Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,074 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 22nd July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, fast shipping.”

Helpful Report

Posted 3 years ago

“I made a purchase on 28/06/22and was noticed shipped on 29/06/22to this day it has not arrived. I contacted customer service got late reply. Called DHL that they said Jomashop is not using DHL Express (Door to door) but DHL e-commerce service it will go through third party forwarder when once the parcel arrived the country. The parcel had no updat detail since 08/07/22. The total value of the order worth $40 Jomashop charged $37 and adapted very delaying delivery option. Bad experience!”

Jomashop 1 star review on 18th July 2022

Helpful Report

Posted 3 years ago

“I made a purchase on 06/29 and to this day it has not arrived. I contacted customer service and they did not give me a solution. A very bad experience that until now does not end”

Helpful Report

Posted 3 years ago

“The packaging and delivery were excellent. This is my second purchase with Jomashop and shipping Packinging were both excellent and safe. The shipping to carrier were within 24hours and delivery date were both times a day ahead of schedule (I live in Florida, both deliveries started from NY).”

Helpful Report

Posted 3 years ago

“Delayed delivery. 😒😒😒😒”

Helpful Report

Posted 3 years ago

“Paid for overnight shipping but got it after 6 days”

Helpful Report

Posted 3 years ago

“Ordered a 2k+ watch, fedex screwed up and only jomashop could do a change of address and they refused...watch was sent back to them and I gladly bought elsewhere!”

Helpful Report

Posted 3 years ago

“Very slow shipping !!!”

Helpful Report

Posted 3 years ago

“Have not received item, poor customer service.”

Helpful Report

Posted 3 years ago

“Fast response and easy to subscribe the goods”

Helpful Report

Posted 3 years ago

“I was very pleased with the quality of the Invicta watches and also the great prices at Jomashop.”

Helpful Report

Posted 3 years ago

“Thanks 👍😍”

Helpful Report

Posted 3 years ago

“Great shopping experience and excellent customer service !”

Helpful Report

Posted 3 years ago

“Top service”

Helpful Report

Posted 3 years ago

“My watch has been delivered from America to England in a very great packaging and the item itself is genuine. At good price I have made an amazing purchase of authentic watch.”

Helpful Report

Posted 3 years ago

“I ordered 1 perfume, customer service was good, package delivered on time, good price and experience.”

Helpful Report

Posted 3 years ago

“Unfortunately I waisted a lot of time for resolving the problem for shipping price that supposed to be free but your system cheated me and finally I paid the shipping and did not know what time I would get the item. your system is very awful and when I called to your office they were unable and did not care . the price was less than many websites but waisted more than $20 of my time and made me upset!”

Helpful Report

Posted 3 years ago

“Great selection and super fast delivery at an unbeatable price. What's not to love?”

Helpful Report

Posted 3 years ago

“I've ordered several watches through Jomashop so far and each has been a perfect experience. Look forward to buying many more.”

Helpful Report

Posted 3 years ago

“Jomashop is an absolutely fantastic company. I have been a long time customer of theirs since 2010. Every purchase I have made (some small and some larger purchases like Rolex watches) was immediately processed and arrived ahead of schedule. They are very trustworthy and I highly recommend folks considering purchasing merchandise at Jomashop.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,074 reviews