Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,023 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is wanting. The item that they indicated would be shipped 2 day priority wasn’t shopped wi a month’s time. I initially had to contact them about the status since I hadn’t received a shipment confirmation or contrary notice wi a week of placing my order. I was told that is was projected to ship in 1-2days then a message was sent to expect shipment wi 3-5days. When neither of those conditions were met, I called them AGAIN & was advised that my package was schedule to ship in 21 days. I ultimately purchased my item from another site; I wont attempt to do business with them in the future. TACKY!”

Helpful Report

Posted 1 year ago

“Warranty issues after 6 months, Jomas shop had me pay to ship the watch back $35.00 dollars and informed me I will be without the watch for 3 months. Buyer beware if you have an issue good luck”

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Posted 1 year ago

“Good products!!!”

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Posted 1 year ago

“The watch is generally good. However, the watch did not work because the battery of the clock was law. I put it on a new battery.”

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Posted 1 year ago

“The duration of order delivery took not more than 3 days and the products were undoubted genuine.”

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Posted 1 year ago

“Best prices,fast delivery, great selection. This is where I get my watches now. Thanks Jomashop.”

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Posted 1 year ago

“Perfect sunglasses and price.”

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Posted 1 year ago

“Item was exactly as shown and shipping was excellent”

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Posted 1 year ago

“1) My items were 100%. 2) I credit card was hacked. 3) You don’t have a customer service number that is working. 4) Will not but again because your personal information is not safe.”

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Posted 1 year ago

“Watch only runs for twenty hours when fully wound. Ignored by customer service.”

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Posted 1 year ago

“Good price and right products, definitely will buy again!”

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Posted 1 year ago

“Pair 349 aud for this item. Paid 30usd for express shipping which meant 12 days in their books I guess. This was a wedding present for my best friend. It doesn’t end there! Paid 52 gbp to dhl for this to be cleared. Got it. And it’s BROKEN. Literally looks like it’s worth 50.”

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Posted 1 year ago

“Easy to deal with. The right product with a great price and quick delivery.”

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Posted 1 year ago

“Great price on both Hamilton Kakhi King and awesome service from Jomashop. Will be buying more watches from here.”

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Posted 1 year ago

“Great selections, easy process to check out and return items. I will continue shopping and referral friends and family.”

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Posted 1 year ago

“Jomashop it’s great company! I reccomend!!!”

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Posted 1 year ago

“I purchased a Victorinox watch from Jomashop and I’d be lying if I said I was not at all a little sceptical about doing so. What a great experience not to mention how very happy I am with the watch. And by the way, I live in Canada. Thank you Jomashop for my watch and a great experience from placing my order to receiving my order.”

Helpful Report

Posted 1 year ago

“Think twice before purchasing from Jomashop. When questioning my concern on my order this morning, the customer rep. hung up on my after saying he didn't know why I was concerned, I bought from them before. I will never buy from them again. If my order tracking information doesn't arrive today, I will cancel my order, and contact PayPal. And, there is no mention of my order on their website in my account.”

Helpful Report

Posted 1 year ago

“The customer service at Jomashop is very disrespectful, they consistently lie about shipping and product availability, and attempt to double charge your card and bake it on your bank. Please beware of this site, I've regrettably spent thousands there and should've stopped at the first sign of unprofessionalism. I don't expect perfection by any means from a grey market site like Jomashop but the amount of disrespect and shady business practices are alarming.”

Helpful Report

Posted 1 year ago

“I have had the occasion to purchase three watches from Jomashop over the past couple of years. The experience has been outstanding in terms of finding what I wanted and at a reasonable price point. Response and delivery from Jomashop was excellent and met all my expectations. As time goes by I’ll have no concerns shopping online with Jomashop.”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 3,023 reviews