Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,174 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recibí el producto en menos tiempo del que lo esperaba, es mejor de la descripción. Estoy contenta con la compra y si encuentro otro artículo que llene mis expectativas volveré a comprar con ellos.”

Jomashop 5 star review on 6th April 2024

Helpful Report

Posted 1 year ago

“Delivered on time as promised. followed up to make sure I was satisfied with the purchase.”

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Posted 1 year ago

“Great prices, great selections, and great shipping!”

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Posted 1 year ago

“Fraud and customer service is really bad.customer agent are rude and they don’t know how to talk with customer who is buying the item”

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Posted 1 year ago

“Excellent site. The shipping was really fast and everything went just fine.”

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Posted 1 year ago

“Authentic product and good price. Have purchased sunglasses, cologne, and watches through this store. I’ve been happy with every experience and even downloaded the app.”

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Posted 1 year ago

“Everything comes as expected. It’s legit no fakes. They also have great deals on expensive Niche fragrances.”

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Posted 1 year ago

“I love Jomashop , I have been purchasing about watches and sunglasses , very good service and price. Thanks Jomashop”

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Posted 1 year ago

“I love my Prada glasses . They are 10/10. Authentic & Stylish”

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Posted 1 year ago

“Watch was as described. Could be a bit better quality for the price but otherwise it's a good daily watch.”

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Posted 1 year ago

“it´s really easy to buy here, love the variety and my new watch”

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Posted 1 year ago

“Fast shipping, legit stuff will buy from them again.”

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Posted 1 year ago

“They always have some of the best discounts and sell authentic products.”

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Posted 1 year ago

“They sell original products 💯 I recommend buying at Jomashop”

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Posted 1 year ago

“Great experience!”

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Posted 1 year ago

“Item was defective. Refund process was too difficult. Did not get full refund. Representative on phone was short with me and rude. She sounded like she had a very frustrating job and that should tell you something about this company. Why risk it with Jomashop when other large companies I will not name promise customers satisfaction. Check other authentic review cites and BBB before giving them your money.”

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Posted 1 year ago

“Every time I bought in this store, the service was fast and the shipping was very good even though I chose free shipping. You have very good watch models in the best brands on the market.”

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Posted 1 year ago

“I'm now a lifetime customer.”

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Posted 1 year ago

“All good. Everything came soon”

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Posted 1 year ago

“this company contains LIARS,CHEATS AND BAD CUSTOMER SERVICE TEAM. My previous review on TRUSTPILOT was just a title of: CRIMINAL ORGANISATION. BEWARE OF THIS BUSINESS. 100% RIP OFF. CHARGE TAXES to overseas customers and never pay the taxes to that country. THEY POCKET THE MONEY. CHARGES FOR SHIPPING ARE TOO HIGH, DISCOUNT CODES DOES NOT WORK, GREEDY AND NASTY. STAY AWAY FROM THIS BUSINESS, BUY FROM ANOTHER COMPANY THAT SHOWS AND HAS RESPECT TO CUSTOMERS. TRY CALLING THEIR MANAGER ANY TIME, SHE IS NEVER THEIR. LISTEN TO THEIR MESSAGE WHEN STAY ON HOLD. ALL A L LIE. COMPANY THAT HAS AN ABSOLUTE GARBAGE SERVICE. I HOPE THEY SHUT DOWN”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 3,174 reviews