely manner. My merchandise looked great and I am very happy. I will definitely use Jomashop again. It's fast, it's easy and great!”

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Posted 3 years ago

“I have 2 orders. Both of them are very unhappy experiences. My first 3 star of my life is for you Jomashop! Very terrible customer service, the wrong description on page causing my return, the customer service keep saying it was my reason. They corrected the description after I reach out to them and said the info on page is correct. Unbelievable!!”

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Posted 3 years ago

“Every time I order from Jomashop I am completely satisfied with delivery, service and quality of products. I will recommend to all my friends.”

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Posted 3 years ago

“Excelente todo!”

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Posted 3 years ago

“Good price and good chance with coupons”

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Posted 3 years ago

“Authentic Rado, brand new and looks amazing especially for the price I paid it with!”

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Posted 3 years ago

“Ordered a pair of Ray Bans that were on sale. Great price, fast delivery, exactly as described.”

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Posted 3 years ago

“Very pleased with the whole experience. My Citizens watch arrived earlier than expected and at a much lower price than any other shopping site. I would completely recommend this site.”

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Posted 3 years ago

“Price, service, delivery, payment options”

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Posted 3 years ago

“I ordered sunglasses and glasses already more than 3 weeks i still not receive my order, I email customer service to canceled and refund my money but they didn't want refund my money this very disappointed, they told me to go my bank, if bank can help me, mostly other company always refund my money if I never received my order from them.”

Helpful Report

Posted 3 years ago

“I have been purchasing a lot of thing from jomashop. However, this time I am very upset with my purchase. I bought a Burberry belt bag as a gift - paid $754 , bag arrived in very unpleasant condition. It was just thrown inside the box. By the time when it arrived bag was smashed and had some mild damages at the bottom . Bag didn’t come in original package/ no booklet/ no certificate. Very disappointed to pay a lot of money for expensive bag and receive it this way . I have been calling jomashop , also emailed them many times . Looks like no one really cares about customer satisfaction/ or isssues . No one bothers to return my calls/ emails. I requested a return label till now I haven’t heard anything from jomashop. Very bad service.”

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Posted 3 years ago

“Have purchased several watches and 2 pair of sunglasses. Have never been happier. Fast and reliable...That's why I keep buying from them,...”

Helpful Report

Posted 3 years ago

“This is my third watch purchased from them. This one was more expensive, so I looked around a lot. I'm not a 'cheapest price' only buyer, but I'm not a pay full mark up or 'list price' buyer either. You don't know...so you forced to look around. Ultimately, I got the brand new watch exactly when they said. And a hassle free transaction. Safe to say I'll be buying my next watch from them too.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,080 reviews