Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,022 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping”

Helpful Report

Posted 1 year ago

“My friends have told me over the last 15 years or so that I " may have a Watch Collection Issue "( 150+ watches, all automatics or manual )....and I was 'that close to a clean getaway' when along came JOMASHOP....great company, great product and pricing!!.. and uh-oh, I'm back onboard !! Just received two Tissot automatics for every day wear...look great!! Thanks for the 'fix' Joma!!”

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Posted 1 year ago

“Fast delivery, very good service and price. Would definitely recommend this website.”

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Posted 1 year ago

“Super fast delivery I was surprised that the product shipped so fast. Very satisfied.”

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Posted 1 year ago

“I've been a jomashop costumer since March 2023 not so long ago and bought quiet a few watches from them and since the beginning my personal experience has been more than perfect starting with their costumer service always with attention to detail the huge selection of watches they carrie and prices are almost unbeatable, I haven't returned any of the pieces that I bought from them ,the delivery has always been on time without issues.”

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Posted 1 year ago

“This is the second watch I purchased from Jomashop. They’re very good with the price and the service. I highly recommend Jomashop if you want to save some bucks.”

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Posted 1 year ago

“Expedited delivery and item as described.”

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Posted 1 year ago

“Purchased a $5000 watch from jomashop one year ago. The movement stopped so I sent it back in as it has a three-year Joma shop warranty. They sent it back to me one month later stating that they will not fix it because there’s a scratch on the exterior of the case. They didn’t pack it at all so it got scratches in transit.”

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Posted 1 year ago

“Great company with legitimate products. Fast delivery and great customer service”

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Posted 1 year ago

“It is perfect!!! Ty”

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Posted 1 year ago

“Great discount on a great perfume. Shipping was fast.”

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Posted 1 year ago

“One of the best place to buy fragrance at discounted price 👍”

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Posted 1 year ago

“Do NOT buy from site.. Seems like a fraud to me so far. I ordered 6 items 10 days ago and to-date they have not shipped anything!!! Customer service claims they are shipped, USPS begs otherwise. USPS tracking says "waiting to receive" the items... Big liars Jomashop if you ask me.... Save yourself and go somewhere else..”

Helpful Report

Posted 1 year ago

“I made a purchase and I could feel the seriousness of the business with that company, and its good communication with the customer. thank you so much.”

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Posted 1 year ago

“Jomashop has many products at great prices. They offer great sales often. Delivery is pretty quick and the products are authentic and always very well packaged.”

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Posted 1 year ago

“Jomasho sells genuine items, but they are dishonest at the time of returning, they abuse by withholding part of the Taxes, which is illegal. I returned a pair of sunglasses and decided to pay the return shipping on my own and they additionally discounted me $18.00 for the return label. I returned two rings because one it was too small and the other too big in a very small box. They refunded each ring separately and they discounted shipping for each ring separately more than $20.00. This is dishonest, get demoralized, who can trust a business like this? In less than a month I have ordered merchandise for over $1,000.00 and clearly this place does not appreciate a good customer.”

Helpful Report

Posted 1 year ago

“Worked smoothly saved over £1000 on a 2.5k watch”

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Posted 1 year ago

“I bought a rado on June 27 and used it 2 times and the time changed by itself, when I sent the watch within the 30-day warranty, they told me in a bad way that there is no warranty, I sent the watch and they said I had to pay, the service is horrible, they treat the customer rudely, be careful, I did not recommend them”

Helpful Report

Posted 1 year ago

“My most recent experience was disappointing. I received a faulty product and jomashop did not take responsibility. I experienced the malfunction several times yet they said nothing was wrong with it. I had to call customer service several times because my initial email went unanswered. I was told I'd get a call from a manager & that didnt happen. They ended up refunding me but I still had to pay expensive shipping to return the product and they also kept the original shipping cost even though I received a defective watch. I will not be using joma again.”

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Posted 1 year ago

“everything I bought from Jomashop was shipped fast, arrived in perfect condition and was priced very competitively! I will be back!”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 3,022 reviews